Principal Business Systems Analyst/project Manager Resume
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Smithfield, RI
SUMMARY:
- Excellent communication and relationship skills, client focused, highly - motivated, energetic, with strong problem-solving skills. Able to collaborate with customers and management teams along with leading/coordinating cross-functional teams.
TECHNICAL SKILLS:
- Business Systems Analysis & Design, Requirements Gathering, Scope Definition, Systems Development Life Cycle, Systems Testing & Integration, SQL, Data Mining, Project Management, Scrum Master, Agile &Waterfall methodology, SAFe for Teams training
- Experience working with JIRA, Oracle SQL Developer, Microsoft SharePoint, Microsoft Project, Microsoft Excel, Control-M Workload Automation
PROFESSIONAL EXPERIENCE:
Principal Business Systems Analyst/Project Manager
Confidential, Smithfield, RI
- Design and produce project requirement documents
- Coordinate team of developers keeping project organized and on time
- Manage and implement high priority enhancements
- Heavy use of SQL Oracle Developer tool for data mining and research
- Acts as a primary liaison with the business teams to resolve various project and technology issues collaborating with business management and development teams
- Scrum Master Experience - Manage multiple projects and coordinate all project activities by interfacing with customers/clients for product development & support
- Define, develop and implement test plans and procedures
- Flexibility to meet the challenges of an ever-changing environment
- Work with NICE Actimize Corporate Surveillance Detection & Research query tool
- Managed Employee Compliance Questionnaire application (ECQ)
Senior Business Systems Analyst/Project Coordinator - Consultant
Confidential, Hyde Park, MA
- Upgraded existing Estimating, Job Planning, and Order Entry Systems
- Created and documented training requirements for application system administrator
- Developed implementation plan for new database for software upgrade
Business/Systems Analyst and Developer - Consultant
Confidential, Hartford, CT
- Designed and implemented business solutions on the HR Management System
- Coordinated QA and Production Support for HR Management System
- Use of SQL for data mining and reporting
- Unit and System tested solutions to ensure accuracy and timeliness of changes
- Collaborated with Management Team to change existing system processes
Senior Systems Analyst
Confidential, East Hartford, CT
- Satisfied business/regulatory requirements with high-quality application solutions
- Developed, maintained, integrated, and enhanced software applications
- Acted as Team Leader facilitating team/client meetings
- Conducted interviews, project research, specification preparation, project estimations, testing, and implementation
Senior Systems Analyst, Technical Team Project Leader
Confidential, Windsor, CT
- Use of relational database including DB2 processing and COBOL program language
- IIBM mainframe utilizing TSO, JCL, ISFP, and CICS
- Solved production ABEND issued
- Supported customer development projects
- Provided full technical support for the PEGA Payments Unix based Client Server Customer Information application utilizing SQL/JCL
- Automated Clearing House (ACH) experience