Business Specialist Resume Tallahassee, FL - Hire IT People

SUMMARY:

Provided comprehensive technical support to stakeholders in the Information Technology industry for over 14 - 1/2 years, with 11 years as a Senior Programmer/Analyst.
Collaborated with business analysts and other team members to identify process and systems improvements in order to provide timely, high quality, and cost-effective services to the customers.
Work independently and collaborate with other team members, as needed, to assure that deliverables are implemented to the satisfaction of the stakeholders, while adhering to best practices coding standards and procedures
Solid analytical and problem-solving skills with the ability to manage multiple tasks and able to shift priorities, as needed, to accommodate the stakeholders.
Experienced in all phases of Software Development Life Cycle programming
Monitored and supported both daily and on-call after hour’s production cycles to ensure the application systems functioned properly.

TECHNICAL SKILLS:

Efficient in planning, organizing, and prioritizing multiple work assignments.
Ability to work independently, and with others, to deliver quality applications to the stakeholders.
Proficient in interpreting and communicating technical specifications related to programming and analysis.
Ability to design, code, test, and implement online and batch COBOL applications utilizing IMS DB/DC, TSO/ISPF, and JCL.
Knowledgeable in System Development Life Cycle (SDLC) and the Computer-Aided Software Engineering (CASE) tool TELON.

PROFESSIONAL EXPERIENCE:

Confidential , Tallahassee, FL

Business Specialist

Responsibilities:

Supported the Student Disability Resource Center (SDRC) by ensuring that students with disabilities had reasonable accommodations to complete their course work.
Converted classroom text into alternative text, usually braille, ensuring that the computers in the SDRC computer lab are utilizing the latest assistive technology software installed on them, resolving network communications and computer hardware problems, and handling front desk duties for initial student intake.

Software Specialist

Confidential, Pittsburgh, PA

Responsibilities:

Helped integrate the human resource applications of acquired companies to that of the parent company, after the mergers. Software used: COBOL, IMS DB/DC, TSO, Panapt, IBM JCL and utilities.

Confidential, Tallahassee, FL

Computer Programmer Analyst

Responsibilities:

Software used: COBOL, IMS DB/DC, TSO, Telon, Endevor, IBM JCL and utilities.

Confidential

Computer Programmer Analyst, Tallahassee, FL

Responsibilities:

Provided expertise to help upgrade the Child Support and Public Assistance statewide computer applications to handle the Year 2000 application issues.

Software used: COBOL, IMS DB/DC, TSO, Telon, Endevor, IBM JCL and utilities.

Confidential, Tallahassee, FL

Computer Programmer

Responsibilities:

Coordinated with management, staff, and customers to resolve system and application issues in a timely and accurate manner.

Software used: COBOL, IMS DB/DC, TSO, Telon, Panapt, IBM JCL and utilities.