Operations Manager Resume
Largo, FloridA
SUMMARY:
A self - motivated and goal-oriented production manager with 10+ years’ experience in production manufacturing, inventory management, packaging, purchasing, project management, cost management, scope management, schedule management, lean manufacturing & e-commerce. Demonstrates exceptional time management, multi-tasking and problem-solving capabilities. Interacts with multiple levels across and outside of an organization in all aspects in the production process. Continually seeks to expand skills set and overcome challenges as a key contributor towards the long-term success of a company.
COMPUTER SKILLS:
Windows 10, Mac OSX, Citrix, Adobe Photoshop CC, Illustrator CC, InDesign CC, Microsoft Office, Microsoft Project 2016, Crystal Reports 12, OmniGraffle, Dynastrip, Esko’s Nexus & Cape Pack, Freeflow Web Services, Screenflow Video Editing
EXPERIENCE:
Confidential, Largo, Florida
Operations Manager
Responsibilities:
- Managing daily production and interfacing with sales team to bring in new product lines for division.
- Interfaced with designers at sister sites to develop customer concepts or existing die lines required for incoming orders.
- Controlled material and die purchasing for all incoming orders.
- Implemented lean practices in all production areas and Safety improvement practices with all production staff.
- Project Lead preparing and managing the Project & Scheduling Plans and all Procurement. Tracking project timelines, deliverables & budgets to successfully bring on board the business unit from startup to $2.5M in yearly revenue.
- Traveled with Salesforce to make presentations and review upcoming projects with new and existing customers providing design collaboration and customer solutions to new product lines.
- Created custom production reports to integrate into our MIS system reporting daily production to Customer Service and Sales resulting in Realtime production updates.
- Provided direct supervision and support to staff members on customer interaction, problem solving, and creating inter-department efficiencies.
- Established the departments estimating system and streamlined the carton inventory by implementing a system to determine the proper cartons required for the orders resulting in a 30% reduction in carton inventory and also quicker packing times in production.
Confidential, Largo, Florida
E-Commerce Administrator
Responsibilities:
- Project Lead for company’s web-to-print system (Xerox Web Services)/Pageflex as well as customer-specific integrated sites for digital content and warehousing fulfillment.
- Created custom automated reporting with Crystal Reports that interfaced with web-to-print system.
- Identified, troubleshot, and resolved online ordering and system-specific issues.
- Managed Project development for middleware software to link web-to-print system to MIS systems and external warehousing.
- Produced online video content for training customer staff related to e-commerce system.
- Collaborating with internal and external stakeholders to gather project requirements.
- Developed new web-based portal that automated order processing and Inventory releases for customers resulting in improved lead times.
- Created Customized Branded sites for many hospital networks and commercial vendors giving the customers their brand look that was integrated into their internal systems.
- Spearheaded a project providing Inventory releases from the Web based system. Providing the customer with Realtime inventory levels and status updates on releases.
- Managed multiple projects across all phases of development.
Confidential, Largo, Florida
Manufacturing Manager
Responsibilities:
- Managed the Digital production department of four employees.
- Created seamless integration from web-to-print platform to digital printers to automate the printing process.
- Researched acquisition of new capital equipment purchases to expand department in the packaging market.
- Created automated workflows which increased production times by 40%.
- Integrating variable print into our digital printers to accommodate customer excel uploads. Resulting in custom digital printed material.
- Supported project development with adding miniature ECL inserts to integrate on packaging labels. Providing a custom niche service to our customer base.
Confidential, Largo, Florida
Manufacturing Manager
Responsibilities:
- Project Lead and Department Manager overseeing the acquisition of new Plastic Card division transferring into the facility resulting in $4.3M in sales annually.
- Managed a production and sales department of 20 employees and sales department of four telemarketers.
- Researched the purchase of new automated equipment for the division eliminating many temporary workers and increased production times by 40%.
- Spearheaded the project for a new card personalization area to eliminate excessive outsourcing costs and increase turn times resulting in improved margins.
- Worked on capital investments to expand product lines and sales resulting in an increase of 500K additional Sales based on customer needs.
- Facilitated an Employee training program with creating SOP and QC Standard practices for each of the department’s positions.
- Developed custom reports on Daily production, raw materials used, and current inventory levels. Resulting in improved visibility for Customer Service and Purchasing departments. Allowing better communication updates to customers.
- Improved operations by developing and implementing best practices strategies.
- Project Lead on a 15-person Kaizen improvement team to streamline company’s order process workflow which resulted in 25% reduction in time to enter in an order and eliminating repetitive processes.