SUMMARY:

• Growth - oriented, strategic-thinking IT Professional with over 9.2 years of progressive IT experience in Business & Data Analysis with Client-relationship management.
• Strong interpersonal, analytical skills and ability to leverage knowledge to meet company goals.
• Deep understanding of Business domains spanning across - Credit cards and Processing, Credit and Fraud Risk Management, Payments processing, Network Loyalty, Hedge funds and Capital markets
• Practiced in clarifying Business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process, solutions, architecture and system improvements to increase productivity and reduce costs
• Possess excellent communication and collaboration skills to lead and work in concert with diverse groups effectively. Dedicated and highly ambitious to achieve personal as well as the organizational goals
• Well versed with current tool and technologies - Big Data, SQL, Hive
• Dedicated and highly ambitious to achieve personal as well as the organizational goals
• Exceptional blend of creative/innovation skills and sharp analytical skills

TECHNOLOGIES & SKILLS:

Domain/Industry: Credit & Fraud Risk Management, Card processing and Operations, Network Loyalty, Payments, Hedge Funds & Capital Markets, FundTech GPP

SDLC Methods: Waterfall, Scrum, SAFe, Kanban

Project Management & Business tools: M S Project, M S Office , Office 365 , MS Visio, Atlassian JIRA , HP ALM , Confluence , Rally (CA Technologies) , SDLC SharePoint, Clarity

Analytical tools: M S Excel , SAS

Web services /API: SOAP API, REST API, XML, JSON, SoapUI

Database: Microsoft SQL, MySQL, TOAD, Hive

Language Exposure: C, C++, Core JAVA

WORK EXPERIENCE:

Senior Consultant

Confidential, Phoenix

Responsibilities:

• Leading the transformation of Credit Risk Data products and capabilities related to Risk Exposure, Capacity Assessment and Credit Risk-Models and Fraud Scanners
• Played a central role in the development of Credit Risk solutions in terms of real time Data capabilities, Customer Profiling including Risk Actions (e.g. Line or Limit Increase, Proactive Triggers) which can be used for f inal Credit Decisions across Commercial and Consumer Portfolio
• Enhancement and validation of the In-house Credit Risk Models to predict probability of default for Existing Customers or Prospects
• Leveraging Big Data, associated Technology platforms, and Information Management tools and capabilities to integrate risk management policies into business strategies
• Working closely with Product Managers, Strategy teams, and Decision Science teams to cover various functional areas within Credit and Fraud risk data products and capabilities and partner with other stakeholders to ensure smooth delivery of products and capabilities
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams and Sequence Diagrams in MS Visio
• Worked on creating and providing support for Project Plan in MS Project
• Defining Business Architecture for Credit & Fraud Risk solutions
• Present the results and recommend improvement of Consumer and Commercial Models and Debt Capacity to Management and to other Business users
• Participated in functional design sessions, created and executed SQL test scripts, and aided in the solution of data issues
• Profiling of Risk data attributes for recommendation and setup & maintenance of Data Quality rules in the Big Data environment
• Managing Product backlog to ensure readiness of user stories for upcoming sprint
• Participating in sprint ceremonies - sprint grooming, planning, daily stand-ups, reviews, retrospectives, release planning, demos

PRODUCT OWNER

Confidential, Phoenix

Responsibilities:

• Creating the solution and capabilities required for getting the Risk data into Cornerstone Big Data platform
• Working with the Business stakeholders and Strategy team to define the data needs and partner with stakeholders for timely availability of the data for solution design
• Participating in Product Increment Planning sessions to understand needs and requirements for delivery of Use-case in a timely order
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software
• Conducting data profiling to identify & analyze data quality issues
• Working with Business users to assist with User acceptance validations and closure of Features
• Managing backlog to ensure readiness of work items for future sprints
• Participating in sprint ceremonies - sprint grooming, planning, daily stand-ups, reviews, retrospectives, release planning, demos

E2E BUSINESS SYSTEM ANALYST

Confidential

Responsibilities:

• E2E d elivery of a Custom White Label Loyalty solution for network Partner banks - Stork & House
• Worked extensively on requirement elicitation, creation of use cases and user stories, business process documentation, process visualization and creation of business solution
• Worked with stakeholders to understand the business needs to suggest optimal product design and architecture for scalable solutions
• As part of requirements gathering capturing and managing business definitions
• Active engagement with Vendor teams for day to day development, and query resolution
• Building and maintaining relationships with the business partners to keep their active engagement
• Monitoring project progress by tracking activity, resolving problems, publishing progress reports, recommending actions

SCRUM MASTER

Confidential

Responsibilities:

• E2E Delivery of Loyalty solution for Network Partner banks
• Organizing and assisting sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos
• Working with Product owner on artifacts such as Product Backlog, Sprint Backlog, Sprint Burn down, Release Burn down and prioritizing the user stories
• Worked extensively in agile environment and assisted in writing theme, epics, features and stories in coordination with Product Manager and Pr oduct Owners
• Established release management process for defect resolution that reduced defects and costs
• Team management across different geographic locations

QA LEAD

Confidential

Responsibilities:

• Migration of API framework to upgraded infrastructure for Loyalty applications
• Creating the Test strategy plan, adhering to the Functional requirements and specifications
• Created Test cases and Test scripts for System Integration Testing (SIT), User Acceptance Testing (UAT) and Unit Integration Testing
• Managing daily activities such as test planning, execution, test data preparation and status reporting
• Tracking identified defects and following up with the application teams for resolution
• Timely coordination with multiple application teams for supporting the daily test execution, day to day works and any status reporting

SCRUM MASTER

Confidential

Responsibilities:

• Development of network API framework for first of its kind P ay with points solution
• Organizing and facilitating sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Working with Product owner on artifacts such as Product Backlog, Sprint Backlog, Sprint Burn down, Release Burn down and prioritizing the requirements
• Well versed in project management tools like MS Project for project planning, Project scheduling
• Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within the company
• Tracking and communicating team velocity and sprint/release progress
• Managing teams in different geographical places

UAT LEAD

Confidential

Responsibilities:

• Delivery of a White Label Loyalty solution for network Partner banks
• Designing and executing test strategy plan with the analysis to ensure that Business requirements and functional specifications and scenarios are fulfilled
• Supporting Business teams in day to day activities like test data preparation, test planning and execution
• Prepared test cases for the application according to technical specification document and Extensively tested data extraction, transformations and loading processes
• Conducting data profiling to identify & analyze data quality issue
• Preparing Test documentation including UAT test plans, execution plans and closure reports
• Defect reporting and tracking using defect tools with constant follow-up till resolution

E2E BUSINESS SYSTEM ANALYST

Confidential

Responsibilities:

• Migration of Customer a ccounts and Payment processing framework to the newer SEPA framework
• Managed business requirements, user requirements, technical and functional specification documents, JAD sessions, user interviews, etc.
• Prepared business requirement, functional requirement, project scoping documents, work flow diagrams and business process flow diagrams using MS Visio
• Collaboratively worked with development leads and architects during scope, requirements, and design processes to fully document the appropriate requirements according to business needs
• Prepared detailed scope/requirements documentation along with priority designations that development teams will use to plan, develop, test and implement application/system functionality
• Helped in conducting Gap Analysis, User Acceptance Testing, System Integration testing and SWOT analysis
• Coordination and Management with 30+ teams for the duration of entire SDLC life cycle
• Producing project documentation - Project Charter, Requirement report, Design documents, Test reports, Release Documentation etc.

LEAD BUSINESS ANALYST/QA LEAD

Confidential

Responsibilities:

• Creation of administrator portal for setup, maintenance & reporting of Hedge funds
• Strong understanding and experience in various products within capital markets: Equities, Fixed Income, Mortgage Backed Securities, Asset Backed Securities and its trade life cycle
• Created effective Use Cases and identified Basic/Alternative flows for the Hedge Fund processing
• Defining the algorithms for NAV (Net Asset Value) calculations within the Allocator module
• Tracked and maintained Stakeholder requested enhancements and changes using Requirement Traceability Matrix
• Helped in conducting Gap Analysis, User Acceptance Testing, System Integration testing and SWOT analysis
• Assessing impacts of Change Requests, providing use cases, cross-functional flowcharts to developers for timely development and Release
• Documenting and Performing performance, smoke, functional and regression tests
• Executed SQL queries for data analysis and testing

BUSINESS SYSTEM ANALYST

Confidential

Responsibilities:

• Creation of communication artifacts (email/letter/sms) for notifications to Amex card members
• Analyzed business requirements and articulate functional requirements through collaboration with business users, technology groups, and suppliers to ensure business requirements are understood by the technology team
• Developed detailed system functional/non-functional specifications and data specifications that drove desired business outcomes to ensure effective delivery of the business requirements and/or system specifications
• Work with Development and QA teams to transition business requirements into QA test cases and assist in UAT
• End to end involvement in projects which includes Requirement Gathering, Analysis and Functional Design, Budget Planning, Funds Management, Testing and Roll-out
• Coordinating the activities of various teams involved in the project