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Vice President, Technology & Operations Resume

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SUMMARY:

  • TechnologyandOperations leader who gets things done.
  • Visionaryinformation technology leader who provides direction, builds alignment and executes on delivery.
  • Passionate about new ideas, products, operations& technology, user experience, and scaling for success.
  • The decision maker in identifying and implementing technology needs by managing the relationship with business management.
  • Credible, respected leader & managerwho excels in building high - performing teams and relationships across divisions.
  • Diversified background in technology management; distinguished for an entrepreneurial mindset, creative problem solving, cross-functional teams and a bottom- line orientation.
  • Strong experience in Prepaid card and Credit Card processing. Offers innovative solutions to operational challenges and leverages decisiveness to implement solutions while minimizing risk and maximizing performance.
  • Strong negotiator and collaborator. Great references from colleagues, reports, supervisors, and clients

CORE SKILLS:

  • Ensures profitable operations through effective management of personnel, projects, processes.
  • Management of vendor/supplier and 3rd party relationships.
  • Leads by example and builds effective teams. Management of up to 6 LOBs,38 direct reports and distributed project teams of up to 85.
  • Envisions, plans, executes, analyzes. Roadmap and businesscase development, go-to-market strategies, SWOT, ROI and KPI analysis.
  • Alignment to business objectives, market research, customer segmentation, budgets, resourcing & user needs.
  • End-to-end project management: estimation & scoping, planning,development. On-time & in-budget delivery. Follows Waterfall, Agile (Scrum), and hybrid methodologies. Manage portfolios with up to 40 active projects, 17 accounts, and 400 total engagements.
  • Identify prospects; Develop estimates, plans, and proposals; Deliver pitch proposals and capabilities presentations; Maintain the Sales pipeline and revenue forecasts.
  • Comprehensive knowledge of the technology ecosystem: more than two decades of product andsoftware development leadership experience with a range of technologies with a focus on smooth user experience.Architected, initiated and head the “Interfaces” design & development for all Intellect treasury product implementations. Expertise in building and designing an on-premise core hosting system.

TECHNICAL SKILLS:

  • Extensive experience in Design, Development & implementation of large Business Applications using Multi-tier Web Architecture, .net and J2EE, SAP and Mainframetechnologies.
  • Possess strong analytical skills with the ability to follow project standards and procedures as per the client specifications.
  • Hands on experience on the database, data modelling, and PL/SQL.
  • Good exposure of Python, Angular js, content management, Big data.
  • LINUX, Window XP, UNIX, AIX, Mainframe
  • IMS, DB2, Netezza, MS-SQL, Oracle, Mongo
  • Software Development Life Cycle (SDLC) - Water Fall Model, Project Development Life Cycle (PDLC), Agile Methodologies

RELEVANT EXPERIENCE:

Confidential

Vice President, Technology & Operations

Responsibilities:

  • Responsible for ensuring development, delivery and day to day operations of core IT services to support and fulfill requirements of 1400+ clients
  • Responsible for IT project custom builds and executions in the area of BrandedMoney
  • Build and enhance internal processor using Rest APIs for prepaid card processing to guarantee redundancy and load balancing increased uptime from 90% to 99%
  • Implementation of Virtual Cards (Single and Multi-currencies) to deliver instantly for online purchase
  • Integration and product enhancement with payment processors, fulfillment houses and multiple issuers (Banks) in USA and Canada
  • Migration from legacy system to a new modern system which is capable to handle large volume simultaneously and can process in real time instead of batch processing
  • Responsible to lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Responsible to design, build and support a robust end-to-end monitoring capability for IT systems and support business processes. Deploy automation capability in support of IT operations, with a focus on error-reduction, improved time to market, reduction in outages and time to recover, and cost efficiency
  • Responsible for all data center facilities, globally, that support the Berkeley's IT systems, including owned-premises, leased premises, and premised provided via third-party hosting and managed service relationships. Ensure facilities meet Berkeley standards and industry best practices, and are aligned with Berkeley's service level and regulatory commitments
  • Responsible for building a high-performance environment and implementing a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team

Confidential

Senior Project Manager

Responsibilities:

  • Launched Online Banking portal for Banks Customers and LOB
  • Responsible to implement and Manage Clarity Spotfire PPM project using the agile methodology in Corporate Service
  • Responsible to develop detailed project and resource plans and associated communications documents
  • Responsible to effectively communicate project expectations to team members and stakeholders in a timely and clear fashion

Confidential

Senior Project Manager

Responsibilities:

  • Managed projects from inception to closing for clients
  • Managed Delivery Management for Confidential enterprise-wide Corporate Services portfolio
  • Supported the Bank in the multiple development initiatives
  • Responsible for managing the Financials of the account, Budgeting, financial reporting, planning of the resources, governance reporting
  • Managed the Revenue / Cost / Expenses and overall maintaining the Gross-Profit (GP) for the account
  • Managed large-scale development projects (> 25000 hours) and maintenance / Support projects having technologies such as SAP, ETL, Mainframes, Java-J2EE, .NET
  • Lead geographically diverse 80-85 member teams

Confidential

Senior Project Manager

Responsibilities:

  • Team leadership of 4 associate project managers; indirect oversight of a ~24 person team. Responsible to plan & prioritize new product features & enhancementsfor Confidential -Pharma. Implemented Earned value Management Methodology

Confidential

Project Manager

Responsibilities:

  • Delivery Management for eMaestro (multi-national debit card service owned by Master card) project

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