SUMMARY:

• Confidential is Principal System Architect with 11+ years of demonstrated success in leading large - scale enterprise wide BPM solutions. He is responsible for solution design, delivery excellence and client success.
• He led marquee Pega engagements that garnered recognition in PegaWorld events.
• He leads BPM competency development for Cognizant’s EAS practice. He partners with vertical leads to defines value proposition, solve customer pain points and drive sales efforts.
• Recently, he evangelized Pega COE for a leading health insurer to drive enterprise architecture design, reusability and factory based delivery to ensure higher ROI on investments, higher efficiency and rock-solid governance. He is SAFe Certified Practitioner with extensive experience in scaling agile for continuous delivery. He is committed to cross pollinate business and technology innovations.
• Crafted technical architecture and solution design to enable multiple projects for financial services, healthcare domain
• Established governance and control to ensure streamlined delivery across multi-vendor, multi project teams through adherence to Pega Guardrails, robust versioning & release management
• Founded BPM innovation lab to identify use cases, validate solution and build accelerators for cutting edge Pega features like Pega Mobile, Social, Artificial Intelligence and Machine Learning
• Managed stakeholder expectations across the project lifecycle from inception to transition stages for client requirements and technical/ operational constraints
• Liaised with business leads for feasibility analysis, solutioning of business requirements
• Led multi-vendor, geographically distributed agile teams in various capacities across multiple programs
• Improved PRPC certification #s by 30% in last 2 years, better bench utilization, enhancing Pega competency, enabling higher employee engagement rates.
• Built a mentorship model to train new resources, provide extended support during engagements
• Provides regular updates to Engagement Leaders on project progress and outstanding issues.
• Led identification of enhancements for core base product- completed on schedule within budget
• Demonstrated excellent ability to develop strong and strategic client partnerships
• Evangelized formation of Pega COE governing multiple projects in a multi-vendor, geographically distributed factory modeled agile organization
• Partnered with vertical leads for large strategic sales pursuits from pre-sales RFP to orals stage
• Led cutting edge POCs in BPM innovation lab to solve customer pain points across finance, healthcare

PROFESSIONAL EXPERIENCE:

Confidential, Norfolk, VA

Pega Principal System Architect

Responsibilities:

• Advocated for Pega COE for all PRPC based digital initiatives, based on findings for R1 Claims Repair code with severe guardrail violations and a compliance score of 54
• Evangelized formation of Pega COE with a solid team of 5 LSAs governing multiple projects in a multi-vendor, geographically distributed agile organization
• Identified claims process as an ideal candidate for Pega Robotics- defined value proposition, established metrics, technical feasibility, process orchestration and scalability for the claims business unit
• Crafted technical architecture and solution design for Claims and Integrated Care Coordination initiatives
• Led a large team of 70+ associates globally across multiple PRPC initiatives in a scaled agile organization
• Demonstrated excellent ability to develop strong and strategic client partnerships through competent and rapid identification of client needs and appropriate technical solutions

Confidential, Philadelphia, PA

Responsibilities:

• Managed stakeholder expectations across the project lifecycle from inception to transition stages.
• Requirement analysis & Direct Interaction and communication with the client.
• Liaised with business leads for feasibility analysis, solutioning of business requirements.
• Designed & implemented end to end application.
• Onshore-offshore coordination.

Confidential, Tempe, AZ

Responsibilities:

• Managed stakeholder expectations across the project lifecycle from inception to transition stages.
• Requirement analysis & Direct Interaction and communication with the client.
• Version & Release Management.
• Architecture Design & Code review
• Onshore-offshore coordination.

Confidential

Responsibilities:

• Managed stakeholder expectations across the project lifecycle from inception to transition stages.
• Implemented business solutions using Pega Rules.
• Version & Release management.
• Planned the Roadmap and Upgraded application from Pega 6.1 to Pega 7.1.
• Architecture Design & Code review.

Confidential

Responsibilities:

• Managed stakeholder expectations across the project lifecycle from inception to transition stages.
• Requirement analysis & Direct Interaction and communication with the client.
• Implemented business solutions using Pega Rules.
• Planned the Roadmap and Upgraded application from Pega 5.5 to Pega 6.1
• Peer Code review.

Confidential

Responsibilities:

• Worked on various Pega features to implement core Business Logic
• Designed and implemented the Company module.
• Integrated Pega with external systems
• Prepared dashboard to track execution and delivery status for senior management (VP level) for Project Management Review

Confidential

Responsibilities:

• Implemented and delivered various process for GE Energy & PowerGen.
• Worked on various Pega features to implement core Business Logic.
• Integrated Pega with external systems
• Production Support.