Product Consultant Resume
Portland, OregoN
SUMMARY:
Highly skilled & passionate Product, Marketing, & Program Management leader with 12+ years’ experience including a background in customer experience, cloud, ecommerce, blockchain, mobile, digital marketing. Adept in launching new products based on data driven business cases, strategic discovery, MVP, competitive analysis, design (UX), agile development, go - to-market, and adoption throughout product lifecycle.
EXPERIENCE:
Confidential, Portland, Oregon
Product Consultant
Responsibilities:
- Manage, prioritize, execute Confidential ’s financial product roadmap consisting of features, epics, stories.
- Launched software MVP that enabled insights into cost center expenditures based on Big Data, models, KPI’s.
- Established agile methodologies, process, coaching amongst multiple teams to drive results.
Confidential, Austin, Texas
Sr. Product Manager
Responsibilities:
- Led 6 cross-functional teams to launch new analytics (PaaS) & financial products resulting in $30 million in cost reduction.
- Managed vehicle profitability financial product leading to increased active global customer usage by 300% month over month. Released mobile vehicle profit selection, part, & purchasing app to customers.
- Introduced new agile methodologies (scrum), roadmap, prioritization, & backlog management resulting in 25% decrease in time to launch.
- Created go-to-market content, business cases, and demos resulting in an increase in customer adoption of +900% for one product within 3 months of release from ~10 customers at launch to +80.
- Managed global finance team’s delivery of GM’s cash flow program as part of a $3 billion bottom line increase initiative.
- Advised GM on the application of blockchain technology including adoption.
Confidential, Austin, Texas
Sr. Product Manager
Responsibilities:
- Managed public cloud based software products & website along with multiple ongoing agile projects (scrum) & teams.
- Evangelized product vision, roadmap, strategy, personas & competitive analysis within HP’s startup division.
- Launched new cloud products focused towards consumers & enterprise: cloud storage, pricing calculator, content search, chat, console (SaaS), billing/metering, partner marketplace, developer community.
- Led project to redesign website by initiating data driven approach resulting in increases: 2,000% visitors, 10% signups, 2% signup conversions, 5% active customers, increased yearly revenue by $6 million.
- Established go-to-market strategies, marketing campaigns, sales enablement, business case, product guides, and pricing model for cloud storage service while increasing revenue by 10% & marketplace revenue 15%.
- Decreased customer drop-off (churn) rate from 85% to 25% through leading ecommerce initiative to simplify customer experience.
Confidential, New York, New York
Product Manager & Digital Marketing Consultant
Responsibilities:
- Established vision, roadmap, requirements, user experience, integration, demos, and product with customers for the company’s SaaS digital marketing product.
- Owned company web site & product while leading a 6-person digital marketing team towards a 45% yearly increase in billable revenue.
- Prioritized backlog, implemented stakeholder feature requests, performed product analysis, created marketing collateral beneficial to the adoption of 25 new retained clients.
- Implemented product features leading to 10% operational cost reduction in developer overhead.
- Provided website & ROI conversion optimization leading to unique visitor increases ranging from 25-1000% with conversions ranging from 2-6%.
Confidential, Austin, Texas
Implementation Engineer - Associate Product Manager
Responsibilities:
- Managed SaaS digital marketing/analytics product throughout product lifecycle for various ecommerce customers ranging from SMB - Enterprise.
- Oversaw multiple concurrent projects as a direct point of contact and led a team of 3-6 members.
- Attained a company goal to close $1 million in new client accounts for SaaS product.
- Created & managed automated analytics data validation product that increased implementation speed by 25% and data accuracy by 50%.
- Reduced implementation overhead by 100,000+ per year & increased revenue by $12,000+ per month from product sales.
Confidential, Austin, Texas
Sales Engineer
Responsibilities:
- Consulted with Fortune 500 companies through demonstrating technical pre-sales support, technical solutions, marketing collateral, sales proposals.
- Exceeded sales quota 4/5 quarters and closed deals ranging from $1,000 - $500,000.