SUMMARY:

Dynamic IT professional with extensive experience leading technical innovation as part of business development initiatives within highly competitive markets. Highly organized and analytical professional skilled in successfully developing enterprise solutions in aid of accelerating growth. Capable of directing software design undertakings and ensuring compliance with established standards and pertinent regulations. Talent for executing cost - effective strategies and that deliver projects within time and budget parameters. Well-versed in providing day-to-day support and analysis on IT services with concentration on supply chain projects and operations. Track record of success processing data and metrics needed to ensure efficient analysis and understanding of project requirements and performance.

AREAS OF EXPERTISE INCLUDE:

• Strategic Planning
• Requirements Gathering
• Inventory Management
• Software Development
• Relationship Building
• Supply Chain Optimization
• Project Management
• Systems Integration
• Warehouse Management
• IT Support
• Training & Development
• Gap Analysis
• Data Management
• Process Improvement
• Logistics Management
• Quality Assurance
• Software Documentation
• Technical Writing

PROFESSIONAL EXPERIENCE:

Confidential, Walnut, CA

Director of Implementations

Responsibilities:

• Implementation migration of Warehouse Management System for Distribution sites. Lead IC on all existing and new customer on-boarding memorializing all customization development required for successful migration, EDI Integration, KPI/Reporting requirements, label and shipping document compliance.
• Responsible for managing company projects ensuring they remain on schedule, and proper metrics and/or milestones are properly identified and advanced to accordingly.
• Review current processes and analyze if efficiencies can be gained, and if it’s feasible, to implement during migration. Provide education on operational process flows where needed, along with educate warehouse work flows and provide training materials user can use when their on their own.
• Configure and maintain WMS Implementations requirements.
• Work with pertinent team members’ such as database, developers, business intelligence, EDI, etc. with scope of work and drafting of requirements performed from discovery.

Confidential, CA

Sr. WMS Solution Consultant

Responsibilities:

• Direct all aspects of development of functional specifications for assigned projects encompassing the description of functional design, its (reports, interface, conversion, enhancements, extensions, and workflow) needs, and gap analysis
• Developed substantial knowledge of a wide range of business process areas.
• Earned distinction as subject matter expert in the day to day operations and activities of multiple areas of responsibility.

Confidential, Colorado Springs, CO

Senior Implementation Consultant

Responsibilities:

• Provided professional services for the implementation of 3PL WMS software.
• Facilitated the installation, configuration, and testing of warehouse management and supply chain software modules including any custom modifications.
• Developed and maintained software documentation, white papers, and training videos.
• Commended for excellent work in translating client’s business requirements into concrete enterprise solutions.
• Orchestrated training programs and support to clients for user acceptance and integration testing, as well as training for internal teams and partner community.
• Delivered valuable assistance to sub-contracted implementation partners during contracted engagements.
• Recognized as subject matter expert on matters related to receiving, put away, replenishment, tasking, billing, inventory control, picking, packing, shipping, manufacturing, and kitting.

Confidential, Le Mars, IA

WMS Software Specialist and Trainer

Responsibilities:

• Developed efficient profitable operational practices using existing WMS software.
• Executed data mining of custom reports/alerts and streamlined workflows which led to an increase in productivity.
• Initiated the advancement of allocation features for stringent customer requirements.

Confidential, Sioux City, IA

IT Support Manager/WMS Administrator/Trainer

Responsibilities:

• Managed IT support staff in developing processes needed for the implementation of core IT services including the training of users on software features pertinent to their job functions.
• Performed maintenance procedures of IT infrastructure and upgrade of various business software, hardware, phone system, servers, and remote systems.
• Initiated the conversion of WMS software through systematic preparation of data extraction, conversion template upload formats, and setup and documentation of standard operation procedures before and after migration.
• Successfully conducted training programs for onsite warehouse managers, dock supervisors, and customer service representatives, as well as off-site training to customers interested in using WMS web interface.
• Implemented company-wide IT support system which included on-site, on-call, and full after-hour support for daily warehouse operations.