PROFESSIONAL SUMMARY:

• Over 8+ years of IT experience with above 6 years experience in the Salesforce.com CRM Platform both as Administrator and Developer
• Good knowledge on Apex development in creating custom Objects, custom Tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions
• Designed junction objects and implemented various advanced fields like Picklist,Controller/dependent picklist Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
• Developed Visualforcepages,Visualflow and Custom Objects using Apex Programming on Force.com Platform
• Experience with developing a complete Case Management System using Lightning Components, Controllers Helper Methods, and Style Sheets.
• Participated complete life cycle of Salesforce projects using Agile methodologies with the helps tools Rally or Jira.
• Experience with activities related to SFDC, Saleforce.com setup, Configuration, customization, Administration Data Migration, and deployment of applications to Force.com platform for large user groups.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Excellent understanding of Org hierarchy,Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
• Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug - in environments
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities,
• Experienced working with various App exchange products or CPQ products like Salesforce CPQ(formerly SteelBrick CPQ), Confidential sterling CPQ, APPTUS CPQ, CongaComposer and DocuSign Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Experience with tools like Apex Data Loader, Eclipse IDE and Force.com IDE.
• Worked with SOQL, SOSL, Visualforce, APEX, ETL,SOAP API Force.com and Web services API.
• Experienced in JAVA/J2EE technologies, Oracle and SQL.
• Experienced in scripting languages like HTML, XML and Java Script.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers,and views in Oracle, SQL, PL/SQL and MS Access.

TECHNICAL SKILLS:

SalesForceTechnologies: SFDC Certified Force.com Developer,Salesforce CRM, Salesforce SFA, Apex Language, Apex classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Record Type, Role Hierarchy, Validation, Quotes, Formulae, Page layouts.

Eclipse, Force.com Eclipse IDE Plug: in, Force.com Explorer, Apex Data Loader,Force.com Excel Connector, Force.com Platform (Sandbox, and Production), Apttus CPQ.

Languages: C#, Java, JavaScript, SQL, Apex.

Databases: Oracle 10g/9i, SQL Server 2008/05/2000 , MYSQL, DB2

Web Technologies: JavaScript, HTML, XHTML, XML, WSDL, AJAX, Visualforce

GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader.

Operating System: Microsoft Windows 98/2000/XP/Vista/7, OS X (Mac)

PROFESSIONAL EXPERIENCE:

Confidential, Jackson, MI

Sr. Salesforce Developer/Lightning Developer

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events,Tasks, Contacts, Cases, Reports and Dashboards.
• Agile Development Methodology was followed for the implementation
• Created a user interface in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit in to Salesforce.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Used Salesforce1 simulator during the development to test if the lightning components works properly on the mobile device
• Interacted with various Business users for requirements gathering.
• Developed various Custom Objects, Tabs, validation rules, formula fields.
• Developed custom Business logic using Apex Classes, Visual force pages.
• Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Created relationships among objects using Lookup and Master-detail relationships.
• Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
• Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
• Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints Performed data cleanup and/or Data migration to/from salesforce.com
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Developed several Custom Reports & Dashboards that are used by Business user and Managers.
• Integrated applications using web services by consuming the WSDL files for extracting the data from the external systems.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Configured Chatter for the Users in the Organization for collaboration.
• Created Email templates in Text, HTML and visual Force necessary for the application.
• Developed visual Force pages with JavaScript and Apex classes.
• Written Apex Test classes to Unit test Apex classes before moving to Production.
• Created and maintained the documentation for Design, Migration and Integration.

Environment: : Lightning, Apex, Visualforce, Triggers,Workflows, SOQL, SOSL, Data Loader, App Builder, Case Management, Email Alerts, Force.com IDE,Developer Console, Java Script, HTML, CSSSaleforce.com CRM, Apex Classes, Controllers,Visual Force Pages,Custom Objects, Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Sharing rules, SOAP,S controls,Web service, XML, Force.com IDE, Chatter, HTML, CSS, JavaScript, Windows 2003

Confidential, Wukesha WI

Salesforce Developer

Responsibilities:

• Interacted with Business users for requirements gathering, analysis and development.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards,Events and Tasks.
• Agile Development Methodology was followed for the implementation
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created various Profiles, Roles, Page Layouts and Configured the permissionsbased on the organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
• Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
• Installed the Call Center Applications and Allowed the end users to maintain a track history of o
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• Experienced working with various App exchange products or CPQ products like Salesforce CPQ(formerly SteelBrick CPQ), Confidential sterling CPQ, APPTUS CPQ, CongaComposer and DocuSign
• Created email templates and inbound emails using Visual Force for clients and customers.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Implementation of Data Loader for loading the data.
• Performed data cleanup and/or Data migration to/from salesforce.com
• Developed business documents for Salesforce.com Custom objects.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Provided the to Business user's about the system.

Environment: Salesforce.com platform, wave analytics, Apex Language, CRM, Apttus CPQ, Apttus CLM, Visual Force, Pages, Data Loader, Workflow & Approvals, Email Services, Security Controls, Sandbox Data loader, Eclipse IDE, Lightning, Informatica.

Confidential, San Diego, CA

Salesforce Developer/Administrator

Responsibilities:

• Responsible for setting up web services integrations
• Agile Development Methodology was followed for the implementation
• Implemented Inside sales telephonic plug - in application implementation Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of SalesForce.com (SFDC)
• Implemented Apex Data loader "Command Line Interface (CLI)" toautomate the data loading process for the sand box refresh activity.
• Designed various WebPages in Visual Force for customers to select a variety of services offered by the org andintegrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining testcoverage for all the classes and triggers and supporting deployment activities
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products,
• Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rulesWorkflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic
• Used Sandbox for testing and Eclipse and Deployment Chain Set for code deployment and worked with SVN

Environment: Saleforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & Controllers)Pages,Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & ApprovalsReports, Custom Objects, Custom Tabs, Email Services,Security Controls,SOAP, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro

Confidential, Austin, TX

SALESFORCE Developer

Responsibilities:

• Extensively worked on Salesforce.com sandbox, development, test and production environments.
• In depth understanding of CRM business processes - Campaign Management, Lead Management, Account Management, Opportunity Management, Support Process, Forecasting, Case Assignment, Knowledge Management and Case Escalation Rules.
• Understanding and writing user stories for the implementation of Visual Force, SOSL, SOQL, WSDL, Partner WSDL and Enterprise WS DL, Visual Force and Custom User Interfaces using HTML.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs.
• Developed User Interface using XML, HTML Tags, CSS, Visual Force Components and JavaScript for front-end validation.
• Experience in Data migration from Legacy to Target systems using Data Loader.
• Skilled in integrating Salesforce with external Master data using SOAP and REST API.
• Experience in Data Transformation from Salesforce to external Legacy systems using WebSphere Cast Iron/App Connect through FTP.
• Scheduled the Data Transformation automatically at interval.
• Experience in writing Flat File Schema.
• Experience in Data migration from Legacy to Target systems using Data Loader.
• Scheduled APEX Batch jobs for processing large records.
• Extensively implemented Visual Flows for automatic sales and service process in Sales and Service Cloud.
• Implemented Custom Business logic using declaratives like Workflow Rules, Approval Process, Process Builder, Validation Rules and Formula Fields.
• Expertise in analyzing and documenting the Workflows and functionality of existing systems and preparing presentation materials to all levels of management.
• Strong Knowledge in generating Reports, Dashboards, Customized reports and analyzing the data in Salesforce.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Cast Iron, Security Controls, Eclipse IDE Plug-in, Windows XP.

Confidential, Austin, TX

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization in enterprise edition.
• Interacted with various business team members to gather and document the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Implemented Web-to-lead to track and solve leads from the website.
• Created different workflow rules and Approvals for various campaign processes.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, components, VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatica on demand.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.
• Developed and configured various Reports for different user profiles based on the need in the organization.
• Participated in the sessions provided by the Salesforce team and support end users.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in all the phases of SDLC including Requirements collection, Design and Analysis of the customer specifications, Development and Customization of the application.
• Worked with the 3-Tier Architecture which includes the presentation layer, business logic layer and the database.
• The application is based on the MVC-II Architecture using Apache Struts framework.
• Involved in understanding the business processes and defining the requirements.
• Designing the system and documenting Use Cases, Class diagrams, Sequence diagrams.
• Designed and developed User Interface Screens using HTML, DHTML and JSP.
• Used JUnit to write repeatable tests (regression testing), mainly for unit testing.
• Used Singleton, Service Locator, DAO, Business Delegate, factory design pattern for services.
• Eclipse used as Java IDE tool for creating Action Classes and XML files.
• Develop the User Interface Screens for presentation Web logic using JSP, HTML, and CSS.
• Involved with Postgre SQL Database Design and Development.
• Managed Source Code in CVS environment.
• Created several complex stored procedures and triggers using SQL Server 2005 to retrieve data.
• Involved in writing T-SQL programming for implanting stored procedures and functions for different tasks.
• Analyzed the requirements and finely tuned the stored procedures to improve the performance.
• Documented the SQL Server Integration Service Standards to be followed.

Environment: Saleforce.com platform, S-Controls, Visual Force (Pages, Component & controllers),Pages, Informatica, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP. Java, MVC, EJB, JDBC, Servlets, JSP, JBuilder IDE, HTML, XML, JavaScript, BEA WebLogic, Oracle, Internet Explorer, MS SQL Server 2005, T-SQL, and Windows 2003 .