SUMMARY:

• Product Leader with entrepreneurial and results - oriented values that hosts a demonstrated performance record spanning the full life cycle to develop and deploy complex infrastures and digital solutions for various industry leaders leveraging a Scaled Agile Approach (Kanban, SAFe), Waterfall and Iterative development methodologies.
• High expertise in directing initiatives supporting web development and mobile application implementation.
• Overall accountability includes backlog readiness, strategic roadmap evolution, continuous integration, KPI’s, continuous deployment, customer insights & analytics, manage software development, product adoption, recommend/prioritize/concept new capabilities & features based on user behavior, develop customer programs that drive/test engagement/hypothesis with key features, and report on results to leadership.
• 10+ years IT experience
• Confidential website rebranding & Ad Quality
• 7+ years Product Management
• Confidential / KBB Migration / Site Performance/ Big Data Initiatives - Hadoop
• 7+ years Project Management
• Confidential & Confidential U-verse Application & Technology
• Certified Scrum Product Owner (CSPO)
• Confidential & Confidential Wireless Cross Carrier single-sign on App Platform
• Certified Lean Six Sigma
• MyATT.com UX/UI
• Telecom, Finance, Banking, Retail, Healthcare, Supply Chain, Reservation & Travel
• Confidential & Confidential Supply Chain
• Delivery Management - Sketch to Scale
• Flextronics USA IOT Platform
• Go-to-Market Strategies
• Flex Secure Management UX / UI
• BI Analytics/Big Data
• Kaiser Digital Platform
• Google Analytics
• IHG Group Booking & Pricing Estimator (SaaS)
• SDLC - AGILE / Waterfall
• Wells Fargo /John Harland B2B Integration
• JIRA Capability/Epic/Feature/User Story Creation
• BellSouth/ Confidential & Confidential Migration
• Backlog Refinement Management
• Confidential Security and IT Transformation
• SaaS, PaaS
• Confidential Financial eCommerce
• Cyber Security, Data Security, Identity & Access
• Identity Access Management (IAM)
• Risk Management, Product Security, SIEM
• MS Project, VersionOne, Rally, Confluence, Visual Studio, Visio, Slack, Sharepoint, Kanban, Splunk, Salesforce and various CRMs

CORE COMPETENCIES:

AWS, Azure, CI CD Pipeline w/Jenkins, Splunk, Mobile Platforms (IOS/Android), SEO, Cloud Services, API Management, Cybersecurity, Information Security, SaaS, PaaS, IoT, Smart Devices, Wifi & Bluetooth Provisioning, Gateway, end devices and wearables, Microsoft Office Suite, VersionOne, Atlassian Suite, JIRA, Rally, PPM, Oracle, Netezza, Salesforce, Siebel CRM, Peoplesoft, Hadoop, SAP-Business Objects, Platfora, Datameer, Microstrategy, CICS, Quality Center, HP ALM, Unix, Rationale Products, .NET, SQL, HTML, XML, CMS, Informatica, SharePoint.

PROFESSIONAL CHRONOLOGY:

Confidential

Digital Product Owner

Responsibilities:

• Develop and continuously improve the IT Security product team's vision, mission, and critical capabilities to customers, stakeholders and delivery teams.
• Establish & maintain long-term relationships with key stakeholders across our various business units to understand their IT needs as well as their individual business processes and to prioritize security initiatives using appropriate risk management
• Sprint Planning using internal JIRA and Confluence tools to manage projects across Product Management, Development, UX, Design, QA and Customer Care teams
• Collaborate with DevOps to foster continuous integration, continuous deliver & deployment methods (CI CD Pipeline w/Jenkins and Docker) to integrate all developer code into a central repository
• Manage feature backlogs for large releases across multiple scrum teams in different locations
• Actively engage with clients in sales and support activities, focusing on customer security requirements and communicating the scope of the information security program
• Collaborate with the Product Manager(s) to define the roadmap for any given product and translate this into user stories
• Maintain and promote information security policies designed to ensure the confidentiality, integrity, and availability of company systems and data

Confidential

Product Delivery | Digital Product Owner

Responsibilities:

• Sprint Planning using internal JIRA and Confluence tools to manage projects across Product Management, Development, UX, Design, QA and Customer Care teams
• Manage feature backlogs for large releases across multiple scrum teams in different locations to turn product strategy and vision into working software
• Coaching of sub-project managers/ leads in preparation of work package schedules and managing for on-time deliveries
• Work with the Product Manager to define the roadmap for any given product and translate this into user stories
• Provides leadership for the project team and key interfaces to the system project and program management
• Identify, communicate and manage the interdependencies, assumptions, risks and issues associated with the project in accordance with the governance framework
• Asses and manages risks and contribute to the risk management of the whole system

Confidential

Digital Product Owner

Responsibilities:

• UI Roadmap - User Experience, User Management, Access & Registration, Provisioning, API
• Mobile Roadmap - UX Improvements, Cloud Services, Application Updates, Intuitive
• Lead business efforts for tactical & strategic projects for the enhancement of our client's website, mobile, digital & self-service products.
• Drive the process to mature promising market issue focused applied R&D concepts into prototypes which can be leveraged in the marketplace and developed into viable commercial, enterprise grade products.
• Salesforce CRM highly used to support sales and support; track prospects and establish organization hierarchy
• Utilize analysis & intel via SEO, Google analytics to support market trends
• For successful prototypes, develop MVP requirements with domain experts; collaborate with Advanced Technology specialists, engineers and solution development leadership and shepherd the development of an end to end market ready solution, with strong commercial prospects.
• Build solutions with the IoT Cloud Service and iterate them with customer feedback
• Utilized Confluence JIRA/Rally/VersionOne to manage multiple roadmaps - UI, Cloud Services & Security
• Support NERC-CIP deliverables
• Support each release through documentation, training and communications to internal stakeholders

Confidential

Digital Product Owner

Responsibilities:

• Served as the Customer proxy and was responsible for working with Product Management and other stakeholders - including other Product Owners
• Partnered with Business Owners and Product Managers to create business roadmaps that ensure direction and productivity over time
• Client, vendor management and OEM relationships were fostered to solicit requirements and understand pain points.
• Developed and delivered solutions based on defined business and customer strategic vision and objectives
• Helped to interpret the vision of the Product Strategy team and maintain clarity for the development teams
• Utilized VersionOne while defining Epics/Features/Stories and prioritizing the Team Backlog so as to streamline the execution of program priorities, while maintaining conceptual and technical integrity of the Features or components the team is responsible for
• Owned Backlog Refinement, which included prioritization of user stories, triage of defects and enablers

Confidential

Product Delivery Manager

Responsibilities:

• Performed Product Owner responsibilities such as creating and refining Epics, Features, and User Stories while using VersionOne and/or Confluence-JIRA.
• Assisted with establishing and negotiated annual budget and resource capacity for scrum team
• Provided solution consultation to Business Owners
• Facilitated and participated in daily stand-ups, backlog grooming, sprint planning, sprint reviews and retrospective meetings
• Attended demo presentation to provide user story acceptance
• Lead change from SDLC to Agile development methodology

Confidential

IT Manager

Responsibilities:

• Liaise Confidential a management level between Application Development, QA Testing, Engineering, Portfolio and Program Team to ensure team coordination and successful project delivery
• Established testing standards and policies based upon organizational needs
• Build and maintained knowledge base of test automation standards and best practices, incorporating the latest techniques and diverse approaches for functional automation and performance testing.
• Frequently collaborate with IT and other ATC business partners to design and build solutions that meet the needs of the organization
• Oversaw delivery of all functional testing activities for assigned portfolios as appropriate
• Took responsibility for ensuring test delivery and management of test resources, pipeline, status reporting, test plans, cases, results, test readiness reviews, post-implementation reviews
• Demonstrated ability to assess and enhance testing processes within an organization
• Determined the appropriate quality initiatives/ health checks to implement during each phase of the system development life cycle
• Participated in program/project review or stage gate meetings to determine status, problem areas, suggest and review corrective actions, directing/planning necessary extra work, and rework and re-plan activities
• Acted as a key stakeholder in the development of quality assurance and testing policies, standards and procedures
• Facilitated, participated, and drove the implementation and management of strategic initiatives to support global QA testing activities including standards, strategies and roadmaps
• Demonstrated excellent project management skills, inspire teamwork and responsibility with staff members, and use current technology and tools to enhance the effectiveness of deliverables and services