PROFESSIONAL SUMMARY:

• Overall 8+ years of experience in IT industry with 7+ years of experience in Salesforce.com CRM Platformincluding Lightning, Apex technologies, Sales Cloud, Service Cloud, Marketing cloud and 1 - year experience with Java technologies.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, Chatter, Communities & AppExchange applications.
• Experience in Configuration, Customization, Deployment and Integration of SFDC.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and actions.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Dealt with querying Force.com database using SOQL&SOSL queries and designed separate VF pages by writing queries in Apex classes which helped to write multiple queries.
• Worked closely with Business Users to enabled business process using SFDC.
• Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility.
• Worked on different orgs of salesforce from Sandbox to Production, we had Functional and E2E Sandbox’s where Functionality will be tested by QE team, and bugs will be assigned to the respective developers.
• Experienced in creating Salesforce LightningApplications , combining Salesforce Lightning Design , Lighting App Builder and Lightning Component features.
• Have administration experience on CRM Applications like Data Exports&Imports, Application Support, Security Administration, Maintenance, and User & Security Management.
• Configured the Partner Portal to give the data access to the Partners outside the Organization.
• Hands on experience in application development using Java , RDBMS , and Linuxshell scripting.
• Expertise in Web technologies using Core Java, J2EE, Servlets, EJB, JSP, JDBC, Java Beans, and Design Patterns.
• Detailed understanding of Software Development Life Cycle (SDLC) and sound knowledge of project implementation methodologies including Waterfall and Agile.
• Clearly have the knowledge on Governorlimits depending on the editions which we use.
• Expertise in Web Technologies like HTML, XML, CSS, JavaScript and JQuery.
• Worked efficiently on Object Oriented Languages like Java, J2EE, JSP and other Java Technologies.
• Excellent experience in using Oracle, SQL Server and SQL databases and Familiar with Stored Procedures Triggers and Functions using PL/SQL and AJAX.

TECHNICAL SKILLS:

Salesforce CRM: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component& Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, App Exchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL Aura Framework.

Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool. Jenkins.

Languages: SOQL & SOSL Language, Apex Language (Classes, Trigger, Batch, Schedule), Java, JQuery

Web Technologies: HTML, CSS, AJAX, XML, JavaScript

Database: Oracle, MySQL, SQL server

Platform: Windows, Linux, MAC

IDE: Visual Studio, Eclipse

PROFESSIONALEXPERIENCE:

Confidential, New York, NY

Salesforce Engineer

Responsibilities:

• Primary responsibilities included custom application development and integration in Sales cloud and Service Cloud.
• Worked as Productionsupport for one month where I need to find the root causes of some defects in productionenvironment and prepare documentation and fixed the high priority defects.
• Designed and deployed Workflows, Validationrules, Approval Processes, Process Builder for automating business logic.
• Expertise in Salesforce-Informatica Integration. Experience in Sales Force CRM Configuration, Customization, Testing of applications.
• Build the custom lightning components for the earlier release where involved in every 3 to 4 weeks of sprints.
• Experience in creating Lightning App Builder Pages for various objects for better user interface to users.
• Involved in Sprint planning where interacted with the End users, Product Managers, Business Analyst which helped our team to get more understanding about the Functionality which intern helps easier in the Implementation side.
• Working in different environments like Bit Bucket version control, salesforce org is linked to Mavens mate and code has been written inIntellijIDEA which is easy to refresh metadata where most of the time developers will be working on same components.
• Migrated to SalesforceDXand created several packages related to the integration modules and components.
• Code has been written for Client side and Server side for the functionality of Lightning UI Page.
• I have been involved in standupmeetings which will occur for on alternate days in a week which helps developers to know what they are working on or what they should be working on.
• Worked on Talend Data migration application to load the data into sandboxes.
• Working on ApexTriggers effectively in the applications to get the things automated for bulk operations.
• Worked on Security models and permissionsets are implemented in the Apex classes for Talent Profile where most of the profiles cannot able to view others.
• Added LightningComponent to LightingPages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Implemented Test Methods for the Apex Code and followed best practices to avoid governor limits and achieve better code coverage.
• Integrated the WebServices for extracting the data from external systems to display in the pages of salesforce.com.
• We use Jenkins for Deployment and if there are any failures had the capability to handle those.
• Created ProcessBuilders and apexclasses where used inside which helps to create a profile in the application who got recently promoted to higher rolehierarchy.
• Involved in all the Pilot releases and continuing works on next releases and corrects the major bugs which were found on earlier releases.

Environment: SalesForce.com CRM Application Platform, Sales cloud, Service Cloud, Marketing Cloud, Apex Language, Visual Force, Lightning Compatible Visualforce pages, Lightning components, HTML, JavaScript, APTTUS CPQ, Custom Objects, Tabs, Workflows, Email Alerts, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment, SSO.

Confidential, Pittsburgh, PA

Sr.Salesforce Developer

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validationrules, dependent picklists, and complex pagelayouts.
• Implemented Data segregation through Record Types and Field level security.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Create complex workflows and Approval processes.
• Developed Lightning Component Framework and built Lightning component using aura framework.
• Prepared User document to help understand the app. Had one on one interaction with users to solve salesforce1app issues.
• Implemented the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the applications.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Developed and deployed timely based workflows based on the requirement. Created field Update, EmailAlerts.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates.
• Used Change Sets to validate and deploy config components to testing instance and production. Used JSON to Apex String conversation in developing apex code.
• Developed Apex triggers, classes to achieve user's desired functionality and have written the dependent test classes.
• Involved in integration of their legacy system with Salesforce CRM package through web services based on BULK API.
• Created Task routing using Apex controller in such a way that ensure the sales team follows up on every task within due hours.
• Good knowledge of MVC concepts, object-oriented methodologies and approaches.
• Created REST API for various REST inbound and outbound calls.

Environment: SalesForce.com CRM Application Platform, Sales cloud, Service Cloud, Marketing Cloud, Apex Language, Visual Force, Lightning Compatible Visualforce pages, Lightning components, HTML, JavaScript, APTTUS CPQ, Custom Objects, Tabs, Workflows, Email Alerts, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment, SSO.

Confidential, Santa Clara, CA

Salesforce Developer

Responsibilities:

• Deliver branded proposals without leaving Sales Cloud using Salesforce CPQ and Configure quotes with speed and accuracy.
• Integrating on premise Mainframe Case, CPQ and reporting systems with Salesforce RESTAPIs .
• Customized tabs worked with various standard objects including Accounts , Contacts , Opportunities , Leads , Campaigns and Cases .
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• Developed Lightning Component Framework and built Lightning component using aura framework.
• Maintenance of installed Managed Packages in Lightning using Apex.
• Designed, Implemented and deployed the Customobjects , Page layouts, Custom tabs, Components to suit to the needs of the applications.
• Lightning components and added Design Parameters from Lightning Design System(LDS) Customized Lightning components were built using Java script on client side and Apex on server side.
• Implemented new feature enhancements on Service cloud consoleview and developedfew Visual force components.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Good with Configure Price Quote (CPQ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process.
• Implemented Case Management Automation to track and solve Customer's Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.
• Developed Apextriggers , classes to achieve user's desired functionality and have written the dependent test classes.
• Involved in integration of their legacy system with Salesforce CRM package through web services based on BULK API .
• Designing and development of visualforcepages as per the user requirements.
• Created Task routing using Apexcontroller in such a way that ensure the sales team follows up on every task within due hours.
• Expert knowledge of MVC concepts, object-oriented methodologies and approaches.
• Created REST API for various REST inbound and outbound calls.
• Implemented communities with Single Sign-on .

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud, Security Controls, Sandbox data loading, Data Loader, SQL and Eclipse IDE Plug-in.

Confidential, Whippany, NJ

Salesforce Developer

Responsibilities:

• Worked on Configuration like creation Objects, Page Layouts, Record Types, Validation Rules, Workflows and ApprovalProcess.
• Migrated customer data from BoulderLogic Database into customized objects of the company's Salesforce.com CRM tool.
• Used Community cloud to build deeper relationship with customers to provide better service and assist them through online.
• Generating customizable report for the services which are being provided by Community Cloud.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for correctness of the data.
• Interface Designing using Visualforce page and their supportive Controller Classes. Automate the functionality by writing Triggers and Apex Classes.
• Used Eclipse IDE with Force.com plug-in for setting up Sandbox and deploying the changes to Production.
• Cleansed duplicatedata by defining dupe blocking parameters to maintain dataintegrity.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, Reports and Dashboards.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.
• Utilized Salesforce1 mobile platform to allow uploading pictures relating to servicerequests and information about competitive products used.
• Performed Apex Callouts from Salesforce to the same external system to get tracking information of an order .
• Developed complex validationrules, formulafields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Help users with Chatter teams/groups and followed application as well. Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.

Environment: Salesforce.com platform, Apex Data Loader, Apex Classes, Controllers, Apex Triggers, Visualforce, Workflow & Approvals, Custom Reports, Dashboards, REST API, Geocoding, AppExchange, Custom Settings, Field Sets, Schedule Apex, Batch Apex.

Confidential, Albany, NY

Salesforce Developer

Responsibilities:

• Create and Customize CustomObjects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Responsible for managing projects including scheduling deliverables, conducting weekly status updates, gathering all necessary resources needed to complete a project, and creating and meeting deadlines.
• Worked with business team, to identify System Users, Contracts Managers and Work queues to route all types of Portal requests as needed and created workflows & notifications which are part of this solution.
• Conducted business process review sessions to gather requirements from clients and create a report of findings document to design an implementation process.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Enhanced the security by configuring profiles, organization wide defaults(OWD), sharingrules and roles.
• Hands on experience in migrating the data into the application from other merged companies and facilitating the application usage for unaccustomed users.
• Developed Testclasses for all the Apex classes and Triggers with minimum 95% code coverage for triggers and classes.
• Implemented picklists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed several CustomReports to better assist managers and reportfolders to provide report accessibility to appropriate personnel.
• Migrating the code to the deployment instance after testing and provide support for post-production.

Environment: Salesforce.com platform, Apex Data Loader, Apex Classes, Controllers, Apex Triggers, Visualforce, Workflow & Approvals, Custom Reports, Dashboards, REST API, Geocoding, AppExchange, Custom Settings, Field Sets, Schedule Apex, Batch Apex.

Confidential, Minnetonka, MN

Salesforce Developer/Admin

Responsibilities:

• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for correctness of the data.
• Worked with business team, to identify System Users, Contracts Managers and Work queues to route all types of Portalrequests as needed and created workflows&notifications which are part of this solution.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Developed ApexClasses, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented Case Management by creating record-types specific to the user groups, assignment rules, escalation rules, case templates, workflow rules and actions, etc.
• Created workflow & approval processes, validation rules, Auto-Response rules, approval process, email alerts, templates and fieldupdates.
• Designed various HTML Email templates for Auto-Response to customers.
• Created Visualforcepages and Visualforcecomponents to achieve custom functionality.
• Used Force.com web services API for implementing WSDL in the application for access to data from external systems and web sites.
• Developed all types of real time Reports&Dashboards for applications.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOQL, SOSL.

Confidential

Jr. Java Developer

Responsibilities:

• Worked on both WebLogic Portal 9.2 for Portal development and WebLogic 8.1 for Data Services Programming. Developed the presentation layer using JSP, HTML, CSS and client validations using JavaScript.
• Developed user interface using JSP, Struts Tag Libraries to simplify the complexities of the application.
• Developed business logic using Stateless session beans for calculating asset depreciation on Straight line and written down value approaches.
• Database Modification using SQL, PL/SQL, Stored procedures, triggers, Views in Oracle.
• Created java classes to communicate with the database using JDBC.
• Responsible for design and implementation of various modules of the application using Struts-Spring-Hibernate architecture.
• Developed the Web Interface using Servlets, Java Server Pages, HTML, and CSS.
• Extensively used the JDBC Prepared Statement to embed the SQL queries into the java code.
• Developed DAO (Data Access Objects) using Spring Framework 3.
• Developed Web applications with Rich Internet applications using Java applets, Silverlight, Java.
• Deployed this application, which uses J2EE architecture model and Struts Framework first on WebLogic and helped in migrating to JBoss Application server.
• Used JavaScript to perform client-side validations and Struts-Validator Framework for server-side validation.
• Designed and developed the application using various design patterns, such as session facade, business delegate and service locator.
• Involved in designing use-case diagrams, class diagrams, interaction using UML model with Rational Rose.

Environment: Java, Servlets, JSP, EJB, J2EE, STRUTS, XML, XSLT, JavaScript, HTML, CSS, Spring 3.2, SQL, PL/SQL, MS Visio, Eclipse, JDBC, Windows XP, WebLogic portal, JBoss.