SUMMARY:

Confidential is an accomplished technology implementation leader with expertise in cutting edge technologies including RPA, CPQ, Cloud, BPM, MDM, CRM, SOA. He uses his Business, Process, Technology, and Management skills to deliver initiatives from Org Strategy to Vendor Selection to Implementation. He is adept in leveraging Agile, Waterfall, Hybrid approaches in Consulting as well as Corporate IT. His training/certification includes CPQ, RPA, Salesforce, SOA, BPM, BI, Scrum Master, Program/Project Management, CMMI, ITIL, Six Sigma, COBIT, TOGAF, CISA.

EXPERTISE AREA:

• Business Acumen
• Customer Focus & Collaboration
• Thought Leadership & Innovation
• Process Optimization
• Technical Expertise
• Delivery/Product Management
• Enterprise Architecture
• Strategy, Business - IT Alignment
• Vendor Selection, RFP

TECHNICAL SKILLS:

Technology: Oracle Big Machines CPQ, Blue Prism RPA, Appian BPM, Salesforce, Middleware (Integration SOA MDM), Data Visualization (Power BI, Tableau, QlikView)

PROFESSIONAL EXPERIENCE:

Delivery Lead

Confidential

Responsibilities:

• Leading Oracle Big Machines CPQ implementation with responsibilities including business analysis, technical architecture, project management.
• Conducted workshops with global representation (executives, sales, product managers, and business) for goals alignment, requirements/rules gathering, and roadmap.
• Designed and implemented CPQ features including guided selling, workflow approval, pricing & discounting, proposal/quote, and security.
• Authored functional specs, project plan, and technical design documents. Managed onsite and offshore development engineers.

Confidential

BPM/RPA Lead

Responsibilities:

• Set up Master Data Management (MDM) COE business organization from scratch as part of a large, global Oracle R12 implementation.
• Established COE roadmap, strategy, process, procedures, org design, and tool automation strategy.
• Authored requirements and RFP/vendor/solution analysis for MDM and BPM/Workflow/RPA including Pega, Appian, Blue Prism, UiPath, Automation Anywhere.

Director Business Analyst

Confidential

Responsibilities:

• Strategy, Planning, Delivery Management for multiple business initiatives including Lead to Cash Business Transformation (Salesforce, CPQ, Oracle ERP), Separation from ADP parent company, Changing Contingent Labor Managed Services Provider (MSP) from Peoplefluent to PRO WAND, Blue Prism Robotic Process Automation (RPA) POC, Procure to Pay Ariba to Coupa, ASC 606 Revenue Recognition Zuora RevPro, Changing corporate card from AMEX to MasterCard, Concur Travel & Expense, Supply chain visibility (TAKE), Revenue Recognition ASC 606 compliance, Amdocs & Oracle BRM analysis & planning for billing rating & guidance.
• Lead lead-to-cash business transformation, Salesforce, Oracle Big Machines CPQ Cloud implementation
• Simplified lead to cash process through process reengineering, MDM, SOA, CMF proliferation, SKU rationalization - moved from 20 legacy systems to a single CPQ COTS Cloud SaaS solution, improved sales turnaround from weeks to minutes.
• Moved the business from annual price increase to anniversary price increase.
• Implemented discount management and supported sales structure adjustment for $65 million /year savings.
• Engaged with sales to drive renewals resulting in 670 renewals and a record quarter.
• Retired multiple Hubspot instances and replaced with a single Cloud Pardot-Salesforce instance to automate lead to opportunity conversion.
• Eliminated 10,000 duplicate contacts. Enhanced 360 view of customer with cross-business consolidated data, reporting, and business intelligence.

Confidential

Delivery Lead & Oracle SOA Enterprise Architect

Responsibilities:

• Lead initiatives to develop Strategy, Enterprise Architecture, Roadmap for Public Sector Customers for key business & technology initiatives including Cloud, Process Optimization, Business Intelligence, Risk Reduction, Performance Improvement, Paper Reduction. Engagements included Executive Director WY-DOT (Executive Dashboard, Mapping, Operational Visibility - Business Intelligence), COO Chicago Transit (Finance Business Process Improvement), CIO WI Public Education (Scalability), WI Health Services (Efficiency, Performance), CIO IL Tollway (Vulnerability Assessment, Performance, Security), CPO City of Chicago (Mayor Procurement Reporting, Business Intelligence), CIO Omaha Power (IT Planning, Cloud, Data Management & Application Migration Strategy), and Alberta Health Services (Finance/HR Business Process Improvement, Green Strategy).
• Strategy & Architecture consultant to enable green initiatives for tower monitoring, triple-play, help-desk optimization, SOA, and ITIL services management at large customers

Delivery Lead & Technical Architect

Confidential

Responsibilities:

• Designed and implemented enterprise architecture for middleware (SOA, EAI, B2B, BPM, BAM, MDM) for Oracle revenue cycle, customer master, global supply chain, and logistics consolidation.
• Defined enterprise architecture to reduce time to implement business divestitures and consolidation from 6-9 months to less than a month.
• Mentored 500 global resources on best practices and standards for CMMI, ITIL, Project Management. Introduced a fact-based resolution approach to bring divergent international teams to consensus on business process standards and data governance; accelerated stalled two-year process to reach agreement within three months.
• The agreed standards promoted strategic goals for speed-to-market, reusability, M&A and divestitures.
• Chaired global, multi-lateral governance committees across US, Germany, and India for common business data modeling, policy, processes, procedures, standards, best practices, compliance, audits, and metrics for $40 billion business.

Solutions Director and Vice President

Confidential

Responsibilities:

• Managed a global team of consultants for integration, data warehouse, and business intelligence practices.
• Managed partnership with product vendor webMethods.
• Provided thought leadership, best practices, public speaking for SOA, UCCNet, MDM, and BPM.

Webmethods Integration Enterprise Architect

Confidential

Responsibilities:

• Sold and implemented $6 million/year Integration CoE.
• Led Confidential team to move from custom and one-off integration projects to enterprise-wide SOA strategy.
• Defined 5-year roadmap, integration enterprise architecture, implemented, and supported initiatives at $15 billion Confidential energy business across field services, manufacturing, supply chain, finance, HR, and sales.
• Reduced cost and turnaround time by a factor of 10 by establishing processes, procedures, standards, best practices, and reusable components.
• Delivered over 200 projects on-time and in-budget with global delivery model.