SUMMARY:

• Certified Scrum mater with overall 11 years of professional experience as Scrum Master, Business Analyst/Project Management for Application Integrations, Applications Development, Business Process Re - engineering projects in Retail, Vendor Management, Logistics and Supply Chain Management field. Have strong background in Stakeholder Management, Complete SDLC, Multiple Teams Coordination, Change Management, System Development & Testing.
• Experience in communicating with Stakeholders including Project Sponsors and Business Owners; quick decision making, complex problem-solution analysis involving Cost Benefit, Risk Assessments, Budgeting, SWOT Analysis, Gap Identification and Impact Analysis.
• Expert at driving the adoption and enforcement of Scrum processes, removing impediments and fostering self-management. Capable of bringing awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Experience in facilitating SCRUM ceremonies like product backlog grooming sessions, Sprint planning, daily stand-up, sprint review, and sprint retrospective; Facilitated Product owner on project planning
• Expert in full lifecycle development of Web/ERP applications from initial conception through implementation including requirements gathering, design, development, testing, implementation and maintenance.
• Sound Project Management expertise following SDLC (Agile / Waterfall) methodologies, On-site/Off-shore delivery model - budgeting, time management, resource management and resource estimations.
• Controlling scope, eliciting, translating & confirming by understanding client requirements and specialized in validating current and future state by documenting use cases, creating UML diagrams, activity and workflow diagrams, flowcharts, etc.
• Planned and managed multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent Collaborative experience, organized and facilitated Joint Application Development (JAD) sessions & workshops for requirement gathering with project stakeholders.
• Experience in craft of testing (Test Plans, Test Strategies & Test Cases) and managing Functional testing & defect triaging.
• Thorough knowledge of tools / products to support ITIL processes like: IT Service Management, Service Catalog Management, Request Fulfillment, Event/ Incident / Problem Management.
• Excellent analytical and problem-solving skills, with ability to operate both tactically and strategically thus maximizing the ROI.
• Managing Requirement Traceability Matrix (RTM), creating Work Breakdown Structure (WBS), Project proposal and Statement of work (SOW).
• Hands on experience in creating UI Prototypes, Wireframes & Storyboards.
• Research and evaluate technology solutions, present recommendations for improved system operations.
• Expertise in designing and developing web applications in Java/J2ee and Oracle. Worked on end-to- end application building and enhancements project.
• Strong knowledge of SQL queries for data analysis and testing.
• Excellent knowledge in Data Governance: Data Profiling, Data Analysis, Data gap analysis, Data Cleansing and Data Verification
• Knowledge in ETL (Extract, Trans form and Load) of data into a dataware house/date mart and Business Intelligence (BI) tools.

TECHNICAL SKILLS:

Programming Languages: Java, J2EE, SQL, PL/SQL, .Net

Web Technologies: XML, CSS, JavaScript, AJAX, HTML5

Web Frameworks: Struts, JSF, Spring, Spring Boot, Web Services

Application/Web Servers: Jakarta Tomcat, JBoss, WebLogic 9.2, WebSphere

Source Control Tools: VSS, CVS, GIT, SVN

Tools: JIRA, Service Now, Rational Requisite Pro, HP Service

Support Central, Team Foundation Server (TFS), Share Point

Database: Oracle, MS Access, Postgres SQL, SQL Server (SSMS)

Office: Word, Excel, Outlook, Power Point, Visio.

SDLC: Traditional- Waterfall, SCRUM, Extreme Programming (XP),Kanban, SAFe

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, Arkansas

Product Owner/Scrum Master

Responsibilities:

• Gather business requirements, write BRD’s, functional specifications, user flows, system flows, technical specifications including API specification.
• Worked in an Agile Development process on daily basis with the product management and engineering teams to make strategic and tactical decisions about product functionality and balancing appropriate tradeoffs business goals, user goals, scalability /maintainability, time-to-market and process efficiency.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Proficient in writing and prioritizing User Stories using INVEST in Product Backlog along with the Business Owner as per business and Technical needs using prioritizing techniques like business value based and technical value based.
• Facilitated breaking down EPICs into User stories and estimation of User Stories using estimation techniques like Planning Poker in Backlog grooming sessions.
• Used JIRA for issue tracking, User Story management and requirement traceability and created, managed, tracked and analyzed sprint Burn Down Chart and Product Burn Down chart to estimate sprint velocity, Development team’s capacity and release planning respectively.
• Analyze, document and represent product requirements to the development team.
• Involved in data cleanup to ensure accurate data to downstream systems like logistics, pricing for various international markets.
• Experienced in collecting, organizing, evaluating business data and defining business rules on attributes to obtain optimized and standard data.
• Coordinating with business and engineering team for storing and deleting data.
• Ensuring database content are matching with the business needs.
• Involved in designing 3P (3rd party marketplace offers users an interface to the supplier’s product catalogues and may additionally support payment, logistics, or ordering ) to launch in Mexico.
• Responsible for management of project timelines and scope.
• Maintaining long term feature roadmap, attending planning meetings and ensuring roadmaps items feed into upcoming releases.
• Derive solutions discussions by working with architects, development teams and project managers.
• Gathering input from variety of internal stakeholders, external resources and identifying market trends.
• Managing Business expectations, facilitating communications and contributing to business satisfaction during and after implementation.
• Strong experience in conducting user acceptance testing (UAT) and documentation of test cases.

Environment: JIRA 5.0, DB2, Confluence, java, Supplier Center, Seller Center, MS outlook 2013, MS office Suite 2016 (Excel, Word, Power point).

Confidential, Schenectady, New York

General Electric - Power

Responsibilities:

• Analyze existing (AS IS) process of Freight management, reporting material, tracking of the equipment and packaging. Identified gaps and developed (TO BE) Processes, Procedures, Standards for effective functioning of Service Operation.
• Build and maintain product roadmap and drive planning efforts with the team to determine features and targeting timing of delivery.
• Involved in designing HLP (High level plan) for planning and shipping material.
• Ensure data integrity by conducting periodic reviews and audits of the PO’s and supply chain systems.
• Collaborated with users to analyze current processes, then partnered with developers to design and implement new features that increased efficiencies within the supply chain group.
• Work with product managers to ensure the product vision is understood and translate to product backlog in the format of user stories and acceptance criteria.
• Involved in designing and integrating projects, reconciliation process and material tracking reports.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking tasks that increased customer satisfaction.
• Collaborated closely with stakeholders on backlog grooming to keep product backlog relevant and prioritized.
• Effectively tracked teams progress including burn down chart, velocity and release forecasting.
• Responsible to remove impediments, as this project is dependent on other teams, hence requiring constant effective communication to team.
• Maintained SCRUM Task Board and did issue tracking using TFS.
• Experience in conducting JAD sessions for requirements gathering, analysis and design.
• Organize weekly Project Status and Task Review meetings.
• Act as the liaison to the Business and developers to answer functional questions and ensure the approach meets Product requirements.
• Performing business impact analysis of proposed projects processes and gap analysis for new functional requirements, as well as prioritizing them based on actual business. Flagging up potential problems at an early stage.
• Guide and work closely with QA team members in creating Test Plans, Test Cases, Test Data, review, system testing, UAT.
• Facilitated Risk Identification sessions. Documented the identified risks and facilitated the conversations to plan the mitigation strategy.
• Documented monthly status reports for risks, issues, and dependencies to assist the project team in efficient tracking and monitoring of open issues of the project.
• For User Acceptance Testing (UAT) created ad hoc BI reports using Tableau.
• Created and routed Requirement Change Notices (RCNs) and Change Control (CR) for review and approval.
• Played a key role in solving performance issues and bug fixes.
• Assisted in implementing Scaled Agile framework (SAFe) in our project and continued facilitating quarterly program event across the project.

Environment: SCRUM Methodology, Team Foundation Server (TFS), Spring Boot, Polymer JS, MS Visio 2013, UML,GIT, Pivotal Cloud Foundry(PCF), Oracle 10g, Tableau 9.0,Talend, MS outlook 2013, MS office Suite 2016 (Excel, Word, Power point),SQL Server (SSMS), Share Point.

Confidential

Technical Business Analyst / Project Management

Responsibilities:

• Prepare and presented project management documents (project plan, executive summaries, action items, change management logs, etc.) as needed.
• Gathered requirements from owners through Requirement Gathering Techniques, documented project closing checklist.
• Designed and coded modules like adding of supplier, editing of supplier and published supplier data to different GE Legacy and OU (operating units) with Java Spring framework.
• Defined business rules to publish supplier data to ERP systems.
• Involved in coding and implementation of business requirements and prepared technical documents based on the requirements.
• Collected business requirements to set rules for proper data transfer from Data Source to Data Target in Data Mapping and Management Business Intelligence Reports.
• Tracked and reported on the status of the project week-on-week basis.
• Coordinated between the teams and management through effective communication plan.
• Prioritized deliverables, identified gaps, tracked defects, and defined software requirements for testing and development.
• Documented monthly status reports for risks, issues, and dependencies to assist the project team in efficient tracking and monitoring of open issues of the project.
• Created and routed Requirement Change Notices (RCNs) and Change Control (CR) for review and approval.
• Handling change management during final testing and implementation, and coordinating on site implementation support
• As Project lead formulated the training program for new employees.
• Determine the metrics to judge the quality measures and performance levels.
• Draft change management strategies to help the team adjust to the dynamics of IT projects.
• Responsible for all the Defects & Enhancement Requests from the time it’s created until it went to production.
• Performed ad-hoc testing in the web application and discovered defects which were important for the project to move in next phase.
• Analyzed, prioritize and documented risks.
• Identified Actors, Activities, Artifacts and Workflows and developed use case diagrams using MS Visio and Rational Rose.
• Created Test Scenarios, Test Requirements for QA team and performed UAT, based on the Use Cases and Business Rules document.

Environment: JSF-Spring, PL/SQL, AJAX, JavaScript, CSS, Eclipse, Win CVS, TOAD, Eclipse, Support Central workflows, Windows XP, MS Visio 2010, Informatica, JBoss, Agile methodology.

Confidential

Project Lead

Responsibilities:

• Involved in coding and implementation of business requirements and prepared technical documents based on the requirements.
• Involved in Designing and developing of workflows using Concordia (Workflow Manager) and JSF that are commonly used across the applications.
• Designed and developed UI screens with JSF to provide interactive screens to display data for Provider module.
• Developed and implemented client side and server-side validations.
• Developed the business layer logic and implemented EJBs Session beans.
• Implemented Java and J2EE Design patterns like Business Delegate, Data Transfer Object (DTO), Data Access Object and Service Locator.
• Used ANT automated build scripts to compile and package the application and implemented Log4j for the project.
• Worked on bug fixing and enhancements on change requests
• Checking the Quality standards of various aspects of the project in accordance with the company Quality guidelines.
• Experience in Coordination of Emergency Releases.
• Coordinated with Configuration Management group to get track of latest versions of Config Items.
• Participated in Review Committee Approval meetings, to get approval for Go-Live.
• Provide support to associates during the management of complex events and outages.
• Created all necessary documentation and worked with leads and management to get approval from the Review Committee for final project implementation.
• Coordinated with various team members to identify pre and post implementation tasks.
• Lead task list review meetings with all necessary project team members.

Environment: JSF, PL/SQL, AJAX, JavaScript, CSS, WebLogic 9.2, VSS, TOAD, Windows XP, Concordia (Workflow manager), Web Services, VSS.

Confidential

Developer

Responsibilities:

• Involved in complete Software development lifecycle like Analysis, Design, Coding and Implementation.
• Designed workflows for flow of activities between the departments in State bank of India
• Developed DDL and DML statement in PL/SQL and designed the schema using the Principles of normalization.
• Followed high level architecture in this project like MVC (Model-View-Controller) architectural design pattern. Model means data, View means presentation layer and Controller works on data and representation. With this we achieved Increase object reusability, achieve design flexibility.
• Effective communication with the client on issues and status information on concerning project development activities.
• Developed the UI Screens using JSP, JavaScript and HTML and did the client side validation with the JavaScript.
• Involved in developing of ActionServlets which controller of MVC architecture. This controller processes the data which is received from JSP and again redirect to corresponding JSP.
• Interacted with external services to get the user information making web service SOAP calls.
• Used CVS for version Control.
• Bug-Fixing and in corporate the new changes for the modules
• Responding promptly and professionally to bug reports.
• Ensure the smooth running of our production batch jobs and backup operations
• Developed Ant scripts for multiple build scenarios. Successfully delivered the bug free code with in the time lines of the project.
• Checking the Quality standards of various aspects of the project in accordance with the company Quality guidelines.
• Prepared Unit and System Test cases and executed them.

Environment: Struts, PL/SQL, JAXB, HTML, XML and JavaScript, CSS, WebLogic 9.2, VSS, Windows XP, Concordia (Workflow manager), Web Services, CVS.