SUMMARY:

• 4 years of diverse progressive experience as Analysis, Design and Development with strong domain knowledge in Financial, Healthcare, Pharmaceutical and Insurance Services.
• Worked on Use case PEGA business process to identify gaps
• Certified Senior System Architect with experience in Pega Rules Process Commander.
• Experience in designing/developing applications in PRPC v6.2& v7.X.
• Understanding of business rules across ‘Global Claims’ platform and utilization of agile PEGA PRPC, SCRUM methodology via DCO (Direct capture of Objectives) sessions.
• Working on Pega, Tableau, QlikView which connects to multiple data sources (via MS SQL Server, Oracle and MS Access)
• Good knowledge on Pega Smart Investigate Framework.
• Results - driven experience in Web based Project, Software Product Development and Implementation in the Healthcare, Asset Management, Risk Management, Life Sciences and Pharmaceutical Domain.
• Well versed in creating Business Rule Engine, Business Process Management documents for Pega Rules Process Commander (PRPC).
• Experienced in developing Work Flow and Rule based Business Process Management using tools like Pega Rules Process Commander (PRPC).
• Ability to acquire an understanding of the PEGA Rules Process Commander (PRPC) product and relevant industry frameworks. Specifically, their main features, benefits and limitations
• Proficient in developing Business Requirements Document, Process Model, Workflow, Functional Specification Document, Developing Use Cases, Test Plan Document and Functional Test Cases
• Good exposure to the complete life cycle of Business Intelligence Projects such as requirement analysis, High- & Low-Level design, development of reports/dashboards using QlikView, Tableau Testing, User Acceptance Testing, Go-Live, Support.
• Proficiency in Pega implementation cycle, which includes modeling of Business process, PRPC tool installation, development, testing and deployment.
• Excellent PRPC skills in implementing User Interface, developing Flows, using Activities, Integrating PRPC with Third party systems, developing reports, scheduling Agents and Listeners and very good debugging skills.
• Adept at analysis and requirements gathering, understanding the architecture, scope and functionality in web-based Applications.
• hands-on technical governance on all aspects of production support.
• Responsibilities include design business process, partnering on configuration, customization, user provisioning, data migration, and report/dashboard design
• Functioned as the Onsite/Offshore coordinator for a team.
• Attention to detail & ability to work in a pressurized time sensitive environment.
• Experience in complete Project Life Cycle including documentation, analysis, development and testing
• Knowledge of Industry Best practices in both Business Management and Technology Domain

TECHNICAL SKILLS:

BPM Tool: PEGA PRPC 7.1,6.1,6.2,6.3

Languages: Java, PL/SQL

Distributed Technologies: RMI, EJB, Web Services

Internet Applications: JSP, JDK, SOAP

Frameworks: PEGA CPM Framework, Smart Dispute

Web/Application Servers: WebLogic, Tomcat

Scripting Languages: HTML, XML, JavaScript, CSS

Database Apps: Oracle, DB2, MS-Access

Operating Systems: Windows, Linux, Unix

Version Control Tools: CVS, IBM Clear Case

IDE: Eclipse

Other Platforms and tools: WebLogic, Ant, Maven, Log4j, Junit

PROFESSIONAL EXPERIENCE:

Confidential, Virginia

PRPC System Architect

Responsibilities:

• Worked closely with stakeholders to translate the functional requirements into PEGA business processes
• Worked on Pega PRPC tools administration- helped system admin in sorting out few installation issues.
• Worked on Documents existing process in technical model format using Pega DCO in order to evaluate and define new IT solutions and implementation processes.
• Created project sizing documents and high-level estimates using the PEGA sizing tool
• Helped Dev teams to design the various out of the box rules like decision tables, declare expressions etc. wherever it is necessary for a faster and efficient PEGA implementation.
• Responsible for designing high level Class Structure, Workflows and Rule sets in Pega PRPC.
• Wrote, reviewed and approved qualification and validation protocols and reports as well as execute protocols. Resolve protocol discrepancies and deviations.
• Implemented workflow for executed protocols and prepared final reports for IQ, OQ and/or PQ of equipment’s such as Incubators, Centrifuges, Freezers, Autoclaves, Vessels etc.
• Worked on excel Spread sheet Generation and Summary Report Writing for PQ studies. Reviewed and modified Standard Operating Procedures (SOPs)
• Generated test procedures to validate new or previously non-validated equipment/processes
• Active participation to conduct Risk Assessments, Reference Data Systems (Source Media’s Asset Securitization). Conducted Annual Performance Qualification for the Protocols that were previously executed.
• Generated Data calculation reports on Excel spread sheet for the Run’s performed for Performance Qualification of Autoclaves and Isolators. Worked on Qualification review on the protocols

Environment: Windows, Pega PRPC 7.1, MS Word, MS Visio, MS Excel, SOP, Source Media, HTML, XML, SQl, Oracle

Confidential, Secaucus, NJ

PRPC System Architect

Responsibilities:

• Involved in analysis for Pega Smart Investigate Frame work for payments, Treasury and Securities for customers
• Learned the system, delivered and mentored client’s team members and partnered the Pega systems Smart BPM & PEGA Scrum Methodology.
• Designed and developed Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Flow actions, Decision Rules, UI properties, Rule sets and versions.
• Created Operators, Workgroups, Workbaskets, Data tables, skills.
• Designed and developed Declare-Index and Declare pages for environmental properties.
• Involved in the elaboration phase with the Confidential Informatics team and captured the requirements using the DCO.User Interface to create mockup of the requirement.
• Created application profile, application accelerator and document with DCO
• Created Classes and Class groups and also migrated rules between different systems.
• Applied Agile Methodologies for the project and used practices such as Program Backlogs, Iteration Backlogs, Daily Standup Meetings, and Poker Sessions.
• Involved in prioritizing the Defects and writing business requirements to resolve them.
• Improved performance of application by analyzing with PAL, Database Tracer and log analyzer.
• Created plans, test case summary, configurations, pre-conditions, steps to execute and expected outcomes for Test Cases and ran User Acceptance Test (UAT).
• Used HP Quality Center Tool to maintained Requirement Traceability Matrix (RTM)
• Worked in the Release Management team to release the right version of the software to the market.
• Provided low-resolution support to the client, provide technical and troubleshooting support to the team.

Environment: PEGA7.x, MS Visio, Agile, UAT, HP Quality Center, Remedy, MS SQL Server, MS Word, MS Excel, UML.

Confidential, Madison, WI

Pega Consultant

Responsibilities:

• Worked closely with stakeholders to translate the functional requirements into PEGA business processes
• Worked on Pega PRPC tools administration- helped system admin in sorting out few installation issues.
• Worked on Documents existing process in technical model format using Pega DCO in order to evaluate and define new IT solutions and implementation processes.
• Created project sizing documents and high-level estimates using the PEGA sizing tool
• Helped Dev teams to design the various out of the box rules like decision tables, declare expressions etc. wherever it is necessary for a faster and efficient PEGA implementation.
• Responsible for designing high level Class Structure, Workflows and Rule sets in Pega PRPC.
• Wrote, reviewed and approved qualification and validation protocols and reports as well as execute protocols. Resolve protocol discrepancies and deviations.
• Implemented workflow for executed protocols and prepared final reports for IQ, OQ and/or PQ of equipment’s such as Incubators, Centrifuges, Freezers, Autoclaves, Vessels etc.
• Worked on excel Spread sheet Generation and Summary Report Writing for PQ studies. Reviewed and modified Standard Operating Procedures (SOPs)
• Generated test procedures to validate new or previously non-validated equipment/processes
• Actived participation to conduct Risk Assessments, Reference Data Systems (Source Media’s Asset Securitization). Conducted Annual Performance Qualification for the Protocols that were previously executed.
• Generated Data calculation reports on Excel spread sheet for the Run’s performed for Performance Qualification of Autoclaves and Isolators. Worked on Qualification review on the protocols

Environment: Windows, Pega PRPC 7.1, MS Word, MS Visio, MS Excel, SOP, Source Media, HTML, XML, SQl, Oracle.