SUMMARY:

• Extensive experience working as the voice of the customer in diverse from Agile Product Owner or Product Rep roles to actual Product Management with Marketing and P&L responsibilities.
• Used result visioning and tradeoffs, team - building and driving completion efforts on ‘greenfield’ to stalled/struggling programs.
• Used DevOps, Confidential & CI/CD processes and automation to deploy in periodic and continuous environments.

TECHNICAL SKILLS:

• Azure Fabric Management Team for 18 months managing OS and Fabric updates
• Oracle Cloud Infrastructure product multiple rollouts
• AWS Go/Lambda, AWS + Open Stack hybrid
• Office power user, Dynamics CRM, SQL Server, SSRS, TFS,, Power Shell (scripting), C# & F#, (Read/Audit)
• Ubuntu, Python, C, Java (Read/Audit), OpenStack/Docker, ROS, MySQL, Neo4jStructure/dynamics/implications of change initiatives, systems design/architecture, vendor proposal impacts. Own and use Vensim, ExtendSim modeling software
• Functional requirements / ETL for Oracle EBS ASCP, SAP r4 APO + Sales Forecasting conference room pilot
• Process modeling/design/impact mitigation: Forecasting, Sales/Ops Planning, Build/Service Inventory Forecast/Mgmt

PROFESSIONAL EXPERIENCE:

Confidential

Delivery and Management Platform Product Owner

Responsibilities:

• Takeover pre- Confidential and beta product definition and feature development for Confidential and Confidential.
• Drive customer adoption, interface with Oracle, ISV’s to build catalog, convert consumer to enterprise features sets and build new feature waves.
• AuthO, Docker, ChargeBee, Stripe, Cloud-Native/Cloud Agnostic Microservices Architecture on OCI, Azure, AWS. (Jira)

Confidential

CRM Greenfield Implementation Agile Product Owner / Agile Coach

Responsibilities:

• Takeover major (20+ dev/test) systems implementation as onshore Scrum Master-Product owner rep.
• Make up missed design sprint, bring offshore team into continuous deployment cadence, build solution architecture & design, create both portfolio and sprint backlogs, instantiate in VSO, align Spaces/Epics/Features with Sprint cadence. (TFS)

Confidential

Data and Services Agile Product Owner

Responsibilities:

• Take over section of Master Data Services on monthly release cadence, Product Owner for API maintenance and refactor, development of Master Data Browsing and editing tools, audit dependent systems, 6 month backlog (Jira)

Confidential

Implementation Enterprise PM / Agile Coach

Responsibilities:

• Take over $1.9M MS CRM program-(3 PM’s in 5 months/60% of budget spent, 35% complete)
• Implement TFS-based Agile/KanBan, prioritize backlog into epics, deliver 140% features on budget/on time (TFS/Azure DevOps) (TFS)

Confidential

Sr. Technical Program Manager

Responsibilities:

• Plan and manage world-wide OS and subordinate system software deployments for public and national Azure clouds.
• Work with Dev groups to prioritize and execute investigation and mitigation of blocked deployments, work with Confidential RCA call groups to handle customer outages, plan and manage non-automated/edge-case deployment scenarios.
• Manage certification planning, execution, verification and reporting for public and national clouds.

Confidential

Agile Product Owner

Responsibilities:

• Product Owner for private Cloud. Audit backlog, align requirements from two development organizations to clarify requirements.
• Discover status from dev teams, report status, drive steering meetings/agendas, ID/manage risks.

Confidential

PM & Agile Coach

Responsibilities:

• Program Management/Scrum Master support for 6 projects. Customized/rolled out Agile Processes to IP Development team, set up Training Program.
• PM’ed identification/conversion of existing Product Group Architecture deliverables for consulting programs for Datacenter Capacity Acceleration and Datacenter Architecture programs.

Confidential

Application Insights Technical Program Manager & Agile Coach

Responsibilities:

• PM for App Insights feature of VSO, part of SD PM team that built processes and reports or incident management in online service, analyze, fix & map historical/current data collection to processes, automate status reporting

Confidential

IT & Operations Process Enterprise Program Manager & Agile Coach

Responsibilities:

• Cross-Functional Integration greenfield project requiring end-to-end analysis and plan development for upgrade and instantiation of new employee class on HR, timekeeping, Payroll, multiple security/badging/DC workstation operations and control systems.
• Created cross-functional plan with integration / functional tests. Created new processes in all subordinate functions, design/execute functional/UAT phases.
• Deployed on time without rollback.

Confidential

Royalties Processing Technical Program Manager & Agile Coach

Responsibilities:

• Implement Agile processes/reporting and improve sprint task estimation/completion accuracy from ~40% to above 80% for Confidential processing system with inputs from over twenty different MS systems, upgrade SQL Server-based stored-procedure application.
• Plan tests, trial data migration and upgrade of the system for off-hours downtime.

Confidential

Accountable Delivery Manager & Agile Coach

Responsibilities:

• Re-implement Agile processes, re-architect and train personnel on Agile development, create new backlog, create teams to execute sprints, create continuous build environment for commercial patient care/provider services website.

Confidential

Sr. Program Manager

Responsibilities:

• Create new solution architecture for product flow-through tracking by SKU to tie in to corporate financials with tie to market-reported numbers.
• Reviewed schema/mapping, created validation query set, per-product views found major data consistency problems.
• Remediated with cloned additional universe and automated data scrubbing.

Confidential

Delivery Manager / Agile Coach

Responsibilities:

• Develop team and infrastructure to port desktop applications to Azure Cloud. Build Product backlog with stakeholders, pass to full-time product owner.
• Build teams from scratch to two dev and one QA, build continuous integration infrastructure for team and deploy.
• Move team and product to continuous cloud deployment at Confidential .