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Product Owner Resume

Denver, CO

SUMMARY:

  • Committed to delivering products that drive company growth& profitability
  • Innovative and creative agile Product Owner with 15+ years of experience in product conceptualization, development, and management.
  • Proficient in leading complete product development lifecycles from conception to post - implementation. Skilled in technical writing, stakeholder relations, end to end process optimization, and backlog management.
  • Superior problem-solving, project management, team leadership, and critical thinking skills. Successfully manage multiple tasks and projects at once.
  • Excellent interpersonal skills with team oriented mindset.
  • Successfully increased efficiency and process optimization from 30% to 98%
  • Boosted productivity by expanding tool to additional customers
  • Direct 100+ projects per year within Agile Scrum environment

EXPERTISE:

  • Product Development Lifecycle
  • Agile Development
  • Iteration Planning
  • User Stories
  • Product Management
  • Prototyping
  • Defect Management
  • Quality Assurance (QA)
  • Written and Verbal Communication Skills
  • Product Roadmap

TECHNICAL SKILLS:

  • Microsoft Office Suite
  • Agile Tools: JIRA, Rally, Confluence
  • Visio, SQL, HTML, Adobe Photoshop
  • Proprietary Systems

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Product Owner

Responsibilities:

  • Increased efficiency and process optimization from 30% to 98% after developing and implementing E-Filing system.
  • Created $16M IT revenue stream by launching system as pay service (SaaS).
  • Increased productivity by expanding tool to 2K criminal, juvenile, and appellate court customers.
  • System now recognized as premier court E-Filing system nationwide.
  • Direct 100+ projects per year within Agile Scrum environment.
  • Spearheaded development of E-Signature module for judges and earned National Association of Court Management’s Top 10 Court Technology Solutions Award.
  • Communicate with stakeholders, developers, QA teams, deployment teams, and customer support centers.
  • Eliminated work backlogs by conducting effective iteration planning and product backlog management.
  • Launched Agile Community Forum initiative with 9 courts nationwide and assisted 4 states with implementation of agile development environments.

Senior IT Business Analyst

Confidential

Responsibilities:

  • Gathered and analyzed customer requirements to design, develop, and test numerous software programs.
  • Prepared workflow charts, graphical user interfaces (GUIs), technical specifications, and diagrams.
  • Coordinated application testing and quality assurance.
  • Created user training materials and technical documents.
  • Contributed to creation of official court rules of procedure and chief justice directives pertaining to applications.
  • Served as Subject Matter Expert (SME) on E-Filing technology for court systems in 3 different countries.
  • Increased efficiency by adding misdemeanor, traffic, small claims, and self-represented litigant modules to E-Filing system.
  • Led completion of 2K+ updates for E-Filing and CMS application to meet organizational needs.
  • Authored 3 newsletters and articles.
  • Chaired 5 user committees and 15 user groups to communicate project scope and requirements.
  • Assisted in drafting of press releases and rollout plans for 20+ new products.
  • Served as expert witness in 5 court cases involving legal matters relating to E-Filing application.

Information Technology Specialist

Confidential

Responsibilities:

  • Managed final launch and rollout of Confidential system.
  • Oversaw implementation planning, testing, launch scheduling, and rollout.
  • Authored policies and procedures involving use of new system.
  • Created training manuals and trained end users.
  • Supervised daily project activities.
  • Led rollout of E-Filing system to all 64 Colorado judicial districts.
  • Created training manuals on electronic filing and electronic case management systems.
  • Directed training programs to assist Judicial Branch in transitioning from paper process to faster court process for judges, clerks, and the public.

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