SUMMARY:

• An insightful, results - driven IT leader with notable success in management of technology teams which are responsible for architecting, implementation and on-going support of a broad range of infrastructure technologies.
• Adds value to organizations, by implementing innovative enterprise class solutions, which reduces cost, improves reliability and improves overall business and customer user satisfaction.
• Able to align new and emerging technologies in the area of transforming IT Infrastructure. This includes Software as a Service, Hyper-Converged Infrastructure (SDDC), Cloud Solutions and Active/Active Stretched Cluster Data Centers.
• Success achieved in management of all areas of IT, including server virtualization, storage, monitoring, cloud computing, database, networking, data centers, infrastructure build and run teams, business continuity and enterprise backup solutions.

• Experience leading and managing IT engineering teams across multiple geographic locations
• Alignment of Strategic Business Goals with Technical Solutions.
• Vendor selection management - Technology Refresh
• Experience in team building, coaching and mentoring with a focus on multi-cultural teams.
• Infrastructure Solutions Design & Sizing
• Excellent Written and Verbal Communications at all levels of the organization
• ITIL Certified (foundation)
• Interview, Hiring and Staffing
• Ability to converse with vendors and technical SMEs on issues and requirements
• Management of vendor supplied operation as a service (OAAS)
• Management of In-house and outsourced Data Centers
• Converged and Hyper Converged Infrastructure
• Change Management
• Annual Financial budget management
• Project Planning and Management
• Agile
• Employee, Contractor and Vendor relationship management
• Security Vulnerability Management
• Strong innovation, creativity, and problem-solving skills
• 25 years of progressive people management experience leading teams in technology of various skills and roles and multiple geographic locations, including managing complex and critical production applications in a large data center environment

TECHNICAL SKILLS:

• Storage Engineering (EMC VMAX, ISILON, ECS, IDPA, Pure)
• Server Engineering (HP, Dell, IBM, Cisco)
• UNIX - (Solaris, AIX),
• LINUX - (Red Hat),
• Windows Server
• I series
• Cloud Virtualization (VMWARE) Server
• Cloud Solutions SAAS, IAAS, Hybrid Cloud
• Enterprise Data Protection Solutions (Comm-Vault, Data Domain, Avamar, TSM -Tivoli Storage Manager)
• Disaster Recovery planning and execution
• ERP applications (Oracle and SAP)
• Outsourced Support Solutions
• Automation
• Networking (firewalls, load balancers, routers, switches and wireless network devices)
• Data Center (electrical, cooling, wiring, hardware)
• Security (PCI, PHI)
• SDDC - Software Defined Data Center
• On-Prem and Off-Prem Cloud delivery
• Cloud Automation (VMWARE’s VRealize Automation and Operations Manager)

PROFESSIONAL EXPERIENCE:

Confidential, Glendale, AZ

Senior Infrastructure Engineering Team Manager

Responsibilities:

• Responsible for the day to day management of teams, which implement, maintain and administers all technical infrastructure related to server hardware, server virtualization, block and NAS storage, Data Protection and Cloud technologies.

Confidential, Scottsdale, Arizona

Senior Infrastructure Manager

Responsibilities:

• IBM AIX, Red Hat Linux and Oracle Solaris which supports our retail stores and pharmacy
• The teams manage the AS400 (I-series) environment which supports our mail order pharmacy and is currently the largest installation in the world based on input from IBM.
• HP Nonstop which also supports our mail order pharmacy.
• The teams are responsible for all aspects of Tier 3 server engineering, support and security compliance.
• The server engineering and support teams are engaged when supporting service outages, new implementations or regular testing of high availability environments.
• The Security compliance team supports all security vulnerability remediation and security patching.

Confidential, Scottsdale, Arizona

Senior IT Infrastructure Manager

Responsibilities:

• Successfully lead a team of engineers and vendors who architected, planned and implemented a new backup solution which allowed our company to improve backup performance and reduce overall costs over a 5-year period by $250,000.00
• Collaborated with our infrastructure team, other groups within our company and an outside vendor to complete a comprehensive 6-month study, which allowed us to implement improvements to many of our internal processes.
• Completed an analysis, which focused on IT technology transformation. This included a converged infrastructure solution, virtualization and a stretched cluster between data centers. This was in support of a new SAP implementation.
• Reduced overall maintenance spend by $850,000.00 on X86 hardware by choosing a 3rd party company for maintenance support - vs- the OEM.

Confidential, Scottsdale, Arizona

Senior IT Infrastructure Operations Manager

Responsibilities:

• Responsible for the management of 11 technical engineers, which supported the implementation, administration and support of the company’s storage and backup infrastructure.
• There are 3.8 PBs of storage across 28 locations throughout the continental United States and Hawaii.
• Successfully lead a team of engineers and vendors through an upgrade of 6 production storage arrays (VMAX and VNX). This included the migration of data from the old array to the new without interruption to our production environment.
• Successfully implemented EMC’s FAST product, which automated the tiering of data across SSD, Fiber Channel and SATA storage drives.
• Completed an upgrade of backup systems, which included upgrading our EMC data domains at our production and disaster recovery sites. Also upgraded our TSM software and implemented LAN free backups which improved our database backup times by 40%
• Due to compliance and security regulations, my team and I successfully implemented a new solution, which encrypted data at rest for PCI and PHI data.

Confidential, Strongsville, Ohio

Senior Global Infrastructure Manager

Responsibilities:

• Responsible for the leadership of technical teams, which supported the implementation, administration and support of the company’s technical infrastructure and Oracle Databases.
• I managed the outsourced data center, managed services from Savvis and EMC, along with internal infrastructure and Oracle DBA engineers.
• Successfully lead a team, which replicated data and migrated hardware from General Electric’s Cincinnati Ohio data center to a Co-Location data center in New Jersey.
• Implemented Virtualization of Servers using VMWARE which saved the company approximately $900,000.00 over a 5-year life cycle
• Completed a build out of an internal data center and successfully migrated the data center from a Co-Location data center in California to the new internal data center saving the company 500,000.00 per year. This was our Disaster Recovery data center.

Confidential, Elyria, Ohio (

Senior Core Technologies Manager

Responsibilities:

• Responsible for managing the technical staff that supports the administration of IBM, and Sun UNIX hardware, along with Dell and HP Intel server hardware.
• Also responsible for Oracle Database administration group which supports Oracle applications, data warehouse reporting, shipping applications & e-commerce.
• Lead an effort to define requirements from an infrastructure standpoint for the build out of a new data center. Once the new data center was complete, my team and I planned and implemented the move of all hardware from the old data center to the newly built data center. This move was successful without any impact to the business.
• Supported an implementation of SAP by sizing new hardware and worked with cross-functional teams to ensure the implementation was successful. Unfortunately, after the go-live, we ended up with some performance issues, but my team worked with vendors and determined that the custom code caused the performance issue. We were able to resolve the code issues by using a code analyzer, which isolated and recommended changes to improve performance.