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Technical Program Director Resume

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Plano, TexaS

PROFESSIONAL SUMMARY:

  • Technical Program Director with deep understanding of AWS Compute Services, Cloud Migration Assessment and Implementation, DevOps Process, Jenkins CICD Integration, Financial Compliance Areas (AML - Actimize) and strong analytical/critical thinking skills. Agile/Scrum Methodologies for the past 12 years.
  • Partner with Clients, align delivery with their vision and objective.
  • AWS, Cloud Migration, Amazon Elasticsearch Service, PCF, Jenkins (Groovy Pipeline Plugin), DevOps, RPA BOT Development using Blue Prism. Application monitoring (Dynatrace) and application trace (Splunk)
  • Passionate about Cloud Technologies/Financial Domain, have been a developer for 19 years, now looking to grow upward in a Technical Program Management Role.
  • Have been working in offshore-onshore model since 2001
  • Onshore component: 40% of critical resources
  • Offshore component: 60% of Dev & QA teams with an offshore lead reporting into me
  • Current team size: 75 people (all inclusive - offshore and onshore)
  • Team is split up into 5 scrum teams.

TECHNICAL SKILLS:

Technical Exposure: Jenkins Integration(CICD) & DevOps (6 years, since 2013), UI based applications, Java, Spring Boot, Hibernate, SOAP & REST Web Services, Micro Strategy, 12 + years in Cloud Migration (AWS, GCP & recently PCF).

Artificial Intelligence & RPA BOTs: Actimize (2 years) (IFM, SAM, CTR, SARs, EDD & CDD modules)

RPA Tools: Blue Prism (for attended and un-attended BOTs)

WORK HISTORY:

Confidential, Plano, Texas

Technical Program Director

Technologies: AWS, Microservices, AWS Elasticsearch, AWS KMS, Amazon VPC, Java/J2EE, Spring Boot/Hibernate, Mongo DB.

Project & Program Management Tools used: MS Project, Clarity PPM, MS Word, Excel, Power Point, Visio.

Responsibilities:

  • Write new SOWs, establish SLAs.
  • Comprehensive understanding of Data Sources.
  • Work with Product Managers/Product Owners and Operations to ensure commitment to OCC.
  • Improve customer communication channels, mitigate resource risks.
  • Lead Factory Cloud Migration initiatives from on-prem to AWS.
  • Reduced operational overheads by using AWS Elasticsearch to deploy production ready Elasticsearch clusters. Achieved network isolation with Amazon VPC, encrypted data at-rest and in-transit keys.
  • Migration of all financial databases to cloud, reducing the cost of IT Resources and Staff that managed it.
  • Communicate Project/Program Status across Stake Holders on a weekly/bi-weekly basis.
  • Work with the Product Owner to groom/coach Scrum masters, developers (Java), system analysts and testing resources.

Confidential, Long Beach, CA

Technical Program Manager

Tools: Blue Prism (for RPA Development) JIRA, SharePoint, MS Word/Excel. FACETS 5.1

Program Management Tools used: MS Project, Clarity PPM, MS Word, Excel, Power Point, Visio.

Technologies: AWS, Microservices, Java/J2EE, Mongo DB, REST APIs.

Areas: EDI Transactions, Claims 835/837, 235/237, ICD 10, Medicaid, Medical.

Status Reporting: Use MS Power Point on a weekly basis to communicate status to all internal & external stakeholders.

Responsibilities:

  • Consult with clients in the analysis of short and long-range business requirements.
  • Implemented DevOps process in the organization. Helped integrate Jenkins CICD into the organizational architecture, introduced them to Dynatrace, Over Ops and Splunk.
  • Helped implement Mongo DB & back end REST Web services.
  • Migration of all healthcare databases to AWS cloud, did the initial Cloud Migration Assessment and drafted the stage-wise migration plan.
  • Implemented Cloud Migration (Data layer, Application layer, Web Services & ETL Tools),
  • Oversaw Data Encryption prior to moving into public cloud.
  • Used Amazon Elasticsearch Service for cluster management tasks like hardware provisioning, software patching, failure recovery, backups & monitoring.
  • Lead Business Requirement translation into UI/UX Wireframe design, development and testing.
  • Responsible for detailed planning for development schedule, budget, staffing and approach.
  • Track and report development status (schedule, budget, milestones, metrics, key events, risks and issues) to appropriate resources.

Confidential, Minneapolis, MN

Technical Cloud Program Manager

Project Management Tools: CA Clarity PPM, MS Project, SharePoint, MS Excel, MS Power Point

Technical Tools: Jenkins (for CICD), JIRA, GitHub, Bit Bucket, Blue Prism for RPA BOT development

Migration to cloud: Migrated data from 8 LOBs of Confidential to the cloud, oversaw data encryption (Turing 3.0), moved from on-prem Actimize to Actimize for Cloud.

Commitment to OFAC: Fulfilled several commitments to OFAC (CTR data aggregation down to a $0.01), FINCEN reporting of CTRs & SARs.

Responsibilities:

  • Worked as an IT Program Manager managed consultants and external vendors.
  • Run day-day meetings, ensuring project deliverables are met, tracking outstanding issues, reviewing deliverables and facilitating training sessions for new project members.
  • Used Amazon Elasticsearch Service to securely ingest data from all sources, analyze & visualize it in real time (through Logstash & Kibana)
  • Manage all phases of implementation through the entire project lifecycle.
  • Lead UI/UX Teams to build intuitive user interfaces.
  • Oversee integration of Service Watch with CMDB
  • Optimizing Service Watch for Cloud.
  • Built unattended BOTs for SAM and SAR Modules.

Confidential, New York, NY

Technical Project Manager

Domain: Finance Compliance, Actimize (AML) implementation for the entire bank's transactions.

Application: Actimize (all modules - CDD, EDD, FACTA, IFM, SAM, CTR, SAR)

Project Management Tools: MS Project, Clarity CA PPM, MS Power Point, MS Excel, Word, SharePoint.

Technical Tools: JIRA, Jenkins for CICD, apigee, Blue Prism for RPA Development.

Databases: MongoDB

Responsibilities:

  • Migration of all financial databases and applications to cloud keeping in mind the security of data that’s being migrated.
  • Responsible for classification of apps (ideal for cloud, potential candidate for cloud, not suitable for cloud)
  • Developed and implemented the project charter, statements of work, and detailed project plans for the Intranet re-design project
  • Managed the planning, documenting, testing and executing, along with the tasks, budgets, timelines and project team members to successfully complete projects on time and within budget.
  • Identified, integrated, and managed required internal and external resources to provide business solutions for complex issues.
  • Established milestones as needed for reporting to appropriate management levels and communicated budget and status milestones as defined for the project.
  • Drove project progress towards project goals, coaches and motivates Bank staff to make needed adjustments in plans to meet milestones and to achieve goals.
  • Scheduled and conducted status meetings with involved staff and management, to ensure timely completion of project tasks and addressing and resolving problems that could prevent timely completion of the project

Confidential, Austin, TX

Technical Project Manager

Domain: Health Care, Medicaid, Medical Population, ICD 9 - 10 Migration, Claims Adjudication

Technical Tools: FACETS 5.1 for claims adjudication, JIRA, Jenkins, wrote several frameworks in Java.

Processes and methodologies: Agile, DevOps & Test Driven Development.

Project Management Tools: Clarity CA PPM, Excel, PowerPoint, Visio, Word, SharePoint.

Responsibilities:

  • Collaborated with other Java Architects and built the ICD 9 - 10 Cross walk framework.
  • Built Java interfaces, abstract classes, for ICD 9 - 10 Migration framework.
  • Used Java Spring Boot framework and Mongo DB since it was more conducive for DevOps process.
  • Organize, analyze, and control the activities of the project team.
  • Assign personnel to the various projects and direct their activities.
  • Review and evaluate the work of the staff and prepare periodic performance reports.

Confidential, New York, NY

Technical Project Manager - Consultant

Domain: Health Care: FACETS, EDI Claims 835, 837

Project Management Tools: MS Project, Excel, Power Point, SharePoint, Visio

Technical Tools: JIRA, FACETS, Jenkins

Methodologies and Processes: Agile, DevOps

Responsibilities:

  • Implement DevOps process at the customer site. Mentor, coach and handhold resources until they could work without supervision.
  • Help develop groovy scripts and shared libraries for config repositories.
  • Responsible for managing the support of the Production business applications Medical population including system modifications and maintenance
  • Define Project Plan, balance scope, time, cost, quality, resources, and risk.
  • Responsible for establishing priorities and schedules for business application projects

Confidential, New York, NY

Technical Lead - Manager

Domain: Finance (Compliance) - Actimize

Project Management Tools: MS Project, Excel, Power Point and Word, Visio

Technologies: Java/J2EE, Spring /Hibernate, Oracle.

Backend Services: REST

Databases: Hadoop

Responsibilities:

  • Worked on all modules of Actimize: EDD, CDD, SAM, IFM, CTR, FACTA Compliance
  • CTR Processing and Optimization
  • Manage Installation of Actimize AIS, ERCM, UDM, SAM, WLF, and CDD/EDD
  • Oversee Design & Development, UNIT / SIT Testing, UAT Support, User Training, Deployment, Post Production
  • Facilitate new Automation batch jobs to trigger Actimize jobs
  • Manage configuration of OOTB factors, rules and scoring parameters for WLF, SAM, and CDD
  • Manage configuration of ERCM OOTB feature for effective case management and reporting
  • Configure DART queries for advance reporting
  • SAR Form Development and Implementation
  • Perform daily activities such as running the batch processes, generate alerts and send status reports to all the stakeholders
  • Test run Actimize solutions in Sand Box servers and Troubleshoot performance issues during the initial run
  • Tuning thresholds and lists for CDD, SAM and WLF in Sandbox for optimum results

Confidential, San Francisco, CA

Technology Lead - Architect

Domain: Finance (Investment Portfolios, Schwab Portfolio Accounting and Records Keeping System), Charles Schwab

Technologies: Java, Linux, REST/SOAP.

Methodologies: Agile/Iterative, Test Driven Development

Responsibilities:

  • Responsible for developing software for the internal platform front-end.
  • Design and develop REST and SOAP based APIs
  • Design and develop reference architectures
  • Benchmark and performance tune of API backend systems.
  • Guide multiple projects ranging in size from enhancements, new features, and bug fixes to new and replacement products.
  • Developer and drive standards and governance for local development efforts.
  • Cross-functional engineering teams as well as peer teams to build an integrated solution

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