Business Consultant / Manager Resume
SUMMARY:
- Confidential ’ is a Project Manager / Business Consultant with over 15 years of experience assisting clients with their project needs.
- Her experience is primarily in the Oil and Gas Industry.
- Key areas of knowledge include: Crude Oil refining and logistics (pipeline, barge, vessel and rail); NGL and LPG processing and logistics; Metals extraction and transportation; Refined Products, Lubes and Chemicals processing and logistics.
- The last 10 years of her career have been focused in the ETRM space; her skills however expand to many facets of the project lifecycle.
- She is experienced in understanding and accessing clients needs, vendor solution selection, gathering business requirements, developing design documents, developing business process maps, re - engineering business processes, system modeling, system testing, curriculum design and development, end user, change management, communication management, project reporting and budgeting, project implementation, post go-live support and client relations.
- Her main strength is solving client’s problems.
- Confidential has worked with various team sizes both large and small, both local and global
- In the ETRM space, most of her projects were around the implementation of Openlink RightAngle with full knowledge of lifecycle of a deal.
- She has been project manager of four major large-scale implementations and managed the product support after.
- Additionally, Confidential has experience with projects involving ERP, CRM, Big Data management and global project resource management.
- A few of the clients Confidential has worked with as consultant.
- Her experience has given her valuable knowledge in various business operations, risk control fundamentals, and a solid understanding of project management methodologies and what it takes to run a successful project.
WORK EXPERIENCE:
Confidential
Business Consultant / Manager
Responsibilities:
- Interviewed and documented current and future state business processes related to data repository needs
- Created Business Context Diagrams and Business Capabilities Maps to assist the data architects in mapping data entry and exit points
- Lead workshops to validate data needs identified during the discovery
- Worked with SalesForce team to confirm system functionality desired for JHInvestments
- Presented findings and recommendations to C-Level executives for their Data Hub implementation plan in 2016
Skill/Domain: Business Process Mapping, Business Consulting, Change Management
Functional Consultant / Manager
Confidential
Responsibilities:
- Modeled current and future state business models required for configuration and development of system solution
- Facilitated user workshops to acquire business scenarios and requirements necessary for system modeling
- Supported development teams around aspects of configuration, customization, security and infrastructure requirements
- Lead the team that created the OpenLink RightAngle GL/AR/AP Interface to Oracle EBS
- Planned and ran the various teams associated with product development (located in India), system testing, and quality testing
- Designed and conducted user acceptance testing, curriculum, materials, and to support end users
- Post go-live support for Trading, Scheduling and Accounting business areas
Skill/Domain: ETRM OpenLink RightAngle, Business Analyst, Team Lead, Testing Lead,, Communication and Change Management Lead
Confidential
Functional Consultant / Project Manager
Responsibilities:
- Analyzed, Designed, Developed, Tested, Implemented, Trained and Supported all aspects of Confidential ’s secondary costs implementation around pipeline, truck and rail processes using the ETRM software OpenLink RightAngle
- Supported end users in the areas of trade capture, scheduling, actualization and accounting
Skill/Domain: ETRM OpenLink RightAngle, Business Analysts, , Communication and Change Management Lead
Confidential
Owner / Functional Consultant
Responsibilities:
- Functional consultant for Scheduling, Accounting, Inventory Reconciliation, AR/AP and Data business areas
- Analyzed, designed and configured conversion of client chart of accounts from Right Angle to JDE ledger postings
- Served as business analysis and software security role lead; defined, tested and configured user roles
- Liaised with developers, business management (trading and scheduling leads) to modify GUI’s for trade capture, scheduling desktops and reports
- Configured client pricing tool to capture and calculate FERC rates for Colonial, Laurel and Buckeye pipeline systems
- Provided a solution for capturing and estimating all secondary costs (including insurance and biological s) prior to product movement
- Liaised with client management and developers to capture and process confirmations and contracts for each physical trade; worked with legal department to obtain appropriate wording
- Designed curriculum, created materials and conducted end-user
- Post go-live support for end users in the areas of trade capture, scheduling, actualization and accounting
Skill/Domain: ETRM OpenLink RightAngle, Business Analyst, Functional Consultant, , Communication and Change Management Lead
Owner / Functional Consultant / Project Manager
Confidential
Responsibilities:
- Project Manager for ETRM Sol Arc RightAngle implementation responsible for all aspects of on-boarding, development tracking and reporting for a project team of 10
- Designed, Developed, Tested, Implemented, Trained and Supported all aspects of JPs Refined Products and Base Metals trading practice including global users
- Served as business role and software security role lead; defined, tested and configured user roles
- Served as lead for Scheduling, Accounting, Inventory Reconciliation, AR/AP and Data business areas
- Designed, configured and supported JPMs chart of accounts to SAP with daily forward and reverse/repost of AR/AP postings; created daily, monthly, by counterparty reporting processes
- Team Lead for migration activities around the Bear Stearns and UBS Sempra Canada crude migration
- Served as communications liaison to business management, commodities vice presidents and Trading/Scheduling/Accounting JP team leaders
- Lead production support team for offices in New York, Houston, London, Singapore and Calgary; global support for all end users
- Responsible for issue tracking and resolution processes using JIRA tool and production release management using ECMS; liaised with project and business management and end users after production updates
- Worked with various pricing services (LIM, Lasso, Platts, OPIS) to support real time price feeds for daily price and curve calculations
- Participated in internal audits, SOX control/user security reviews and disaster recovery protocols
- Lead requirements gathering and business process flow development to prepare for initial implementation of J.P. Morgan’s Commodity Trading Practice
Skill/Domain: Sol Arc RightAngle, Project Manager, Business Analyst, Functional Consultant, , Communication and Change Management Lead
Confidential
Senior Consultant / Business Analysis
Responsibilities:
- Global Communications Advisor for Shell Trading’s Blueprint Program - responsible for all internal communications for the program
- Functional Business Analysis for Chevron’s Sol Arc LSAT Implementation and Migration - designed business/system processes; lead the User Acceptance Testing team/effort; supported the implementation and go-live
- Designed and developed end user materials and exercise data using Instructional Design methodologies
- Served as chair for ConocoPhillips STAR 2006 Projects Integration forum aiding global communications and decisions surrounding the five simultaneous software upgrades
- Assisted in the formulation of ConocoPhillips Virtual Testing Team by, creating the teams charter, facilitating executive alignment meetings, defining teams goals, resource needs, and structure
- Served as liaison to both the NA Derivatives Project Steering Committee and the NA Derivatives Project Advisory Board
Skill/Domain: Sol Arc RightAngle, Business Analyst, Change Management, Communications and
Confidential
RWD Certified Project Manager/ and Change Management Consultant
Responsibilities:
- Served on multiple ERP projects as a:
- Project Manager responsible for keeping the project within budget, delivered on time with high quality, all the while making sure the team was happy.
- Change Management lead responsible for end user awareness and system preparedness
- Client Coordinator for system database management and basis team liaison
- Client Coordinator for documentation issues with subject matter experts (SMEs), and participating in review sessions with SMEs.
- Technical leader responsible for reviewing team members’ documentation for technical accuracy.
- Material Developer for all types of documentation (participant and instructor manuals, procedural work instructions, exercise documents, and quick guides).
- Designed and developed end user materials and exercise data using Instructional Design methodologies
- Served as post implementation support for 1000+ end users - including global user locations.
- Proficient in the following SAP R/3 modules: Human Resources, Materials Management, Sales & Distribution, Project Systems, Production Planning, Service Management, Plant Maintenance, Business Warehouse Advanced Planning and Optimization (APO), Commodities Trading and Scheduling and Financial and Controlling
- Supported non-profit clients and processes.
- Proficient in business process mapping.
- Conducted instructor lead .
- Conducted distance learning using Interwise, and Centra
- Managed blended team of client resources as well as RWD resources
- Served as functional team leader; responsible for personal development, career opportunities, staffing opportunities and human resources needs.
- Lead logistics team responsible for calendar; notifying participants; assigning participants to proper classes, setting up classroom facilities and tracking all events.
- Lead recruiting efforts for the Houston office including campus visits; interview day planning; and interviewing candidates