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Business Consultant / Manager Resume

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SUMMARY:

  • Confidential ’ is a Project Manager / Business Consultant with over 15 years of experience assisting clients with their project needs.
  • Her experience is primarily in the Oil and Gas Industry.
  • Key areas of knowledge include: Crude Oil refining and logistics (pipeline, barge, vessel and rail); NGL and LPG processing and logistics; Metals extraction and transportation; Refined Products, Lubes and Chemicals processing and logistics.
  • The last 10 years of her career have been focused in the ETRM space; her skills however expand to many facets of the project lifecycle.
  • She is experienced in understanding and accessing clients needs, vendor solution selection, gathering business requirements, developing design documents, developing business process maps, re - engineering business processes, system modeling, system testing, curriculum design and development, end user, change management, communication management, project reporting and budgeting, project implementation, post go-live support and client relations.
  • Her main strength is solving client’s problems.
  • Confidential has worked with various team sizes both large and small, both local and global
  • In the ETRM space, most of her projects were around the implementation of Openlink RightAngle with full knowledge of lifecycle of a deal.
  • She has been project manager of four major large-scale implementations and managed the product support after.
  • Additionally, Confidential has experience with projects involving ERP, CRM, Big Data management and global project resource management.
  • A few of the clients Confidential has worked with as consultant.
  • Her experience has given her valuable knowledge in various business operations, risk control fundamentals, and a solid understanding of project management methodologies and what it takes to run a successful project.

WORK EXPERIENCE:

Confidential

Business Consultant / Manager

Responsibilities:

  • Interviewed and documented current and future state business processes related to data repository needs
  • Created Business Context Diagrams and Business Capabilities Maps to assist the data architects in mapping data entry and exit points
  • Lead workshops to validate data needs identified during the discovery
  • Worked with SalesForce team to confirm system functionality desired for JHInvestments
  • Presented findings and recommendations to C-Level executives for their Data Hub implementation plan in 2016

Skill/Domain: Business Process Mapping, Business Consulting, Change Management

Functional Consultant / Manager

Confidential

Responsibilities:

  • Modeled current and future state business models required for configuration and development of system solution
  • Facilitated user workshops to acquire business scenarios and requirements necessary for system modeling
  • Supported development teams around aspects of configuration, customization, security and infrastructure requirements
  • Lead the team that created the OpenLink RightAngle GL/AR/AP Interface to Oracle EBS
  • Planned and ran the various teams associated with product development (located in India), system testing, and quality testing
  • Designed and conducted user acceptance testing, curriculum, materials, and to support end users
  • Post go-live support for Trading, Scheduling and Accounting business areas

Skill/Domain: ETRM OpenLink RightAngle, Business Analyst, Team Lead, Testing Lead,, Communication and Change Management Lead

Confidential

Functional Consultant / Project Manager

Responsibilities:

  • Analyzed, Designed, Developed, Tested, Implemented, Trained and Supported all aspects of Confidential ’s secondary costs implementation around pipeline, truck and rail processes using the ETRM software OpenLink RightAngle
  • Supported end users in the areas of trade capture, scheduling, actualization and accounting

Skill/Domain: ETRM OpenLink RightAngle, Business Analysts, , Communication and Change Management Lead

Confidential

Owner / Functional Consultant

Responsibilities:

  • Functional consultant for Scheduling, Accounting, Inventory Reconciliation, AR/AP and Data business areas
  • Analyzed, designed and configured conversion of client chart of accounts from Right Angle to JDE ledger postings
  • Served as business analysis and software security role lead; defined, tested and configured user roles
  • Liaised with developers, business management (trading and scheduling leads) to modify GUI’s for trade capture, scheduling desktops and reports
  • Configured client pricing tool to capture and calculate FERC rates for Colonial, Laurel and Buckeye pipeline systems
  • Provided a solution for capturing and estimating all secondary costs (including insurance and biological s) prior to product movement
  • Liaised with client management and developers to capture and process confirmations and contracts for each physical trade; worked with legal department to obtain appropriate wording
  • Designed curriculum, created materials and conducted end-user
  • Post go-live support for end users in the areas of trade capture, scheduling, actualization and accounting

Skill/Domain: ETRM OpenLink RightAngle, Business Analyst, Functional Consultant, , Communication and Change Management Lead

Owner / Functional Consultant / Project Manager

Confidential

Responsibilities:

  • Project Manager for ETRM Sol Arc RightAngle implementation responsible for all aspects of on-boarding, development tracking and reporting for a project team of 10
  • Designed, Developed, Tested, Implemented, Trained and Supported all aspects of JPs Refined Products and Base Metals trading practice including global users
  • Served as business role and software security role lead; defined, tested and configured user roles
  • Served as lead for Scheduling, Accounting, Inventory Reconciliation, AR/AP and Data business areas
  • Designed, configured and supported JPMs chart of accounts to SAP with daily forward and reverse/repost of AR/AP postings; created daily, monthly, by counterparty reporting processes
  • Team Lead for migration activities around the Bear Stearns and UBS Sempra Canada crude migration
  • Served as communications liaison to business management, commodities vice presidents and Trading/Scheduling/Accounting JP team leaders
  • Lead production support team for offices in New York, Houston, London, Singapore and Calgary; global support for all end users
  • Responsible for issue tracking and resolution processes using JIRA tool and production release management using ECMS; liaised with project and business management and end users after production updates
  • Worked with various pricing services (LIM, Lasso, Platts, OPIS) to support real time price feeds for daily price and curve calculations
  • Participated in internal audits, SOX control/user security reviews and disaster recovery protocols
  • Lead requirements gathering and business process flow development to prepare for initial implementation of J.P. Morgan’s Commodity Trading Practice

Skill/Domain: Sol Arc RightAngle, Project Manager, Business Analyst, Functional Consultant, , Communication and Change Management Lead

Confidential

Senior Consultant / Business Analysis

Responsibilities:

  • Global Communications Advisor for Shell Trading’s Blueprint Program - responsible for all internal communications for the program
  • Functional Business Analysis for Chevron’s Sol Arc LSAT Implementation and Migration - designed business/system processes; lead the User Acceptance Testing team/effort; supported the implementation and go-live
  • Designed and developed end user materials and exercise data using Instructional Design methodologies
  • Served as chair for ConocoPhillips STAR 2006 Projects Integration forum aiding global communications and decisions surrounding the five simultaneous software upgrades
  • Assisted in the formulation of ConocoPhillips Virtual Testing Team by, creating the teams charter, facilitating executive alignment meetings, defining teams goals, resource needs, and structure
  • Served as liaison to both the NA Derivatives Project Steering Committee and the NA Derivatives Project Advisory Board

Skill/Domain: Sol Arc RightAngle, Business Analyst, Change Management, Communications and

Confidential

RWD Certified Project Manager/ and Change Management Consultant

Responsibilities:

  • Served on multiple ERP projects as a:
  • Project Manager responsible for keeping the project within budget, delivered on time with high quality, all the while making sure the team was happy.
  • Change Management lead responsible for end user awareness and system preparedness
  • Client Coordinator for system database management and basis team liaison
  • Client Coordinator for documentation issues with subject matter experts (SMEs), and participating in review sessions with SMEs.
  • Technical leader responsible for reviewing team members’ documentation for technical accuracy.
  • Material Developer for all types of documentation (participant and instructor manuals, procedural work instructions, exercise documents, and quick guides).
  • Designed and developed end user materials and exercise data using Instructional Design methodologies
  • Served as post implementation support for 1000+ end users - including global user locations.
  • Proficient in the following SAP R/3 modules: Human Resources, Materials Management, Sales & Distribution, Project Systems, Production Planning, Service Management, Plant Maintenance, Business Warehouse Advanced Planning and Optimization (APO), Commodities Trading and Scheduling and Financial and Controlling
  • Supported non-profit clients and processes.
  • Proficient in business process mapping.
  • Conducted instructor lead .
  • Conducted distance learning using Interwise, and Centra
  • Managed blended team of client resources as well as RWD resources
  • Served as functional team leader; responsible for personal development, career opportunities, staffing opportunities and human resources needs.
  • Lead logistics team responsible for calendar; notifying participants; assigning participants to proper classes, setting up classroom facilities and tracking all events.
  • Lead recruiting efforts for the Houston office including campus visits; interview day planning; and interviewing candidates

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