SUMMARY:

• Over 8 years of experience working as a Business Analyst in retail and banking in domestic and overseas companies.
• Proficient in understanding Business Requirements and partnering to prioritize design and deliver a focused business solution
• Experience with Project Planning and Estimates, Schedules, Resource Planning, Work Breakdown Structure and Project related Status Reports
• Experience working with onsite and offshore teams delivering projects on a timely manner
• Strong time management skills, with an ability to multi - task, handle multiple test assignments, and prioritize one’s own work
• Ability to collaborate with peers in business and technical areas, to deliver optimal business process solutions working on SharePoint
• Experienced in gathering requirements from various Business Units, external users and Vendors
• Vast Experience conducting SWOT analysis, impact, feasibility and Gap to create AS-IS and TO-BE workflows
• Experienced in creating workflow analysis, process flow, and use cases including UML diagrams, swim lane, sequence and ER diagrams
• Skilled in documenting business requirement documents (BRD), and requirement traceability matrix (RTM), functional specification documents (FSD) and use case specification
• Strong written and verbal communication skills including development of project documentation and presentation materials to technical and non-technical audiences
• Highly skilled in using visualization tools like Tableau and ggplot2 for creating dashboards
• Extracted data from various database sources like Oracle, SQL Server, and DB2
• Proficient in performing data mapping, validation, verification, migration and data flow validation using various types of SQL queries
• Regularly accessing JIRA tool and other internal issue trackers for the Project development
• Extensive experience working with customers during and after the release for production support, user training and issue resolution
• Proficient in Agile project methodologies and Agile development environment
• Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.

STRENGTHS:

• Leadership
• Problem Solver
• Strategic Planning
• Adaptable
• Team Building
• Negotiation
• Analytical
• SDL

TECHNICAL SKILLS:

• Oracle
• SQL
• Google Suite
• Microsoft Suite
• MS Visio
• JIRA
• Rational
• Toad
• SharePoint
• Quality Center
• MS Access

WORK EXPERIENCE:

Product Owner

Confidential, Phoenix, AZ

Responsibilities:

• Participates in meetings with Team members, and other stakeholders to discuss business and functional specifications related to user stories
• Provides feedback, support, coaching, in sprint and release plans
• Sets ambitious and clear channel strategy, develops comprehensive product vision and translate into specific feature strategies and road-maps
• Responsible for communicating the product vision effectively and conducting grooming sessions, prioritization, story mapping and spring review to key stakeholders and team members
• Works closely with IT and other Business Unit counterparts to ensure resource alignment in support of product vision and road-maps
• Involved in Business analysis, creation of process flows, UML diagrams, Data analysis, UAT validation, etc.
• Prepares UAT strategy and lead through the UAT procedure from Planning to the Sign offs
• Regular submission of project status reports to the higher management

Product Owner

Confidential, New York, NY

Responsibilities:

• Requirement elicitation done by facilitating story authoring session and several other meetings and workshops
• Conducted market-product fit surveys, focus group and one on one meetings to understand the need of the product
• In charge with the competitors research to recognize industry trends and report to the stakeholders
• Worked in compliance with scrum-master in creation of Product Backlog and populating Release Backlog for effective organization of sprint
• Created mock-up screens, prototyping storyboards and UI/UX with MS Visio
• Participated actively on a regular basis in focus groups and steering committees
• Created RACI Responsibility Assignment Matrix chart and to clarify roles and responsibilities
• Used JIRA to document defects and user stories
• Collaborated with key personnel in analyzing business requests for feasibility and costs
• User Confluence to ensure all team members have easy access to all the documents created
• Lead through UAT procedure and conducted training sessions for the end users along with the necessary documentation
• Coordinates with the Off-shore team in various deliverables

Business Analyst

Confidential, Irvine, CA

Responsibilities:

• Developed training and UAT strategy document applying appropriate project methodology
• Prepared User Stories for product backlog creation, involved in sprint planning, sprint backlog creation, release planning and facilitated in Daily Stand-ups
• Interacted with cross functional stakeholders and external partners to formulate Business Processes
• Performed Gap analysis for the modules in production, conducted feasibility studies and performed impact analysis for proposed enhancements
• Automated the generation of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reports in compliance with AML
• Interacted with the database developers for formulating ER diagrams and data flow diagrams
• Maintained the data integrity of the existing system by developing an end-user strategy for data cleansing and engineering revision control
• Mapped current business processes to new system and verifying that the data was properly transferred in the ETL process
• Assisted the Quality team in designing the test plans, test scenarios and test cases
• Involved in UAT and followed up with Business users for sign off
• Provided professional training to users through WebEx and PowerPoint
• Supported Production support team, performed root cause analysis of bugs and followed up on quick resolution

Business Analyst

Confidential, Draper, UT

Responsibilities:

• Initiated requirement gathering sessions and facilitated reviews through the project lifecycle
• Provided executives with analytics and decision-support tools user as the basis for reorganization, consolidation and relocation strategies
• Partnered with developers to automate manual processes, saving time and money while decreasing errors
• Collaborated with stakeholder groups across the organization to ensure business and technology alignment.
• Proposed solutions meeting defined specifications and needs
• Designed Business Process Model with Activity diagrams, and swim-lane diagram Document analysis and represented them in Requirements Traceability Matrix (RTM) using Requisite Pro
• Lead the backlog grooming meetings across each sprint for enhancements/changes in the user stories for updating in the next sprint
• Developed UAT plans with test cases and UAT execution and sign off
• Coordinated with the Off-shore team in various deliverables

Business Analyst

Confidential

Responsibilities:

• Conducted SWOT analysis and feasibility to understand the need of software required
• Documented and procured approval from Business stakeholders and closely interacted with the project manager
• Used Component business modeling for improving strategic planning and efficiency
• Analyzed end-user requirements, their strategies, and their objectives to create User Stories
• In charge with the product-market fit research to understand the needs, guide the product and prioritize features
• Used Component business modeling for improving strategic planning and efficiency
• Wrote and entered SQL language to retrieve data from various databases
• Analyzed requirements and formulated a test plan for functionality testing, navigation, and integration testing of the application’s UAT, defect and change management, database steps, production support, web services and API’s
• Generated key statistics such as defect reporting by application, performance usage, tasks estimating as well as time and task reporting

Business Analyst

Confidential

Responsibilities:

• Conducted JAD sessions and requirement walkthroughs to understand the benefits of the system
• Involved in GAP analysis around the identification of design rules and system process flows, user administration and requirements
• Designed wireframes/prototypes, and application related reports and dashboards
• Created business requirements document (BRD), functional specification document (FSD), use cases, and UML diagram
• Uploaded test conditions, test results and screenshots in HP Quality Center
• Performed functional and GUI testing to ensure that the user acceptance criteria are met
• Co-coordinated the UAT with the SME’s to make sure that all the requirements are addressed
• Provided post production support and maintenance