SUMMARY:

• 8 years of experience as a Sr.Scrum Master, Business Analyst and Product Owner (PO) with demonstrated ability to work with and coach cross - functional and high-performing teams in the industry.
• Worked in Agile Environment and skilled with excellent understanding of Scrum processes, artifacts and Scrum roles.
• Successfully coached and mentored teams to transition from traditional Software Development Life Cycle (SDLC) methods such as Waterfall, to Agile strategies like SCRUM and SAFe, for number of SAP Hybris E-commerce projects including both B2B and B2C.
• Experienced in Agile Methodology and in conducting Scrum activities including Daily stand up, Iteration planning, Iteration reviews (Demo), Iteration retrospectives and effective backlog grooming/refinement.
• Coached development teams to maintain continuous flow of work and adhere to Scrum principles by embracing continuous improvement with collaboration.
• Proven ability in helping teams to gather quantitative metrics such as Story board, Action board, Team Backlogs, Burnup and Burndown charts along with Cumulative Flow Diagram.
• Responsible for gathering data for the program board to help communicate the Program Increment plan to the teams.
• Utilized vertical Slicing techniques to split the requirements of User Stories to adhere to the criteria.
• Established ability at assisting team in adoption of Scrum values and principles, removing impediments and roadblocks in achieving team goals.
• Used backlog refinement meeting to coach team to write concise user stories. Worked with the Product Owner (PO) in prioritizing and managing the Team Backlog.
• Conducted Sprint Review meetings to ensure that the acceptance criteria have been met according to the requirements of the PO and stakeholders.
• Ensured that the Demo consisted of working software.
• Conducted Sprint Retrospective sessions to inspect the utilized Sprint techniques and reflect on positive changes needed to increase the team productivity. Used the 5 Whys and Fishbone diagram to detect the root cause of the highest occurring issue and included that as the action item in the next Iteration.
• Extensive experience in working with Agile teams with cross-functional skillsets to ensure timely delivery of organizational milestones.
• Coordination of business requirements by ensuring a transparent and smooth flow of communication between development team, stakeholders and senior management.
• Effective Agile servant leader with excellent analytical, team building, problem solving and communication skills, detail-oriented and self-motivated team player.
• Proficient in working on OOB features of Hybris 6.X
• Accessing and making updates to wCMS, Backoffice, HAC & PCM/PIM tools Creating and running the Impex as per the data needs. Synching the content between the versions Product & Price modeling Banners & Promotions logic Cart & Checkout validations Address validation APIs Payment (auth & Capture call) integrations Hands on experience on new features like Smart Edit & Preview Making updates to the Properties file Running the Solr Indexer for the updates Analyzing SonarQube report for coding standards Responsive features for devices
• Identifying and tracking 3rd party integrations between Hybris and SAP PO/ECC, MuleSoft, API dependencies, payment gateways.
• Debugging the issues by checking the request & response logs in Splunk, Putty & Mule.
• Very well understanding the dependencies between the Hybris & front-end code
• Hands on experience on software development tools (Eclipse, Intellij, Git,Jenkins Ant, Maven)

TECHNICAL SKILLS:

Tech Tools: JIRA, DevOps, SAP Hybris, Mulesoft, SAP ECC, Salesforce

Reporting Tools: MS Office Suite, Microsoft Teams, Confluence

Languages: Java, SQL

Databases: MySQL, Oracle DB

Business Skills: Project Scheduling, Project Planning, Change Management, Project Budgeting, Impact Analysis

PROFESSIONAL EXPERIENCE:

Confidential

Agile Scrum Master | Sr.Business Analyst

Responsibilities:

• Facilitating Scrum activities such as planning, reviews, retrospectives and daily stand up meetings, backlog refinement/grooming.
• Coached teams to adopt Agile methodologies and adhere to Agile principles and values.
• Coached team in effective story sizing and task estimation.
• Assisted Product Owner in Backlog creation, prioritization and grooming.
• Facilitated iteration demos to ensure continuous integration at regular intervals.
• Removed barriers and roadblocks by finding the right personnel (SMEs) to assist the team.
• Effectively communicated team velocity and team progress to interdependent teams and other management.
• Worked with PO and team to establish minimum viable product for delivery.
• Assisted with communication between team members and between teams to improve transparency and collaboration.
• Provided support to Agile team by identifying possible risks and facilitating problem-solving.
• Coordinated with other Scrum masters to synchronize cross team dependencies.
• Facilitated retrospectives to help team reflect on processes that required improvement.
• Facilitated presentation of completed deliverables for approval of PO.

Confidential

Scrum Master | Sr.Business Analyst

Responsibilities:

• Coached teams in transitioning to Agile framework and methodologies by adhering to Agile practices and values.
• Facilitated collaboration across Agile teams to maximize performance and ensure continuous improvement.
• Coached team to prepare for Agile events including demos with PO and stakeholders through continuous integration and refactoring.
• Helped teams in achieving commitments through concise story creation and task sizing.
• Assisted PO with maintaining and grooming of Product backlog.
• Identified potential risks to the project and facilitated effective problem-solving.
• Removed impediments and barriers for the team by identifying and resolving problems.
• Tracked completion of PI milestones and addressed/mitigated risks to the project.
• Assisted team in preparing for Scrum Events and System Demo.
• Participated in Scrum of Scrums with other Scrum Masters and Release Train Engineer to gain insights into team progress and possible risks/barriers.
• Maintained burnup and velocity charts to help Agile team monitor their progress and make the required efforts for on time releases.

Confidential

Scrum Master | Sr.Business Analyst

Responsibilities:

• Conducted Scrum activities by maintaining timeboxes and removing impediments and roadblocks for team.
• Effectively managed delivery of integrated product according to organizational timelines.
• Assisted team in finding expert personnel (SMEs) as required.
• Conducted retrospectives to help team analyze improvements required in future iterations.
• Helped team prepare for Scrum events and conducted integrated demos at frequent intervals.
• Tracking of metrics like team velocity and effective explanation of burnup charts.
• Kept stakeholders updated of team progress through transparency and clear information.
• Coordinated with other Scrum Masters to work out interdependencies between Agile teams.
• Participated in Scrum of scrums to gain understanding about team progress and possible risks/barriers that need to be addressed.

Confidential

Scrum Master | Business Analyst

Responsibilities:

• Used document analysis, user case scenarios and surveys to understand the business requirements and used the organizational templates to develop them.
• Prepared requirement artifacts such as Business Requirements Document (BRD) and Functional Requirement Document (FRD).
• Created test strategy document in accordance to business requirements document.
• Facilitated User Acceptance Testing and assisted in testing and enhancing quality procedures like Regression testing.
• Planned, executed and reported quality assurance testing efforts.
• Maintained the Requirement Traceability Matrix related document.
• Identified gaps in different processes and implemented process improvement initiatives across the business model.
• Participated and organized requirement gathering sessions with the stakeholders to elicit and analyze requirements.
• Created use cases specifications, use case diagrams, swim lane diagrams to define the workflow and segregate high-level and low-level requirements using MS Visio.
• Wrote Defect Report, Test Plan and Test Execution Report
• Responsible for the full HIPAA compliance lifecycle from gap analysis, mapping, implementation and testing for processing of Medicaid Claims.
• Create UAT Plan and UAT cases covering different business, functional and non-functional test scenarios and creation of expected test results