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Salesforce Apex Developer Resume

UT

SUMMARY:

  • 8 plus years’ experience in IT and 6 years in Salesforcein all phases of Software Development Life Cycle (SDLC) which includes Requirement Gathering, Design, Development and Implementation of projects in Force.Com Platform and Java Developer.
  • Experience on Sales force CRM platform and worked on different environment of SFDC such as sales cloud, Service Cloud and Marketing Cloud.
  • Experience in SFDC development using the APEX classes, Triggers, Batch processes, S - Controls, Components, VF Controllers, Reports, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-in.
  • Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs and Dashboards.
  • Strong experience with SFDC configuration, customization, programming with APEX APIs, APEX Web services(REST and SOAP), APEX Triggers, and implementing new instances of Salesforce.com.
  • Experience in data migration from Legacy Systems using Data Loader.
  • Expertise in developing, deploying and integrating Salesforce.com.
  • Re-structured custom objects, Master-detail relationships between objects to better suit the organization's business needs
  • Experience in Integrating Salesforce.com with other internal/external applications using SOAP and REST based web services.
  • Experience with HEDA (Higher Education Data Architecture).
  • Worked on CRM platform environment of SFDC Sales Cloud and Service Cloud modules
  • Experience in Migrating Metadata from Sandbox to Production environment using Migration tools like ANT, Eclipse IDE and Change Sets.
  • Usage of wave analytics helped the organization improve the number of sales and also understand the flaws which are further taken care by sales team.
  • Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
  • Experience with testing tools like qtest.
  • Created workflow rules, Case escalation rules, Case assignment rules in service cloud.
  • Experience in designing UML Diagrams like Use Case Diagrams and Sequence Diagrams in Microsoft VISION.
  • Extensive experience in using continuous integration tools like JIRA, Jenkins and bitbucket.
  • Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
  • Experience in building re-usable Lightning components and using Lightning Framework.
  • Experience in Designing Visualforce pages with JavaScript Remote using client-side technologies like JavaScript, AJAX and CSS.
  • Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
  • Developed SFDC customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Experience in working with Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
  • Experience in developing custom debugger to identify transaction exceptions.
  • Experienced in Migrations/deployments between Salesforce.com sandbox and multiple-instance production environments.
  • Experience in Database Design, functions, triggers, DDL, DML SQL queries.
  • Experience with Agile and scrum practices.

TECHNICAL SKILLS:

Salesforce.com: Apex Language, Apex Trigger, Apex Class, Visual force (Page layoutController). Templates, Formula Fields, Validation rules, workflow and approvals, AppExchange, Data export and Import wizard

Custom Integration and management tools: Workflow & Approvals, Field updates, Outbound/Inbound Messages, Reports, Custom Objects, Custom Settings, Custom Labels, and Tabs, Account Management, Contact ManagementPipeline Management, Email Services, Security Controls & Custom Application and Sandbox environment, Lightning ExperienceJenkins

Force.com tools: Apex API, Apex Data Loader, ETL Data Extraction, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel ConnectorWorkbench and Eclipse IDE with plug-in, Migration tool, Lightning Component Framework, Lightning App Builder.

Relational DB: SQL, SOQL, SOSL, Schema Builder

Web Technologies: HTML, CSS, JSP, JDBC, Java, XML, XML Schema, DTD, JavaScript

Version Control and Issue Tracking: GitHub, Bitbucket, CVS, JIRA

Web Services: REST API & SOAP API

PROFESSIONAL EXPERIENCE:

Salesforce Apex Developer

Confidential, UT

Responsibilities:

  • Part of the team that was responsible for migration to HEDA architecture.
  • Worked with business analysts to better understand the needs of business and deliver the right product.
  • Converted the Automation process from Process builders to Apex triggers and Invocable classes.
  • Refactored and re designed the existing objects to attain more efficiency.
  • Worked with various Work Flow rules.
  • Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
  • Helped with integration from banner to salesforce.
  • Created Pilot group permission sets for new users and helped in the training for new users.
  • Worked closely with users to understand the issues and future enhancements suggested.
  • Reengineered APEX code already in production to optimize trigger-based transactions for performance and speed as well as to work seamlessly with governor limits.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Developed the Lightning App, Lightning App Builder, Lightning Utility Bar, and Lightning Components.
  • Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolution.
  • Worked with Qa team to help reach goals faster and wrote test cases in Qtest for various requirements.

Salesforce Developer/Administrator

Confidential, PA

Responsibilities:

  • Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
  • Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
  • Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
  • Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
  • Used Email to Case, Web to Case features and created a community where the customers can create, update and manage their cases.
  • Created public websites and applications that are directly integrated with your Salesforce.com organization using sites.
  • Created surveys for the customers on sites.
  • Migrating the pages from classic to lightning.
  • Reengineered APEX code already in production to optimize trigger-based transactions for performance and speed as well as to work seamlessly with governor limits.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Help users with Chatter teams/groups and follow application as well. Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflows.
  • Developed the Lightning App, Lightning App Builder, Lightning Utility Bar, and Lightning Components.
  • Developed Sales Cloud to improve forecasting, campaign and partner portal.
  • Created the email templates to be used in Workflows, Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
  • Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolution
  • Implemented Angular promises to handle asynchronous communication with our Rest API for various requirements.
  • Monitor customer communications to validate execution and deliver detailed campaign process documentation
  • Written apex REST web service classes for inbound calls to salesforce.
  • Deployed applications from sandbox to sandbox/production using ant migration tool, Eclipse and Change Set.
  • Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.
  • Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements, created an app Call Center in salesforce and assigning users to Call Center application.

Environment: Saleforce.com platform, Lightning, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Tabs, Page Layouts, Email Services, sales cloud, service cloud, Security Controls, HTML,Salesforce Marketing cloud E2, Web Services, WSDL, SOAP, Reports, Sandbox, ETL tools, Eclipse IDE Plug-in, sandbox, Ant, changepoint

Salesforce Developer/Administrator

Confidential, NY

Responsibilities:

  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce (SFDC).
  • Involved in Salesforce Application Setup activities and customized the apps to match the functional needs of the organization.
  • Developed applications using Force.com CRM.
  • Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
  • Developed batch interfaces and processes to integrate Salesforce.com with external systems.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
  • Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency scrum
  • Created workflow rules and defined related tasks, Time-triggered tasks, email alerts, field updates to implement business logic.
  • Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access.
  • Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
  • Built Lightning components using Controllers, Handlers and using these components in Visual force pages and integration using Lightning Out.
  • Used Salesforce Lightning Components for building customized components replacing the existing one.
  • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of page.
  • Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
  • Experience in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
  • Deployed many applications on sales cloud, service cloud which includes the call center and marketing applications.
  • Worked on Service cloud console application to create a new VF view of different cases at a time inform of tabs.
  • Used SOQL SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
  • Configured Service Cloud features and done service automated.
  • Used Sales Cloud integration solution between Inforce ERP applications and the Sales Cloud of force.com.
  • Implemented wave analytics to track overall business which increased 20% of entire sales.
  • Responsible for deployments to Production environment using Ant tool, change sets and Force.com migration tool.
  • Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
  • Proactively created Apex Triggers and Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
  • Delivered ACV targets consistently every quarter, to hit annual targets and to grow Analytics Cloud.
  • Created Email Templates and Mail Merging Templates and was involved in doing the mail merge for different standard and custom objects.
  • Creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
  • Implemented Web services using REST API for integrations with internal systems as well with external third-party vendors.
  • Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Proactively created Apex Triggers and Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
  • Communicating regularly with the SFDC designated super users to support them in their role and Provide information and training on new features and functionality.
  • Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
  • Involved in Unit Testing, for the customizations and developments done during the project.

Environment: Saleforce.com platform, Lightning, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Apttus CPQ, Email Services, sales cloud, service cloud, Security Controls, HTML, Web Services, WSDL, SOAP, Reports, Sandbox, ETL tools, Eclipse IDE Plug-in, sandbox,Ant,changepoint

Salesforce Developer/Administrator

Confidential, CA

Responsibilities:

  • Used salesforce platform to automate the process and track the records of patients that is being stored.
  • Managed users, Public Groups, Profiles, and Roles within the Salesforce CRM, this involved designating access to the applicable user within the user hierarchy.
  • Working with Salesforce data tools such as Data Loader and Eclipse Force.com IDE for data migration.
  • Developed Apex classes and Triggers, Visual Force pages and various Controllers like Standard and Custom Controllers.
  • Implemented Service Cloud components like Service Console, Email to Case, Web to Case, Agent Scripting.
  • Developed Custom debugger to catch all the transaction exceptions and log in custom log object.
  • Designed various Webpages, Survey Documents in Visualforce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Created Workflows and Process builders to automate the process and developed Visual Workflows.
  • Involved in Designing Visualforce pages with JavaScript Remote using client-side technologies like JavaScript, AJAX and CSS.
  • Re-structured custom objects, Master-detail relationships between objects as for the requirement.
  • Hands-on experience using Data loaders and S-controls and deployment and migration using Change sets.
  • Worked on Web-to-Case and lead conversion.
  • Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact, Opportunity and Products
  • Own and manage Salesforce.com Service Cloud related technology stack.
  • Designed, Implemented and deployed the Service Cloud with various custom-built Page layouts, Custom tabs, Custom Apps to suit to the needs of the application also created various Profiles to enable the Service Cloud specific to them.
  • Written apex REST web service classes for inbound calls to salesforce.
  • Diagnose client issues with email sends from within the Marketing Cloud Application.
  • Worked on Rotating and expiring the ads for different products in marketing cloud.
  • Created Custom Objects, Fields, Validation rules, Permission Sets, Sharing Rules, and Rollup Summary Fields.
  • Using JavaScript on the client side and Apex on the server side.
  • Implemented Sales cloud to support online advertising including Lead, Opportunity and Campaign.
  • Deployed the application from Sandbox to the Production environment using Change sets.
  • Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management in Sales cloud.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Implemented Security and sharing rules at object, field and record level.
  • Creating Formulae and Validation Rules, Page layouts and Custom Field Relationships.

Environment: Saleforce.com platform, Lightning, Visualforce (Pages, Component & Controllers), Apex Language, DML statements, SOQL, SOSL, JavaScript,, AJAX, CSS, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in, Windows, Custom Fields, Time based triggers, Triggers, Workflows Rules, Scrum, Agile, Waterfall.

Salesforce developer and Administrator

Confidential, WI

Responsibilities:

  • Worked on analyzing the user stories, estimating complexity, story pointing and implementing the user stories.
  • Developed complex Visualforce pages, Apex classes, Triggers and Test classes.
  • Worked on batch apex to auto create opportunities based on close date of a current contract.
  • Developing Triggers with bulk-safe and have a minimum of 75% code coverage.
  • Implemented auto create events on public calendar using trigger and custom settings.
  • Used Custom Settings to store frequently used data and Field Sets to avoid code changes when new fields are added.
  • Implemented Mass Edit functionality for various functional needs using Visual Force page and apex.
  • Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database object.
  • Developed many applications using service max to automate operational planning.
  • Worked on custom email notification using trigger and email templates.
  • Implemented Inventory process using trigger, approval process and visual force page.
  • Defined look up and master-detail relationships on the objects and created junction objects.
  • Handled administrator functions including user account maintenance, reports, dashboards and other routine tasks.
  • Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
  • Created Workflow Rules and defined related tasks, Time- triggered tasks, email alerts, filed updates to implement business logic.
  • Used Data loader for data migration and integration.
  • Used Picklists, Dependent Picklists and Record types to enforce data quality.
  • Used Tabular, Summary and Matrix reports to customize Standard reports and create Custom reports.
  • Developed project in agile environment.
  • Implemented several optimizations techniques to make the code more efficient.
  • Interacted with business user for gathering the requirements for Salesforce implementation.

Environment: Salesforce.com Platform, Apex Language, Visual Force (Pages, Components and Controllers), SOQL, SOSL, Java Script, HTML, Leads, Roles, Profiles, work Flow rules, sales cloud, service cloud.

Java Developer

Confidential

Responsibilities:

  • Worked closely with software developers on feature specifications and design.
  • Designed and executed thorough test plans from developer feature specifications.
  • Correlated with programmers to identify, resolve, and verify the resolution of software bugs.
  • Worked with JSP, ColdFusion run-time code, and Dreamweaver UltraDev's JavaScript extensibility layer while testing features on nine different operating systems.
  • Contributed to J2EE development by writing Servlets, JSP, participated in navigation and functionality testing and validating using java script.
  • Developed UI by using Applets.
  • Developed Custom Tag Libraries, which will pass the data to the JSP pages.
  • Developed user personalized dashboard, which facilitates the user to save his/her interested report pages along with related notes.
  • Worked on cached graph and data refreshing and optimized by using threads.
  • Tested and developed server-side helper classes and Servlets.
  • Stored procedures and triggers are written for the database module.
  • Developed EJBs (Service Beans, Entity Beans), JSP Tags.

Environment: JDK 1.2.2, Java Servlets, JSP, EJB, XML, XSL, Oracle, Windows NT, Solaris, Red Hat Linux, Hibernate, Design Patterns.

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