PROFESSIONAL SUMMARY:

Certified Scrum Product Owner seeks position in a dynamic, growing company. Highly skilled at being able to work and communicate across a wide range of cross - discipline roles to achieve strong results. Desires to be a part of a team that demonstrates the interest and drive to keep learning and continually get better at what they do while having fun and making a positive impact.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Product Owner

Responsibilities:

• Manage and prioritize product backlog and product roadmap for the development and delivery of advocacy, fundraising and online tracking software.
• Delivered three new advocacy software products to beta on time, in budget within twelve months.
• Worked with Vice President of R&D and Director of Engineering to setup and establish a new development team based in Costa Rica.
• Work with customers and stakeholders to define value and map user stories as part of a scrum team in a remote capacity.

Director of Web Services

Confidential

Responsibilities:

• Supervised Web Services department consisting of 7 web developers, 5 project managers, and quality assurance analyst for the design, development and maintenance of almost 700 websites, as well as the refinement of online media.
• Led a team across six departments to build and implement the State of Illinois health care market website. One of the few healthcare websites under the Affordable Healthcare Act to launch and function without issues.
• Created and implemented agile project management processes across design, development and quality assurance of hundreds of online advocate engagement projects.
• Optimized website project management and implementation processes, streamlining labor and thereby tripling website profitability for the company, within two years.
• Collaborated with IT, engineering and product management to setup a new website platform for building and self-hosting websites for Confidential clients. This migration from a proprietary to an open sourced platform included creating new maintenance and security processes.
• Overhauled the entire company website product suite, resulting in significantly increased website sales while simultaneously decreasing website delivery time by more than -40%. Improved search engine optimization (SEO), user interface and experience, as well as the website implementation process.
• Led the first-ever mobile website product development project from design through implementation which is now standard for all websites.

Manager Web Development

Confidential

Responsibilities:

• Supervised the Web Development team of five web developers.
• Successfully hired and trained 4 people, all of which are still currently thriving within the organization.
• Collaborated with engineering and IT departments to create company’s first Payment Card Industry Data Security Standard (PCI DSS) compliance processes. This resulted in a +50% increase in sales of credit card processing sites.
• Collaborated with quality assurance team to optimize quality assurance processes and create website test plans, resulted in -50% reduction in production website bugs creating a new quality standard within the company.
• Managed and maintained outside technical vendor relationships.
• Led cross-functional team of design, project management and communication services to create architecture and SEO standards.

Web Development Team Lead

Confidential

Responsibilities:

• Directed efforts to organize and train client services on upgraded website analytics tracking.
• Collaborated with project management, client services, data services and product management to create significantly upgraded standards for site mapping and technical requirements documentation.
• Led effort to create improved process for client website domain management.

Senior Web Developer

Confidential

Responsibilities:

• Served as designer and web developer on multiple Fortune 500 website projects.
• Built and integrated interactive Flash elements for web sites.
• Directed effort to document and maintain website development processes on SharePoint intranet site.
• Performed troubleshooting for a wide variety of technical scenarios across production, staging and quality assurance environments.
• Collaborated with multiple cross-functional teams to refine user experience and to productize applications with third party social media software.

Associate Web Developer

Confidential

Responsibilities:

• Built standards compliant cross-browser/platform compatible web sites, integrating front-end code with server side ASP.NET based proprietary software.
• Converted Photoshop mockups to valid cross-browser compatible web pages.

Confidential, Cincinnati, OH

Web Development Consultant

Responsibilities:

• Redesigned multiple websites user interfaces based upon first ever branding guidelines.
• Executed daily updates for multiple sites, including promotions and contests for nationwide multimedia company.
• Built, executed, analyzed and improved response and delivery for weekly email blasts.
• Built, posted and monitored static and motion banner ads for three radio station web sites.
• Created graphics for web and print delivery using multiple software formats.

Confidential, Cincinnati, OH

Executive Assistant

Responsibilities:

• Supported President/CEO in planning, directing, managing and coordinating day-to-day business activities for full service business consulting firm.
• Organized and analyzed television and print production bids and story-boards, and participated in production teleconferences with clients and agencies. Managed multiple priorities so clients’ needs were met.
• Prepared PowerPoint and analysis spreadsheets for company pitches and client presentations.
• Analyzed story board production bids and recommended cost reductions saving the client thousands of dollars.
• Summarized market research for Fortune 50 pharmaceutical client, which resulted in successful change in strategic direction for the brand.