SUMMARY:

• A leading consultant of Confidential Associates warehouse (WMS) PkMS/WMI and WMOS management enterprise software application of software enhancements, stabilization and leading full lifecycle implementation experience around direct to store or ecom distribution centers involving software design specification against business process flow documentation, configuration, lead tester and messaging interface exchange with MHE, WES, Robotics, OMS or ERP applications.
• Experience involves 3rd party logistics (3PL), facility expansions, facility start - ups, software testing and support structure including offshore involving WMS applications along with ServiceNow, Remedy or HPQC with cross team communication.

PROFESSIONAL EXPERIENCE:

WMOS Lead Consultant

Confidential

Responsibilities:

• Onsite, 1 st level support of 3 distribution centers with WMOS 2016, WES and WCS within the Confidential network by removing daily operational interference involving procedural or systemic issues
• Support and maintain operations on developing standard operating procedures
• Support operational and technical members for startup of multiple ecommerce distribution centers
• Support test team on process flow versus application procedures and gaps
• Determine technical defects versus procedural issues involving receiving, picking and carrier applications.
• Setup users
• Induction platforms
• Functional capabilities involving parameters, LPN divert confirmtion, SPK stations and shipping divert confirmation
• Determine technical defect versus procedural issues involving WMOS
• Reserve putaway processes performed within WMOS
• Wave rules and download process to COFE
• Picking in COFE with divert destination for shipping
• SpeedPack (SPK) stations and Putwall for packing
• Active and Reserve putaway and allocation rules
• Item putaway types
• Team member to discuss vendor defects (SUCO and SDN) weekly for deployment prioritization
• Train team on information required for vendor incident ticketing applications
• Lead and participate in meetings involving engineering DC layout against application design, operations enhancement request and new business requirements
• Communication with offshore team on daily open incidents using ServiceNow and possible cron job changes
• Daily follow-up with offshore and other related teams on open incidents and software enhancements

Confidential, Macon, GA

WMS Consultant

Responsibilities:

• Support Confidential Associates (PkMS)WMI 2014 and SCI reporting
• Develop process flows and identify configuration or modification requirements to meet business expectations
• Communicate with JDA (Host) IT team members on interface design requirements and data exchange involving process flows and inventory movements
• Lead committee on reconciliation prioritization involving procedural exceptions
• Configure WMS, create test data, develop test scenarios and train users on WMS and exceptions
• Lead committee on prioritization on future WMS enhancements for increased productivity and sound inventory movement
• Reconcile inventory discrepancy involving WM and Host application related to PIX 605 on-hand inventory and 300 adjustment transactions
• Develop and configure WMS cycle count procedure to eliminate spreadsheets with task groups, rules and reports and alerts
• Configure inventory need type and allocation path, wave rule master and profile, consolidation diverts, pack and hold locations, retail routes and shipping diverts
• Configure the messaging and events for Dematic integration and real-time divert and status updates of lanes and divert for pick module, consolidation and shipping
• Support Compass (CORS) Pick Module integration communication software for batch picking, zone diverts and identify shortages and carton complete messaging communication with WM
• Support Dematic for shipping, Put to Store and exception lane diverts with integration to WM
• Identify exceptions and streamline business process for efficient corrective actions within WM
• Develop SQL queries for daily reporting, business exceptions and determine root cause for data failures for reconciliation
• Lead projects involving business changes and new product lines that affect WMS changes and articulate the required changes involving receiving profile, pick/pack profiles to minimize scans or data entries during receiving shipments and picking orders
• Support direct to consumer involving WM with carrier label and EDI manifest, ship via diverts, and routing requirements with Compass on travel path
• Setup, configure and troubleshoot; RF equipment, and printers involving avalanche, AS400 and WMS

Confidential, Nashville, TN

Consultant

Responsibilities:

• Support vendor selection for building expansion project involving WCS and Unit Sorter
• Leader of the facility expansion regarding ecommerce of MHE/WES/WMOS 2014
• Lead business process flow requirements for design sessions with vendors and end users
• Lead UPS carrier process by defining WMOS 2014 configuration, planning, testing and label requirements
• Lead; create project plan, test plans and necessary test cases for sufficient software updates
• Develop cutover test plan for IT and business team timeline
• Participate and resolve daily business exceptions through direct contact, ticket system or email
• Transfer knowledge of experience for best practices and alternative solutions

Confidential, Beaverton, OR

Business System Analyst

Responsibilities:

• Document business requirements from functional, technical and SQL statements to assist with identifying specific Cognos reports
• Define test scripts for report layout and data accuracy
• Communicate with users on report requests and follow-up on understanding the reports objective and data output
• Responsible for testing the final Cognos report for approval and accuracy

Confidential, Bolingbrook, IL

Test lead

Responsibilities:

• Confirm configuration listener and event ids
• Confirm divert data and destination of shipping lanes, jackpot/hospital, and chute assignments
• Create data for test cases (scenarios, expected results and actual results)
• Use SQL to validate and define data transactions and inventory accuracy
• Communicate with vendors on defects (HPQC) or confirmation of messages
• Perform test scenarios on change requests and software Delivery Notification (SDNs) for Go-Live support
• Confirm LM transactions and reports from WMOS data

Confidential, Winston Salem, NC

Project Manager/Business Lead

Responsibilities:

• Manage business intelligence reports from 2001 version into 2013 by identifying the table difference for conversion and prioritizing reports for day 1 requirements
• Software configuration lead for supporting additional product line mergers into multiple facilities involving tasking, wave rules, printer setups and reserve and active pick locations
• Label design and format configuration involving Mark Magic for vendors, carriers and printer destinations
• WMI 2013 install and configuration for Return Center (3rd Party) to streamline inventory control and process
• Configured multiple virtual warehouses for offshore shipping, valued added business partners for inventory traceability
• Support Intelligrated conveyor (WCS) software upgrade for divert shipping lanes
• Manage and validate existing report conversions from software upgrade (PkMS 2001 to WM2013) due to the database tables and field name differences

Confidential, Atlanta, GA

Consultant

Responsibilities:

• Track project plan, milestones and timelines for tasks to perform before and after Production conversion such as tasking, wave templates, divert destinations or reserve locations
• Developer and Configuration lead for software (WMOS 2010) upgrade for a facility expansion for relocating new product lines for receiving, stocking, MHE and shipping
• Document configuration on lower level to perform manual redundancy in production
• Communicate and work with Dematic for WCS software divert destinations for receiving, putaway, and shipping
• Use of DB2 to query database tables and fields for accurate data information
• Troubleshoot and reconcile CUPS server app for print jobs for primary and secondary output
• Use of HPQC to document project planning, test case status and defects

Confidential, Menomonee Fall, WI

Consultant

Responsibilities:

• Phase1- Confidential Associates warehouse software lead developer for Confidential ’s WMOS 2006 involving new facility start-up
• Performed end to end configuration and testing along with 1st level support
• Develop and transfer existing reports for new distribution center
• Phase2- Confidential Associates warehouse software developer team member for WMOS 2012 upgrade
• Lead for software (WMOS 2006) validation and reconciliation of database server and service WMOS and MQ integration software configuration
• Project lead for UPS and FedEx electronic data file transmission for trailer packaging notification and label
• Setup Windows print server for generating label output destinations
• Setup integration primary and secondary endpoints for data communication with WMOS and Intelligrated (WCS) for divert destinations
• Setup and configure Performance Management software for tracking user productivity
• Create business intelligence reports from requirements gathering using Crystal reports

Confidential, Austin, TX

Responsibilities:

• Support team member for all Supply chain requirements; servers, databases, data issues and WMS applicationsProject lead involving Intelligrated conveyor software and hardware (WCS) for maintenance, upgrades, and documenting daily issues and weekly follow-up on resolutions
• Manage WCS controllers, label scanners, Panda diverts, scheduled node failover requirements and .NET database and application upgrades
• Subject matter expert, level 1 support on WMOS 2006 and WMI/PkMS2004 (Canada facilities) on resolving daily logged (Remedy) issues from RDC and Canada facilities
• First level support of RDCs using Wireless Control System for radio frequency connectivity and BAC for applications and network connectivity and performance
• Perform application test scenarios for approval of Change Control to move into Production