SUMMARY:

• 8 years of experience in different roles of a Software Development Life Cycle as a Developer, Administrator and Consultant. 18 Months of experience as a Java Programmer.
• Strong experience in development and customizations of Salesforce.com applications using Visualforce, Apex classes, Apex triggers, Page Layouts, Workflows, Approval Process, Sharing Rules, Custom Buttons & links.
• Strong hands on writing WSDL, SOAP (web services) that support the Big Machine BMI/SFDC integration. (BMI Integration on salesforce.com)
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Created integration with Apttus CPQ and CLM applications and automating processes on salesforce1 platform.
• Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript and AJAX.
• Good understanding of salesforce Governor limits and experience in overcoming limitations in Apex classes, Triggers, SOQL and Batch classes.
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
• Sound experience in integration of Salesforce.com applications with external systems using - SOAP and REST Web Services.
• Expertise in Force.com, Visual-force and Apex.
• Experience in modifying visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Developed various customized solutions like retail portal, Customer Portal, Inventory Management system, Customized Order Management, Order Processing and Billing applications using FORCE.COM, Visual-force and Apex.
• Expertise in developing SOAP and REST apex web services classes and tested using tools like SOAPUI and Workbench.
• Experience in salesforce security setup using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules.
• Sound experience in creating Custom Apps, Custom Objects, Custom Fields, Applying Sharing Rules, Page Layouts, Search Layouts, Related List and defining Field Dependencies, Custom buttons.
• Prepared unit test cases using Apex Test Classes and to fulfill the 75% of test cases for the development in Salesforce.
• Experience in import/export of data using Data loader, Informatica cloud connector from legacy CRM database into Salesforce.Com.
• Strong experience in generating Reports, Dashboards and analytical snapshots for the management.
• Experience in deployment from Sandbox to Production using deployment tools like Force.com IDE, Force.com migration tool and Change Sets.
• Strong work experience in user interface Designing, System Testing, Performance tuning, Go-live support and Post-production support.
• Experience in Object Oriented Languages like C++, Java, JSP, Servlets and other Java technologies.
• Strong scripting experience in writing build scripts using Apache Ant and Maven.
• Experience with RDBMS implementation and development using Oracle PL/SQL, SQL Server and MySQL.
• Good understanding and knowledge of preparing System Design using UML methodology with Rational Rose. Preparation of class and sequence diagrams using Rational Rose.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Controllers, Bulk triggers, Salesforce.com, Workflows and Approvals, AppExchange, Email Templates, DocuSign, Wave Analytics, Formulas, Validation Rules, app exchange,Eclipse, Apex Data Loader, SVN, Jenkins, Force.com IDE, web services

Web Technologies: JavaScript, PHP, Angular JS, XML, HTML, XHTML, XSL, CSS, AJAX, ASP

Force.com tools: Apex Data Loader, ETL, Data Extraction, Force.com ApexExplorer, Apttus, Force.com Migration Toll and Eclipse IDE PLUG-IN, FORCE.COM Explorer, GIT, Jenkins

Custom Integration and Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA

Windows Family, MS: DOS, UNIX, SOLARIS

Relational DB: SQL, SOQL, SOSL

PROFESSIONAL EXPERIENCE:

Confidential, Davis, CA

Salesforce Consultant

Roles & Responsibilities

• Worked on Apex Classes, Lightning Components, Visualforce Pages, Apex Triggers.
• Implemented Service Cloud for organization that includes Case management, Entitlement and service contract, Knowledge base, etc
• Configured Service Cloud console for internal support agents for case support.
• Customized existing visualforce page to align with salesforce new lightning UI experience and rollout Lightning UI to some users.
• Customizing the Apttus product configurator and quote application according to business needs.
• Work on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates.
• Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Create and customize visualforce page to enhance the functionality and display information from different objects.
• Used Force.com migration tool to deplot metadata between local sandbox environment,Production and other Salesforce organization.
• Enable Event monitoring to get report for audit track users activity.
• Developed various Custom objects,validation rules,Workflow rules and setup business process using process builder.
• Customized Salesforce CRM beyond native functionality with Visualforce and Apex code as per the requirements.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Packaged and Deployed customizations from Sandbox to other environments using Migration Tool - ANT.
• Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.
• Quote to Cash: configuring Bundles, Configuration Attributes, Product Rules, Price Rules, Summary Variables, Discount Schedules, Approval Process Management and Rebate Management.
• Integrate of Application with Salesforce.com with using SOAP and REST web services API.
• Extensive experience in using Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Process, Process Builder in Salesforce.com
• Configured product and pricing setup using CPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing.
• Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates
• Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.
• Worked on Apttus support project to solve ongoing bugs/issues/enhancement on another project.
• Worked on Various objects Related to APTTUS Configuration & Pricing management, like: Agreement, Incentive, Price Rule, Price Rule entry, Price Rule Set.

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Apttus CPQ, Web services, DocuSign, Visual Force, SalesForce.com Data Loader, Security Controls, Sandbox, Eclipse IDE Plug-in, Dashboards, Data Migration Tool, ANT.

Confidential, SFO, CA

Salesforce Developer

Roles & Responsibilities:

• Developed several Lightning Components, Global Actions, Process Builders and object specific actions.
• Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in Lightning App builder.
• Tested Apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Enhanced in Communities by adding new fields, field sets using Salesforce Lightning.
• Developing complex apex classes and triggers based on business requrements.
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.
• Implemented custom and standard territory management for salesforce.com instances.
• Implemented Targeting Tool for sales team.
• Worked on Web-Service Callouts for creating and updating data in Oracle EBS.
• Worked with Dynamic Apex to access sObjects and Field describe information, Execute Dynamic SOQL and SOSL .
• Implemented visualforce pages with custom controller,standard controller, controller extension and standard set controller.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Written SOQL queries against force.com API. Used AJAX to get the data from the server asynchronously by using JSON objects.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Implemented CPQ System to improve user experience in the Quoting process using Salesforce.
• Implemented Approval Processes to ensure proper authorization in the high-stakes environment of capital management.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Used Field-level Security, Profiles and Audit Trail Setup to ensure that protected data is only shared with authorized persons as per Federal regulations.
• Implemented Docusign App Exchange Application.
• Deployed and Configured Chatter Usage Dashboards to keep track and generate reports and dashboards for high ranked users inside organization.

Environment: Apex, Apttus CPQ, HTML, CSS, JavaScript, JQuery, Visual-Force Pages, Custom settings, REST API, Components and Controllers, XML, Task Ray Management Tool, Conga, Data Loader, Force.com, Maven, ServiceNow Tool, Force.com IDE, Sublime text.

Confidential, Greenwood Village, CO

Salesforce Developer/Administrator

Roles & Responsibilities

• Interacted with different business teams and developing teams to acquire the requirements and documentation of business and technology requirements.
• Developed Custom objects, Custom fields, Tabs, Record types as per the requirements of the organization. Salesforce developer
• Automated business logics in the organization using Validation Rules, Workflow Rules and Apex Triggers.
• Created and configured Page layouts and search layouts to organize fields, custom links, related lists and other components in detail and edit pages of records.
• Created complex workflow rules and defined related tasks, email alerts, and field updates.
• Enhanced the security by configuring profiles, organization wide defaults, sharing rules and roles.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed apex controllers and extensions along with Visualforce pages for better UI and functioning.
• Created various Reports (Summary Reports, Matrix Reports, Pie Charts, Dashboards and Graphics) and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
• Used Data Loader for Insert, Update, Bulk Import or export of data from Salesforce .com sObjects used it to read, extract, and load data from comma separated values (CSV) files.
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services API.
• Create/setup Sandbox for user testing and migrate code from development org to other Sandbox and production orgs, and vice versa using Force.com IDE.
• Analyzed the existing system and migrated into Salesforce.
• Freezing of requirements based on Business team inputs, detailed analysis of the application in collaboration with the client Business team.
• Preparing Data Model and get it reviews with client technical architects.
• Creating the objects and developing the UI based on client requirement using the declarative approach of Salesforce.com
• Involved in BSR (Business System Requirements) meetings and requirements specifications, documenting the functional and non-functional requirements and was part of designing key solutions needed for project's progress.
• Implementing the security and sharing rules.
• Hands on experience on Batch/Real Time Data migration tasks.
• Defining Validation rules, Work flows and Approval process based on the client requirements.
• By using Apex Data Loader importing data into Salesforce cloud.
• Generating Reports and Dashboards.
• Creating users to check whether the security model defined is working properly or not.
• Perform the unit testing in the UI to ensure that the code developed has no bugs both technically and functionally
• Interacting with the Client team and resolving the issues.

Environment: Apex, Visual force, Apex Classes, Apex triggers, Visual force, Pages, Batch Apex, Schedule Apex, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing.

Confidential, Louisville, KY

Salesforce Administrator/Developer

Roles & Responsibilities:

• Developed a comprehensive CRM strategy, defining Salesforce as the standard tool in both Sales Cloud and Service Cloud.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, visualforce pages, components for various functional needs in the application.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com based on REST API.
• Providing the best solutions for the gathered requirements & functional support for existing and future business processes on the Salesforce.com
• Created Task routing using Apex controller in such a way that ensure the sales team follows up on every task within due hours.
• Implemeted Single Sign-On project.
• Involved integration of their legacy system with Salesforce CRM through Web-Services based on BULK API.
• Worked on InsideSales and Demand tools App-Exchange applications to make Salesforce.com instance effective.
• Written Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.
• Installed and configured Marketo AppExchange app to automate and measure demand generation campaigns that generate more high-quality leads.
• Recognized SF.com usage problems and produced optimal solutions.
• Managed with vendor partners and formulated optimal solutions for integration.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Execution of Test Cases. Review of Test Cases/Test Documents/UE Documents and preparing Test Report.
• Implemented Service Cloud for customer support that includes Case management, Entitlement and service contract, Knowledge base, etc.
• Configured Service Cloud console for internal support agents for case support.

Environment: JavaScript, JQuery, Visual Force Pages, Custom settings, REST API, Components and Controllers, XML, Task Ray Management Tool, Conga, Data Loader, Force.com,Maven,Service Now Tool, Force.com IDE, Sublime text.

Confidential

Salesforce Administrator

Roles & Responsibilities

• Worked with Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes and Apex Triggers.
• Automated Sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.
• Developed various Custom Objects, Tabs, Entity-Relationship Data model, Validation rules, Components and Visual force Pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Used web technologies like HTML, XML, CSS, JSP, JQuery, JavaScript, WSDL, and SOAP.
• Used Force.com IDE to create, modify, test, and to deploy Force.com Application.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Environment: Force.com IDE, Apex data loader,Saleforce.com platform, Data Loader, Workbench, Ant Migration Tool, SQL Server, Eclipse IDE,Excel.

Java Programmer

Roles & Responsibilitie

• Worked on setting up the application environment in the development region and developed the configuration files
• Involved in interaction with Business analysts, technical architects to identify the functional and requirement gaps.
• Development of cash management reporting components using Java, JDBC and JAXP.
• Used multithreading to improve performance in generating the reports in Java.
• Development of cash management alert components using Java, JDBC and JAXP.
• Development of interactive user interfaces for viewing, editing, copying, sharing and deleting the reports and alerts using JSP, HTML, DHTML, JavaScript, CSS and AJAX.
• Extensively involved in writing the SQL queries to fetch data from database for reports.
• Used JavaScript and AJAX for performing client side validation and implemented server side validating business rules in Java.
• Examined the Oracle 9i database tables, stored procedures and views used in the project as part of testing using PL/SQL Developer tool.
• Involved in integration testing and Documentation.

Environment: Java, Servlets, JSP, JAXP, XML, JavaScript, AJAX, CSS, Oracle 9i, Tomcat 5.1.