SUMMARY:

• I have experience in Retail, Manufacturing, Wholesale, Insurance, Loans, Core Banking and Investment management, Healthcare, Pharmaceuticals, Medical Devices, HVAC, Hospital & lab I switched to Agile (as a Scrum Master, Product owner, Product Manager, SAFe Agilest and Agile transformation. High level experience with Cloud, Analytics, BI and ERP solutions, Oracle, SAP, Dynamics 365 (inclusive of Dynamics AX 4, 2009 or 2012 systems (core, external components and architecture), designed and built a full multilingual ERP system with SCM and oversaw its deployment.
• I also, on many occasions played the role of a PMO Manager, Scrum Master or an RTE.
• I am considered an SME in those areas. Almost 90% of my projects were turnkey solutions. they involved Business Development, Sales, Construction or modification of software, infrastructure and networking. My skillset is wide and deep. He is techno - functional and in the technology arena he is adept in the software side and in the infrastructure side.
• I am very effective at providing direct delivery management, oversight and quality assurance reviews for the accounts I am responsible.
• I excel at collaborating with business development team(s) to create and implement a strategic growth plan for current and targeted accounts.
• As a leader and a mentor I am very effective in identifying and coaching members of my team to take on higher levels of responsibility.
• I provide management and client management with support and oversight of key consultant transition events.
• I excel at executing team-based strategic account growth strategies.
• I easily conceive innovative, effective and high value solutions for clients in both management & IT consulting domains.
• I provide appropriate delivery involvement to support and ensure Line of Service participation in proposals and estimates.
• I also make sure that I coach the client’s executives as appropriate to create more value for their organization.
• I have an extensive and in-depth knowledge of dealing with the entire “C” suite and not just the CIO.
• Since I had several high-level roles he had to conduct business development with the CEO, CMO, Head of Sales and COO in addition to the CIO. This is because the people in the CEO, MO etc. will make funds available to increase sales, market share etc. while the CIO’s budget is always subject to cuts.
• I am very adept at Waterfall but I am also an agile evangelist who has been a RTE, CSPO or a CSM for SDLC teams, an Agile Coach, Agile RTE, CSM, CSPO, Product Manager and Agile Transformation SME and worked as a Scrum master/CSPO.
• He has a unique concentration of functional services, Project/Program Manager in Project/Program management in both Waterfall and Agile project experience.
• I have also worked as a Sr. Investment advisor for a group of very elite wealthy investors. Moreover, I have worked in cloud computing (AWS, IBM Cloud computing and AZURE to name a few). Despite being an Agile evangelist, I, for many years managed Waterfall projects in a very successful manner, always finishing either on time or before the scheduled end date and never above budget.
• I have extensive (since 2000) experience in e-commerce, Platform-as-a-Service. SaaS, e-commerce, payments and marketing services to manage and grow their online businesses by connecting B2B and B2C digital products and cloud services.
• In order to succeed at enabling an organization into becoming an Agile Shop, the following must take place:
• The person(s) in charge of the transformation must be skilled in all roles of SAFe
• The team leading the transformation must be experienced i.e. they must have carried out similar transformations successfully.
• The C level must be sold on this massive effort by demonstrating the cost savings, the much shorter time to market and the highest possible levels of QA. Basically, this conversation will be about dollars, cents, increased productivity and an overall better image.
• At the end it all boils down to a successful experience formulating and executing Agile / Business Architecture strategy
• Extensive experience with Planview
• 2+ decades of experience in Cyber-Security
• 20 years of IT demand management planning, IT capacity planning, or master scheduling and forecasting experience, or Portfolio Management
• Operational excellence facilitation experience including process health monitoring and defect and remediation with process participants
• Backlog management/road mapping facilitation experience
• All projects since the mid 2000’s have had a high level of Digital & Interactive component(s).
• I have expertise in aligning technology services and talent with business goals and customer focus; proven track record of identifying gaps and weaknesses in processes, developing and implementing strategic plans to improve systems, and facilitating rapid growth rand transformation with measurable results. He has been invited to speak at multiple engagements about analytics and BI, corporate governance, maturing project/program management and at forums about agile and IT functional/solution architecture.
• More than 15 years hands on experience leading agile teams from the Agile Coach or an RTE. 4 more years experience working with Agile from Director or Program Manager Level
• Project/Program Management from 1991-present. Project Management Principles, from 1993 to present
• Very strong in change management and reducing impact on time & cost overruns.
• Substantial experience in Product Management
• Several years in automation
• Implemented Charles River Trading Systems three times. Managed the development of three systems to compete with Charles River.
• Implemented Advent asset management and portfolio management including all middle office and settlements transactions.
• Also implemented Blackrock and Longview Trading Systems
• Highly accomplished in Digital Solutions or part of a solution.
• Big Data, Data Warehousing, BI & Analytics.
• Service Oriented Architecture
• Strong experience with relational DB such as DB2, Oracle and Access.
• Very strong Change management experience from 1993 to present.
• Strong CRM, experience from SFDC, MS Dynamics and
• Ensuring that effort is made to make possible to ensure delighting customers
• Agile Transformation; Guiding the team(s) and the organization on how to use Agile/Scrum practices and values to delight customers
• As an Confidential I Guided the team(s) on how to get the most out of self-organization
• Guiding the team(s) on self-organizing to fully realize the potential of Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team(s) and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team(s) to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Providing all support to the team(s) using a servant leadership style whenever possible, and leading by example
• Perform as an evangelist for Confidential ’s internal implementation of OSAM.
• Helping the department and Confidential mature out of legacy processes
• Mentor junior Scrum Masters towards improvement
• Extremely important issues that should always be kept in the forefront

FUNCTIONAL EXPERTISE:

• Lean, BPM & CRM
• Change Management
• Business Continuity & BI
• Process Improvement
• Training Management
• Strategy & Governance
• QA, Performance Analysis & Assessment
• Resource & Asset Allocation
• Business Partner Relations
• Agile, XP, TDD, BDD, RUP, SDLC & DevOps
• Investment Management

TECHNOLOGY:

• 13 Oracle ERP, 5 Dynamics 365 & 7 SAP ERP Implementations, Oracle, SQL Server, VersionOne, Jira, Rally, MS Project, PLM, MS Dynamics, Networks, Security, SaaS, Cyber Security, Cloud Management & Big Data
• Charles River, Advent,
• E - commerce
• SCM
• Several years of testing and leading testing groups

PROFESSIONAL EXPERIENCE:

Confidential, Greater Minneapolis, St. Paul Area

Consultant/Adviser, Business Program Manager

Responsibilities:

• Led the process improvement efforts and business strategy efforts for the markets that I am responsible for in the Confidential .
• Change management to increase efficiency in Business Development and deal closure
• Ensuring that every effort is made to ensure delighting customers
• Led the process improvement efforts and business strategy efforts for the markets I am responsible for in the Confidential .
• Product Management
• Change management e-commerce

Confidential

Scrum Master

Responsibilities:

• Company operated in Medical Devices, Pharmaceuticals, Hospital equipment, Lab equipment, Healthcare among many other verticals including Private Equity, Investment management & Insurance. The organization was the exclusive agent and distributor for many well-known products. However, there was a partnership in place with a regional pharmaceutical manufacturing firm. SAK had a joint venture with this firm where they labeled those products for SAK’s markets (in both Arabic & English)
• Worked as a consultant at this family business while I was between jobs and even when I was working overseas especially in the Middle East and Europe.
• Successfully transformed the business from a waterfall shop into a Lean Agile Shop.
• Used Six Sigma, Organization Change Management with Agile and Test-Driven Design, Test Driven Development, Corporate Governance & Lean to re-organize the entity.
• Matured IT best practices and tools (especially BI & Analytics) to gain an advantage over the competition. One company was Healthcare, another was Pharma, Medical Devices, Hospital Equipment, Lab equipment etc. Managed Change and OCM directly.
• Trained IT teams on Agile, Scrum, TDD and accelerated speed to market of projects from 18 months to 7 months.
• Optimized Network to its full capability. Oversaw M&A transactions.
• Optimized Cyber-Security
• Converted from Oracle ERP to SAP in its entirety key integration points to EAM including: FI & CO, PS, HR, QM, and PP modules. Primarily worked on Asset Management of PM.
• Used RFID & Handheld Wireless Devices in warehouses, logistics & inventory
• E-commerce
• T integration projects if/when the company purchases new assets
• Enterprise Asset Management; key integration points including: FI & CO, PS, HR, QM, and PP modules.
• Predominantly worked on Asset Management of PM.

Confidential, Minneapolis, St. Paul

Scrum Master & Sr. PM

Responsibilities:

• Acted as a Senior Project Manager
• Acted as a Scrum Master
• Managed Financials for projects

Confidential, Plano, TX

Agile Coach & Client Partner

Responsibilities:

• Spearheaded the training & Implementation of the Agile solution
• Delivered strategic transformation mentoring to client executives and became a trusted advisor.
• Provided thought leadership in offering development through strategic thinking, innovation, and methodology improvement.
• Managed Financials for projects
• Agile Transformation; Guiding the team(s) and the organization on how to use Agile & Scrum practices
• Contributed towards adopting Agile & DevOps tools

Confidential, Greater Minneapolis, St. Paul Area

Senior Manager, Agile Coach & Client Partner

Responsibilities:

• Collaborated with Account Executive for a Multinational firm, securing multi-million engagement in less than 2 months; account will grow 40% each year for the next 4-5 years.
• As a sr. Sr. PM I stood up active projects and architecture governance
• Effectively oversaw a team of 150+ consultants at Cargill site and India.
• Acted as the Sr. Scrum master (Scrum Master of Scrums) and the Scrum Master of Scrums.
• Fundamental mastery of the AWS cloud computing platform used extensively during project.
• Stood up Active Projects & Architecture Governance
• Authored the Enterprise Agile Methodology for Sogeti
• Authored the DevOPS Methodology for Sogeti
• Change management
• Played a pivotal role in selling Services to clients (in the millions of dollars)
• Charged with servicing multiple clients in the greater Minneapolis area by quickly identifying gaps and weaknesses in processes; developed and implemented strategic plans to improve systems and facilitated rapid growth and transformation with measurable results. Participated in Presales to ensure business development and lines of business communications were open, effective and lean. Managed teams ranging from 40 to upwards of 400 between a skeleton onshore teams and offshore teams; sold customers more functionality by delivering via Change management, Agile and DevOps.
• Played a very important role in Business Development with all clients.
• Ensuring that effort is made to make possible to ensure delighting customers
• Agile Transformation; Guiding the team(s) and the organization on how to use Agile/Scrum practices and values to delight customers
• Worked with e-commerce to outsource the solutions to managed services.
• Guiding the team(s) on how to get the most out of self-organization
• Listed below are all the projects that I was assigned to while I was with TCS:
• Used JBOSS and WebSphere
• Implemented EDW, BI & Analytics

Confidential, Minneapolis, St. Paul

Agile Coach, PgM & RTE

Responsibilities:

• Coached the SDLC team (onsite and offshore) in Agile and directed the SDLC inclusive of the QA process for the customization, implementation, and release management of a full SAP Web Based e-commerce solution. This is the online purchasing solution. Product management included electronic product management such as inventory management, logistics, synchronizing labeling
• Carried out OCM and oversaw the development of a web-based e-commerce solution that fully integrated SAP CRM, supply chain, and data warehouse (HANA) systems; utilized JIRA and SharePoint to manage the assignment.
• Successfully created a hybrid Agile/Waterfall approach done using Scaled Agile Framework (SAFe) except for corporate governance reporting it was via Agile reports and waterfall reports
• Executed the role of an RTE, for a Digital Marketing engagement that is part of BSC e-commerce, managed budgets, financial, deadlines, and contracts, including substantial integration and management of Big Data; utilized SharePoint as tracking system for issues. Implemented Analytics and BI within the application.
• Managed Financials for projects

Confidential, Minneapolis, St. Paul

Infrastructure Lead, Sr. PM, Product Owner& Scrum Master

Responsibilities:

• Played the role of the Product Owner and accountable for the management of technology programs and processes ensuring that service delivery was at the highest level of quality. Managed stakeholder expectations, controlled budget, and co-authored Confidential the QA methodology; directed teams across the Confidential, and India to transition Supervalu’s IT to a fully managed service platform operated by TCS, with a budget of over $50M.
• Taught Agile, Kanban and made sure that it was being followed in the engagement. This resulted in a much faster time to market and with the highest level of Quality.
• Supervised Infrastructure, databases (Oracle & MS SQL), Data Warehouses, CRM (MSFT Dynamics), PLM, Networks, Security, SaaS, Big Data, Business Continuity and Disaster Recovery.
• Implemented and utilized ServiceNow for IT, Field Services, Facilities, Finance and Adobe AEM
• Effectively utilized SAFe (Scaled Agile Framework with Kanban) to manage transition.
• Worked with product management in terms of Infrastructure to label products.

Confidential, Greater Minneapolis, St. Paul

Sr. RTE, Enterprise level Agile Coach, Sr. Scrum Master, Product Owner & Client Partner

Responsibilities:

• Managed expectations, deadlines, and budgets, with a fixed bid service of $180,000,000 and an overall engagement budget of $400 million.
• Trained teams in SDLC methodology, SAFe, Scaled Agile Framework, (Scrum & Kanban). Acted as the Product Owner.
• Setup a full e-commerce capability, Analytics, full BI capability and created BI Dashboards for all levels of employees in the company, each customized for the level of that employee.
• Implemented, SAP’s Banking solution, SAP (FICO), CO, TR, IM, Human resource management Module and SAP CRM
• Built EDW.
• Executed Business Objects and Analytics, SAP Core-Banking, Wealth Management, Trading & Brokerage Solutions, CSC’s Insurance solution and strict security controls.
• Put in place IT Security (Hardware & Software)
• Delivered Business Continuity and Disaster Recovery measures for both solutions and Infrastructure.
• Managed Financials for projects
• Enabled Corporate Governance, Policies and procedures

Confidential

Sr. Practice Director

Responsibilities:

• Managed Oil & Gas projects.
• Digital Marketing and Advertising
• Built both practices from scratch in 6 months with 30 direct reports.
• Created dashboards for management to monitor the progress of both practices.
• Delivered multiple Microsoft Dynamics CRM implementations, 2 SFDC solutions and SharePoint solutions.
• Provided Business Continuity and Disaster Recovery measures for both Software solutions and Infrastructure.
• Effectively elevated assigned units by creating and rolling out enhanced policies, procedures, and processes.
• Trained all the SDLC teams on Agile and personally managed all projects according to Agile methodologies, ensuring the two new practices had an impeccable track record and all involved parties had clearly defined roles.
• Banking and capital Markets Subject Matter Expert in the Middle East and Persian Gulf; invited to preview SAP’s Banking solution and provide feedback on needs to be added, tuned or improved.
• Held full P&L, Budget and fiscal forecasting accountabilities.
• Effectively implemented E-licensing & e-commerce for the government of Riyadh/Saudi Arabia.
• Managed Financials for projects
• Team built EDW, BI & Analytics
• Used JBOSS & IBM WebSphere