EXPERIENCE SUMMARY:

• Almost 10 years of experience in the field of Information Technology including working with leading MNCs.
• Main areas of expertise include BPM PEGA Rules Process Commander v7.2 (relevant Exp. 7.5 years), PEGA Customer Service v7.1.4, Java/J2EE Technology (relevant Exp. 2.5 years) and Oracle DB
• Strongly coupled with extensive experience in Handling Client s both from onshore (4.5 years in USA) and offshore (5 years) locations
• Sound experience working in projects from the Scratch (Requirement Analysis, Design, Development and Unit Testing) and Production Support as well

TECHNOLOGY/TECHNICAL EXPOSURE:

Technology/Technical Skills: Business Process Management - PegaRULES Process Commander (PRPC V5.5 SP1, 6.2 SP2, 6.3, 7.1 and 7.2), PEGA Customer Service aka CPM Framework V7.1.4, PEGA Robotics, PEGA Smart Dispute Framework, Core Java (J2SE 1.5), J2EE Technology, Oracle Database- SQL Developer, PL/SQL

Domain Knowledge: Healthcare/Health Insurance, Banking and Financial Services (Mortgage Banking) and Insurance (Brokerage)

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Design Business Application, Development, Testing and Implementation using PEGA PRPC
• Design and Build components of the application and individual Intent tasks for the CCPs
• Customize and implement PEGA Customer Service aka CPM Framework
• Design PEGA Enterprise Class Structures and Data Models
• Conduct Design and Implementation of Process Flows using Case Designer and Flow rules
• Upgrading legacy Reports (Summary View and List View rules using Reports Definition and Report Browser
• Unit Testing and Service Object creation
• Attending Sprint meeting for User Story and Tasks creation
• Ensure that the Business and Technical architecture of the delivered solution match requirements
• Provide consultative guidance on all project assignments
• Drive the Best Practices in PEGA architecture during design and coding
• Provide technical leadership on PEGA implementations

Technology and Tools: PRPC v7.2, CMP (Health Care) 7.1.4

Confidential

Responsibilities:

• Design business application, development, testing and implementation using PEGA PRPC design and build components of the application and individual intent tasks for the CCPs
• Customize and implement PEGA CPM framework
• Design PEGA Enterprise Class structures and data models
• Conduct design and implementation of process flows using case designer and flow rules
• Unit Testing and Service Object creation
• Attending Sprint meeting for User Story and Tasks creation
• Ensure that the business and technical architecture of the delivered solution match requirements
• Provide consultative guidance on all project assignments
• Drive the best practices in PEGA architecture, design and coding
• Provide technical leadership on PEGA implementations

Technology and Tools: PRPC v7.1.7, CMP (Financial Services) 7.1.4

Confidential

Sr. System Architect

Responsibilities:

• Designing the business flows, approach document preparation and peer code review
• Discussion with business and understanding business requirements
• Co-ordination with business analysts, offshore development team, SIT and UAT (business) team
• Handle over all releases and release management

Technology and Tools: PRPC v7.1.7, Oracle 12c, SQL Developer

Confidential

Responsibilities:

• Designing the business flows, approach document preparation and code review
• Discussion with business and understanding business requirements
• Co-ordination between Business, BA, ETL and Dev Team in Onsite-Offshore paradigm
• As a Release Manager, I also take care of the deployment in QA, UAT, Performance Environments and PRODUCTION.

Technology and Tools: PRPC v6.2, Oracle 10g, SQL Developer

Confidential

Responsibilities:

• Requirement analysis, Design and Approach document preparation, Coding, Testing and Unit Test Case preparation.
• Designing the business flows, code review (self/peer members), performance monitoring and Log analysis.
• Leading the team from offshore, offshore task allocation, weekly status report preparation, attending regular Scrum call with clients.
• Co-ordination between different teams e.g. Onsite-Offshore, Development-IST/QA/UAT and Production Support team

Technology and Tools: BPM, PRPC v55SP1, Oracle SQL Developer, Fiddler tool

Confidential

Responsibilities:

• Development and enhancement of RPM UI
• RPM Parameters gathering based on the business requirement
• Rating updated or stored in CORE system
• Coordinate with the onsite team located in US
• Coordinate with Client and Vendor

Technology and Tools: BPM, PRPC v5.5, Oracle

Confidential

Responsibilities:

• Developing assets in PEGA (PRPC v54SP2/SP3, v55SP1, v61)
• Deployment and Installation of PRPC v6.1 (new release)
• Deploying PRPC v6.1 in Application Back Bone of Confidential (Clustered Environment created using Cloud Technology)
• Harvesting of PEGA assets which can be used across PRPC projects
• Design class diagrams, activity diagrams, coding and unit testing
• Coordinate with the onsite team located in US
• Coordinate with Client and Vendor

Technology and Tools: BPM, PRPC, Oracle (10g, XE) and Toad