TECHNICAL SKILLS:

Hardware: Intel Servers/Workstations, Sun Enterprise servers, RS/6000, switches, hubs, CISCO routers

Operating Systems: Windows, Novell Netware, Solaris, SunOS, Mac OS, AIX, DOS, TCP/IP, IPX, T1, ISDN, VPN, DHCP, DNS, NAT, Citrix, PKI, SSL, IVR, CTI

Languages, Databases: Visual Basic, Access, .NET, SQL Server, Oracle, DB2, Informix, Advantage Database Server, SGML, XML, HTML, ASP, .NET, IIS, Cisco PIX, Checkpoint, Resonate, Netscape, Apache, Perl, CGI, PHP, JavaScript, JAVA, TCL, Flash, Dreamweaver, ERWin, Visual Cafe, Visual C++, CA - Clipper, Delphi, dBase

Software: MS Office, Exchange, SMS, Sourcesafe, PVCS, FrontPage, Outlook, GroupWise, Project, Visio, WordPerfect, VNC, pcAnyWhere, Oracle Discoverer, Crystal Reports, R & R Report Writer, SQA Suite, Test Director, WinRunner, LoadRunner, InstallShield

EXPERIENCE:

Confidential

President

Responsibilities:

• A software publishing and consulting organization serving individuals and businesses.
• Released five commercial Windows based desktop applications
• Provide Project Management services
• Provide Quality Assurance services
• Provide Technical Writing services
• Design and maintain eCommerce web sites with shopping cart functionality

Technologies/Platforms: Wordpress, Woocommerce, Google AdWords, Google Analytics, Microsoft SQL Server, Javascript, HTML, Visual Basic, .NET, DNS, SSL

Confidential

Manager in Training

Responsibilities:

• A multi - million dollar retail pawn shop with ten locations which buys, sells, and makes loans on items.
• Work with manager training on all responsibilities needed to run the store including personnel management, scheduling, training, inventory control pricing and sales.
• Perform all administrative functions of the store, including cash management and asset protection of store inventory.
• Reconcile cash and balance registers. Merchandise, sign and price products, implement prevention techniques in order to reduce shrinkage. Implemented listing items on Craigslist resulting on reducing aged inventory, increasing sales and expanding our customer base.
• Developed three Javascript web based calculators used to aid sales associates close deals on the sales floor using their phone.
• Created and documented contingency plan for alternate network when primary network goes down to allow POS software and credit card terminals to continue to function
• Successfully completed GIA Diamond Essentials training, anti-money laundering course and firearm training.

Technologies/Platforms: SQL Server, HTML, CSS. Javascript, Citrix, Windows Terminal Services

Confidential

Business Analyst

Responsibilities:

• Work closely with the business stakeholders and development teams to ensure new feature requirements are clearly documented and communicated to the development team
• Identify, analyze, and document business requirements, user stories and processes for both bug fixes and new development
• Analyze and document existing applications and processes
• Define and analyze problems in terms of systems requirements and modify system design
• Interact with business and technical partners to design, develop, and test software applications and systems
• Accountable for supporting technical solutions through the Systems Design, Systems Integration Testing, User Acceptance Testing, and Implementation phases
• Manage individual/team tasks and deliverables in order to complete projects on schedule
• Adjust communication to level of target audience providing clear, concise, and articulated updates as needed
• Perform Quality Assurance as needed, create use and test cases
• Facilitate meetings

Technologies/Platforms: Microsoft C#, Visual Basic, .NET, Microsoft SQL Server, IIS, ASP, Javascript, MVC, AJAX, Sencha, JSON, JQuery, HTML, InstallShield, TortoiseSVN, Subsonic, Mantis, Selenium

Confidential

Owner/Manager

Responsibilities:

• Perform all duties as needed to run the store including personnel management, scheduling, training, inventory control and acquisition, sales, accounting (QuickBooks), marketing (including web design) and computer support/installations.
• Perform all administrative functions of the store, including cash management and asset protection of store inventory.
• Reconcile cash (bank deposit, safe fund/till fund, daily financial transactions) and follow bank deposit procedures.
• Merchandise, sign and price products, implement prevention techniques in order to reduce shrinkage.
• Developed ecommerce web site with shopping cart, managed marketing campaigns on Google and Facebook.

Technologies/Platforms: Wordpress, Woocommerce, Google AdWords, Google Analytics, Microsoft SQL Server, Javascript, HTML, Visual Basic, .NET, CA-Clipper 5.2e

Confidential

Senior Programmer

Responsibilities:

• Lead the PCMS Development group consisting of both internal developers and contractors.
• Develop proprietary data collection, validation and distribution systems.
• Create project plans, manage issues and change requests, report status to project sponsors.
• Ensure systems are HIPAA compliant.
• Migrated Medical Management Group from Episodes to Impact Case Management System, wrote programs to transfer the Episodes database to Impact, wrote Crystal Reports for management and clients; new system provided much improved availability.
• Wrote programs to transfer member, claims and provider databases to Impact, assist with client cutovers.
• Print and File 1099s with the IRS for approximately 15,000 vendors; Import and parse data from EPICOR SQL Server Accounting System, developed programs to produce proprietary IRS electronic file format, create technical system documentation.
• Designed Account, Check Consolidation and Lock Box system, integrating Accounting and Claims Systems, targeted to save the Company $2M annually.
• Developed Laboratory Payment Process project, streamlining workflows, reducing errors and payment turnaround, resulting in overall improved vendor satisfaction and relationships.
• Improved customer Electronic Data Interchange (EDI) systems; centralized processing, developed batch jobs, schedules, logs, and alerts; established Company’s professional image and improved overall customer satisfaction.

Technologies/Platforms: Windows, UNIX (AIX), Netware, SQL Server, Oracle, Crystal Reports, Visual Basic, .NET, Javascript, Java, IIS, Databus, Web, CA-Clipper, Visio

Confidential

CTO

Responsibilities:

• Direct all IT related projects; manage contractor relationships and implement EDI with data providers.
• Work with senior management team, planning web site features and release schedules.
• Launched internet research platform establishing the organization's primary product.
• Integrate pricing, news and corporate action information from Reuter's providing research substance and credibility.
• Initiated Quality Assurance effort, retaining and managing consultants, ensuring releases met quality assurance standards.

Technologies/Platforms: Oracle, Java, TCL, Apache, Javascript, HTML, CSS

Confidential

Chief Information Officer

Responsibilities:

• Build and lead the Development, Systems, Quality Assurance, Project Management and Operations (24x7x365) groups, about thirty people overall.
• Architect proprietary data collection, validation and distribution systems, lead and structure the IT department, help business managers develop clear and complete requirement and specification documents, prepare and monitor the technology budget, develop project plans, manage issues and change requests, report project status to appropriate parties, manage departmental computer and network equipment inventory, identify and recommend future technology needs.
• Designed e-commerce research platform increasing revenues by 50%.
• Initiated coding standards, version control, code review, and unit testing phases of project lifecycle.
• Served as Project Manager for the development of three financial screening and reporting software products
• Host extranets for dozens of partners (AOL, Yahoo, Ameritrade, Charles Schwab) giving company name brand recognition.
• Architect web site platform using Java servlets, JSP, and JDBC connecting to Informix and Microsoft SQL servers, using object oriented methodologies.

Technologies/Platforms: Windows, UNIX (Solaris, SunOS), Netware, SQL Server, Informix, Visual Basic, Java, Javascript, Apache, IIS, PHP, Web. InstallShield, Visio