SUMMARY:

• Have 10+ years of experience in Software Analysis and Quality Assurance
• 5 Years of experience in Medical field(Medical Lab technician and CSV)
• Experience in Test Maturity and Test Process Improvement Activities.
• Expert in writing System Specification documents with excellent communication and Documentation skills
• Experienced in gathering business requirements and documenting as flow charts, Templates and tools
• Experience in handling Finance, Insurance, Telecom, Banking, E - commerce, Payment systems, financial and Healthcare projects.
• Thorough knowledge of SDLC. Experience includes procuring, Analysis of Business Requirements and Compliance Validation
• Expert in testing WEB based and Client/Server applications, backend testing skills include White Box, Black Box, User Acceptance, Smoke, Sanity, Performance, Stress, Regression, Integration, End to end, Security, Automated Functional Testing(Selenium Framework), Cross browsers and Cross platform Testing.
• Possess good analytical, dynamic troubleshooting skills and have proven ability to work efficiently in both independent and team environments.

TECHNICAL SKILLS:

• UNIX, Windows XP/7/8, Sun Solaris, MS-Dos, LINUX
• C, C++, Java, VB, VC++, COBOL, JCL, CICS
• JDBC, EJB, JSP, DHTML, ASP, ASP.NET, MQ Series, SOAP UI, Ready API
• Shell Scripting, VB script, Java Script, CGI, PERL and HTML, JSON
• Web logic, J2EE, Java Web Server, IBM WebSphere, OAS and IIS
• Oracle 7.x, 8.1.6, MS Access, SQL Server, Sybase, SQL
• Toad for Oracle, SQL Navigator, Query Analyzer
• Validation protocol writing, IQ, OQ, PQ, ERP

PROJECT EXPERIENCES:

Confidential, Raleigh. NC

Data Consultant

Responsibilities:

• UAT, Functional testing, Log and track defects until resolved.
• Identify test data in Test and Production environment for testing purpose
• Run batch jobs and verify error logs
• Collect and maintain policy data for all insured employers in North Carolina
• Review rates, rules, policy forms, classifications and rating plans in an ever-changing environment
• Help Desk ticket resolution and Customer support for technical issues
• Daily Work Queue resolution, FTP file transfers and management
• Evaluation of Fines and Waivers

Environment: Cherwell, Bugzilla, Sharepoint, CDX, Spectrum, Manage Policy, NCCI, SQL Server, Toad

Confidential, Boston

CSV Analyst

Responsibilities:

• Approve system life cycle deliverables and activities to ensure that regulations, protocols, procedures, and methodologies are followed and that appropriate and complete documentation is captured and reported to support infrastructure qualification and system validation activities.
• Data Consolidation efforts - Developing and supporting a consolidated data repository that can be used for internal and external use.
• Act as liaison between change management and Data Team
• Thorough knowledge of GxP and ERES (21 CFR Part 11 and Annex 11) regulations and guideline
• Provide guidance,, and support to IT personnel in their qualification and validation efforts, to ensure compliance.
• Provide quality assurance oversight for system related issues (deviations, incidents, etc.)
• Assist in the development of IT Controls templates (SDLC deliverables, System Assessments, etc.)
• Advise technical personnel and management on regulatory compliance and interpretation and recommend appropriate corrective actions where needed.
• Assist in the rollout of Quality Risk Management practices for IT

Confidential, Raleigh, NC

QA Engineer

Responsibilities:

• Functional, Integration, Regression, Smoke Test, End to End testing of PASView software application
• Experienced with UI and Integration with Client customer systems
• Adapted Agile Methodology using IBM Rational Team Center and Jira as a repository to manage stories
• Thorough knowledge of all phases of application/system scope definition and requirement analysis
• Participate in kick off, iteration planning, document retrospective and effort estimation.
• Use case development Create Test Strategy, Test Scenarios and defect tracking using HP ALM during testing cycles
• Created and Executed automated test cases using Selenium Framework
• Execute and test batch Process using VMWare virtual machines
• Implement data management concepts and practices, analysis and verification of data reconciliation and integrity across multiple complex financial systems.
• Provided and walkthroughs of the application.
• Conduct test case and document reviews with business and development teams
• Verify APS end points and provide support for non-production APS services.
• Use Oracle SQL Developer for validation and to create/manipulate test data.
• Coordinate with other project teams for end to end validations for client facing web based applications.

Environment: SQL server, SQL assistant, Jira, SharePoint, Quality Center, SOA test, Mainframes Rumba, Putty, MDM

Confidential, Raleigh, NC

Teradata QA Engineer

Responsibilities:

• install and configure properties for CIM
• Install Teradata CIM and multiple databases on a Windows operating System
• Identify and push the latest code from stack, from Bamboo
• Used Sharepoint extensively for Project management, document repository and communication
• Customize the application using MAU
• Functional and Regression Testing of the User Interface
• Backend testing by manipulating data in the tables
• Log and track defects in Jira. Participate in daily standup meetings to update test status.

Environment: CIM, SQL server, Teradata Database, Oracle Database, SQL assistant, Apache Tomcat, Bamboo, Jira, SharePoint MAU (Metadata Administration Utility)

Confidential, Durham, NC

QA Engineer

Responsibilities:

• Create test data by Member Registration in the Web Application.
• Identify fulfillment data elements and trigger in PowerMHS
• Identify test data from batch files and perform data analysis and data verification with XML files and compliance Masters
• Verify batch file error report using MOBIUS
• Development of test case coverage for new functionality and existing (regression) coverage.
• Develop test scenarios and conditions to test printed products,
• Create and execute test scripts in Quality Center
• Use Quality center to track Participate in planning sessions, status update meetings and requirement gathering sessions.
• Access healthcare systems and record test cases and defects
• (PowerMHS) - claims, benefits, sales and marketing information through the web portal platform to verify printed data.
• As a part of integration, verified converted member identification numbers on the new platform FACETS.

Environment: MDM, Mobius, Blue Quote, Java, Unix, Oracle, Teradata, Seibel, WebSphere, HP Quality Center 10.00, PowerMHS, PCM, I Series, FACETS

Confidential, Raleigh. NC

BA/QA Analyst

Responsibilities:

• Manage EDGE Audit module in identifying the gaps in the functionality that are not in par with the Business Requirements
• Review vendor documentation, business requirements documentation, test plans, technical design documentation, user stories (use cases) and validate requirements coverage. Analyzed existing Business Requirement documents to include new functionality
• Analyze, interpret and summarize electronic data for quality issues/concerns.
• Verify and update Accounts module for data integrity
• Coordinated meetings with the Audit group to assess solution in EDGE for proper conduction of Audit
• Documented flow charts for ‘AS IS’ and ‘TO BE’ processes using Visio
• Documented list of gaps, enhancements and issues that need to be addressed in the future releases of the application
• Manage and Update documents in sharepoint
• Meeting with prospects, customers and internal stakeholders to organize and refine feature requests, prioritize enhancements
• Lead the testing team in developing scenarios, scripts and executing as necessary
• Experience with creation and maintenance of Test Plan and Requirements Traceability Matrix
• As a part of testing, documented comparison report for FTP monthly reports run for production and testing environments. Participated in production issues analysis and their resolution

Environment: SQL 2005, MS SSRS (SQL Service Reporting Services) MS. Visual source safe, .net, C#, Selenium 2.4.0, TFS(Microsoft Team Foundation Server)

Confidential, Raleigh, NC

Systems Analyst

Responsibilities:

• Performed all testing phases; functional through Production testing and Production support.
• Review requirements, Test Plan, use cases, verify and maintain test script traceability using Sharepoint
• Participate in Test Readiness Reviews and manage document repository in Sharepoint
• Prepare test data for executing test scripts
• Performed role of Subject Matter Expert (SME) with regards to NCAWARE
• Providing third tier support offering issue resolution, analysis, address user’s Business related questions and document (raise tickets) for production defects and enhancements
• Managed and lead the activities during onsite to the users when counties rolled live on NCAWARE
• Conversion of the legacy data using data conversion tool which involves conversion error analysis and correction of data in the interface application.
• Verification of EMI (Electronic messaging interface), testing verifying inbound and outbound messages using MQ Visual Edit.
• Liaise between Users (Clerks, Magistrates Law Enforcement Officers and SBI), Application Director and Developers to resolve business related issues and enhancements

Environment: Rational suit: Test Manager, Clear Quest, Requisite Pro, Functional Tester and Performance Tester, Selenium Webdriver, REST, SOAP UI, XML, MQ Visual Edit, IBM Main Frame, Cobol, DB2, Java, J2EE, Struts framework, Spring, Windows XP.