SUMMARY:

• Strategic - Level, Project Management-focused (Agile) knowledge management skills and abilities culled from over 20 (twenty) years of formal education and independent study and experience
• Excellent communication and presentation skills, both written and oral;
• Twelve (12) years of experience in writing empirical research papers;
• Over 7,895 hours of 8570/ Cyber Security Instruction hours
• Process improvement, knowledge and curriculum development experience culled from Fort Eustis, VA and second Master’s degree (MSIS)
• Obtained all 8570 (8570.01m) baseline DoD required Certifications/ Training for most IA/ CS positions such as Information System Security Engineer/ Information System Architect, ISSO, amongst others, in addition to the following roles: Senior Cyber Instructor, Instructional Design Lead, FEMA-Technical Editor, and other Information Security (InfoSec) professional roles
• Over nine (9) years of graduate level education in business planning, operations, analysis, incidence response, disaster recovery, business continuity, enterprise security architecture and design, research, instruction, and advanced IT Project Management (PM) in addition to a myriad and manifold information technology background, leveraging experience in government civil and contractor service in support of the United States Department of Defense (DoD) with information technology, strategic management, and specialized administrative support KSAs through experience and education
• Seeking to work full-time with an innovative and diverse organization(s)/ agency(ies) that proffer the opportunity to become part of the leading team that is dedicated to solving tomorrow’s problems today through leadership, discipline, education, and excellence in all that is done. My passion in life is teaching.

WORK EXPERIENCE:

Cyber Security Analyst/ Instructor/ Developer

Confidential, Linthicum, MD

Responsibilities:

• Served as the Content Manager/ LMS Domain Administrator Lead; duplicated courses, added students, instructors, evaluators, deans/ directors, and curriculum managers to myriad courses
• Created and maintained CDSE courses, which were built, duplicated, and altered for relevancy and accreditation standards/ purposes
• Chosen to, and proudly served on the CDSE’s Education Division’s Board of Accreditation / ACE - was responsible for explaining the transition between Sakai and Moodle as LMSs amongst other Information Technology (IT) functions
• Managed and controlled the Collaborative Learning Environment (CLE) Domain functions and the Affiliates’ Content folder, amongst others; Managed information available to Alumni and Affiliates.
• Managed user properties and permissions to courses, enrollments and information pertinent to a specific affiliate
• Provided guidance, as well as technical support, to instructors and course developers as they developed, maintained, and implemented courses IAW STEPP, CDSE, DSS
• Coordinated with the Registrar’s Office to ensure students records matched the LMS (Sakai) utilized, thereby maintaining the highest level of integrity possible, per U.S. government standards
• Briefed Branch Chiefs (Education and Training) on respective division status, created reports, and performed other duties as assigned

Senior Cyber Instructor/ SME/ Concentration Lead

Confidential, Linthicum, MD

Responsibilities:

• Instructed M.S. Windows PowerShell, Security+, CASP, CEH, amongst other Confidential courses
• Recommended to management new and improved/ efficient processes in which to conduct certification courses; Proffered my expertise in the course development of Net+, Sec+, and CEH revisions
• Received Digital Media Collector (DMC) Certification in December 2017
• Received Confidential Instructor Certification in November 2017

Site Lead/ Cyber Security Instructor/ Writer/ Developer

Confidential, Fort Detrick, MD

Responsibilities:

• Instructed CISSP, CASP, Sec+, Net+, and A+ courses; Provided free tutoring to any student requesting assistance
• Developed and implemented innovative teaching/ instructional techniques in order to provide the most amount of material in the least amount of time to students, ensuring not only comprehension, but most importantly, the ability to apply what is learned/ discussed in the learning environment.
• Accountable for PII of students' information by both PVUE and the U.S. DoD, along with other applicable Federal and state laws.
• Enhanced ability to convey/ communicate complex technical information/ topics in non-technical words in order to enforce not only the concept, but also its flexible and manifold application(s) to a diverse set of real life scenarios, e.g., simple problem-solving skills are subconsciously taught to students, resulting in not only more IT-certified
• Developed and maintained statistics, which were used to test the integrity of baseline exams; Performed analyses on the information culled from the aforementioned exams and other inputs and reported the values/ recommendations/ options of pre-exam and post-exam materials distributed by Confidential to students by Ft. Gordon’s Cyber Center of Excellence (CCOE).
• Responsible for building/ facility maintenance and parking for students, faculty, and guests

Process Improvement Support Specialist

Confidential, Fort Eustis, VA

Responsibilities:

• Responsible for the integration of user experience and maintenance of knowledge management systems for daily knowledge management operations under the Office of the Chief Knowledge Officer.
• Briefed management on Process Improvement Strategies, the Current State of the Centers and schools.
• Lead inaugural performance improvement initiative for increasing the efficiency of new hires which was adopted as an enterprise-wide policy at HQ Confidential for increasing the in-processing of new hire.
• Produced several Information Papers and Executive Summaries on knowledge management, process improvement, agile project management to enhance the team meeting mission demands and requirements.
• Worked with Majors and other military professionals in ensuring that they were in compliance with senior management's objectives and offered recommendations
• Updated the Confidential TKE Portal to reduce redundant, duplicated or incorrect information from the Chief Knowledge Office's KM Portal, HQ Confidential .
• Researched over nine Centers of Excellence (CoEs), along with over ten subordinate schools that currently have a Knowledge Network available to either: 1) IASE Level Ill individuals; 2) Military; or 3) U.S. Federal Contractors.
• Proposed process revisions that resulted in significant cost reductions and increased security enterprise wide
• Prepared a briefing to the data steward/ Colonel on the ROI and of the on-boarding process of new hire civilians; scope of study was strictly on Civilian (CIV) and provided 3 (three) recommendations, each bolstered by three (3) justifications. Study revealed a new, improved process for onboard new hires (CIV), which would save an estimated 1.8 million USD over a forecasted 3-5 year period (six (6) government fiscal years)
• 80% of students attending my tutoring sessions - with an 82% attendance - improved their grades by one full letter grade; 20% of students improved their grades by two (2) full letter grades.
• Interacted with professors on the students' behalves in order to correct, clarify, and provide improved feedback to students based upon the professors' requirements; Privacy Act of 1974 Release Forms obtained from students in order to communicate on their behalves

President and CEO

Confidential, Atlanta, Georgia

Responsibilities:

• Created a Sole Proprietorship; Received an EIN for the start-up business, which remains current
• Created a Business Plan via the knowledge obtained from my MBA studies; Designed 3 (three) Company Web Sites; E- commerce-enabled Web Site; Accounts Receivable/ Accounts Payable; Marketing/ Web crawlers; Logistics Accounts set up for fast, convenient, pick-up and delivery of non-informational products/ services offered by Confidential
• Ensuring Secure Payment Channels were established via CAs and Encryption technologies

Store Manager

Confidential, Roswell, Georgia

Responsibilities:

• Responsible for opening and closing of facility; entrusted with a set of keys
• Employee scheduling; Modifications/ Requests for time-off submitted to owner of store
• Attended monthly staff meetings and tri-monthly employee "get-togethers/ outings"
• Outreach coordinator plans developed for employees to execute when downtime was experienced
• Activated phones as an authorized reseller for AT&T, Sprint, Nextel, and Verizon
• Responsible for Sales Reports at end of the day, batch processing, performed and reported to owner of this small business, which engendered clearly defined goals necessary for growth in an already saturated market

Recruiter

Confidential, Duluth, Georgia

Responsibilities:

• Recruited German nurses to work for hospitals in the United States
• Posted Newspaper Ads in Berlin and Frankfurt Newspapers from Atlanta, Georgia (Home)
• Communicated with applicants (LPNs and RNs) via phone to relay job requirements and documented all calls via voice recorder/ later transcribed
• Presented weekly, written Executive Summaries (ExSums) to superiors along with PowerPoint (PPT) presentations on order to convey improvements in the recruitment process and their efficacy, not just their efficiency - ego, saving money, while increasing recruitment

Technical Editor

Confidential, Atlanta, Georgia

Responsibilities:

• Responsible for coordinating Aramark and Cisco system updates amongst IT agents in the field
• Coordinated re-visits of IT field agents via telephone calls to both clients and field agents
• Audited employees and inventory via department and system logs in order to ensure consistency, validity, and completeness
• Provided anonymous feedback to supervisor and to Project Manager (PM)
• Provided trouble shooting and technical help to clients on Help Desk
• Successfully taught 20+ German Students English as a second language utilizing my newly acquired German Language Skills under the auspices of Confidential 's Foreign Exchange Program
• Instructed in both English and German - Overall, 90% of students graduated

Technical Support Representative

Confidential, Atlanta, GA

Responsibilities:

• Became highly proficient in the Software Development Life Cycle (SDLC)
• Stored Software in accordance with security and university SDC policies
• Verified via two-factor authentication all recipients of Emory Software Orders via Emory ID and PIN
• Documented all Software in and out - Inventory Control/ Asset Management
• Attended bi-weekly meetings in order to ensure that policies were followed and that updates to policies and proximal software suites/ packages were transferred to all members of the team in a timely manner