Vp: Consultant - Business Technology Integration Resume
Providence, RI
SUMMARY:
A self - motivated professional with strong work ethics and over 27 years of experience in software development, project management, database development, MIS and other technical solutions in operations and account acquisition technologies.
SKILLS:
- Project Management
- Costing and Budgeting
- Problem Solving
- Decision Making
- Communication
- Active Listening
- Delegation
- Multitasking
- Six-Sigma
- Waterfall and Agile
- Requirements Analysis
- SQL
- Data Mining
- Accounting / GL
- Microsoft VBA
- QA/Testing/Roll-Out
- Pega Workflow Architect
- Decision Engines
- Desktop Support
SIGNIFICANT WORK EXPERIENCE:
Confidential, Providence, RI
VP: Consultant - Business Technology Integration
Responsibilities:
- Translate business requirements into software designs
- Design, code, test and trouble-shoot decision engines across multiple Lines of Business
- Manage an associate including performance reviews, task assignments and coaching
- Set up processes and procedures to establish a new decision engine department/team
VP: Change Manager/Technology Delivery Manager
Confidential
Responsibilities:
- Provide reporting to senior leaders on multi-million dollar initiatives
- Draft and submit project charters; help justify funding and resources for new initiatives
- Monitor budgets; research and resolve discrepancies
- Review impacts and cost estimates for new projects from numerous technology teams
- Host Control-Room activities for production implementations
AVP: OSCAR Developer
Confidential
Responsibilities:
- Translate business requirements into detailed design specifications
- Update requirements and change controls with business and technology associates
- Code, test and trouble-shoot changes in complex business process software
AVP: Business Analyst
Confidential
Responsibilities:
- Concurrently manage multiple software, networking and facilities-related initiatives
- Significantly contributed to the quality of model conversions during the Fleet merger
- Subject matter expert on hardware and software used in ATM Debit claims processing
Confidential, Providence, RI
AVP: Pega Workflow Architect
Responsibilities:
- Drove significant cost savings through automation, efficiency and quality improvements
- Created a sophisticated MIS reporting database from Pega cases and financial data
- Created a solution for external vendors to notify Confidential of bill pay claim resolutions
Confidential, Framingham, MA
Officer: Business Analyst
Responsibilities:
- Document and update department procedures
- Write PC applications to automate manual processes
- Provided advanced management reporting
Accounting Clerk
Confidential
Responsibilities:
- Reconcile proprietary and network ATM Transactions to General Ledger
- Audit offsite ATM machines, handling upwards of $100,000 in cash at given sites
- Research and resolve customer Regulation E claims
- Help process off-site ATM deposits when needed
Confidential, Mt. Pleasant, MI
Property Management Assistant
Responsibilities:
- Provide accounting services for 22 large rental properties in Michigan
- Pay bills including utilities, taxes, insurance and maintenance costs
- Produce month-, quarter- and year-end reports for property owners
Confidential, Lansing, MI
Bookstore manager
Responsibilities:
- Manage purchase, sale and return of books and materials each term
- Supervise work-study employees
- Manage budgets and cash drawers
- Bookkeeping, reporting, answering phones managing petty cash