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Data Center Engineer Resume

Charlotte North, CarolinA

SUMMARY:

  • Applying for the Data Center Engineer with over 15+ years of IT experience from enterprise system administration, including infrastructure data center support.
  • Experienced and skilled in Server Infrastructure Services including Planning, Implementing, Installing, Configuring support, and Developing Maintained Enterprise Data Center systems.
  • 15+ years of hands - on IT experience as Administration of Windows Support.
  • Built and managed large server cluster to support SQL server, database, or critical application.
  • Exceptional business support, communication skills and works well under pressure.
  • Excellent business and customer support skills, understanding best practices with information security and data privacy in relation to system access and availability.
  • Experienced in virtual platforms such as VMware and Citrix.
  • Experienced in CWDM and DWDM.

PROFESSIONAL EXPERIENCE:

Data Center Engineer

Confidential, Charlotte, North Carolina

Responsibilities:

  • Maintained and monitored onsite generator, power switch, and battery array status.
  • Responded on multi-location data center Power Reading, Power Distribution, Power Redundancy, HVAC performance, Daily Operation, and Support (system build, network device configuration, and customer equipment support).
  • Created checklists and procedures for daily walk-throughs.
  • Monitored performance of room temperature and A/C units.
  • Built, installed, and supported the Data Center Floor, Cabinet, Fiber Track, Core Network Switch, Power Generator, Cooling System, and other facility equipment.
  • Accompanied data center operation duty by monitoring network alert and system alarm.
  • Adapted to quickly diagnose systems through recognition of system alerts.
  • Provided Infrastructure as a Service (IaaS) platform to clients. Supported project Design, Planning, Purchase, build, test, delivery, maintenance to decommission as full cycle of life.
  • Managed daily incident, change, and asset responses.
  • Assisted new-member and coaching
  • Directed team member project completion with quality performance
  • Contacted different vendors to provide project proposal on business logistical system need.

Data Center/Infrastructure Support Engineer

Confidential, Charlotte, North Carolina

Responsibilities:

  • Managed Active Directory and User group with multi-domain.
  • Collaborated with the business and other team managers to provide 99.97% of performance goals.
  • Enacted as direct responder for Windows Server and related services for Confidential Data Center and other power plants around the Southeast region.
  • Maintained 4000+ Windows Servers; consisted of a 60/40 Physical/Virtual environment and related asset
  • Regulated any system failures, network outrage, virtual server migration, new unit installation, decommission, and Avamar Data Backup system with direct maintenance server operations.

IT Consultant/Account Support Specialist

Confidential, Charlotte, North Carolina

Responsibilities:

  • Improved User Experience, Business Strategy, Software Architecture, and Business Intelligence across different Hardware platforms to implement across the enterprise.
  • Provided excellent IT Service and Account management to top US businesses, including retail businesses, airline industries, insurance firms, banking centers, home improvement, and ocean freight.

Business Support Specialist/IT Administrator

Confidential, Charlotte, North Carolina

Responsibilities:

  • Provided timely response to all communication infrastructures, including highly security Airport Internal network, Airport Data Ring system, and airport surveilling system.
  • Administrated IT systems involving airport operations, traffic citation, facility maintenance and accounting.
  • Managed projects for new Airport Parking Lot, New Third runway, New E-Terminal expansion.
  • Maintained and Supported data communication for all the airline carriers station at Airport, HMS Host, Federal agents, law enforcement division and Airport Police Station.

Dell/HP Regional Support Specialist

Confidential, Charlotte, North Carolina

Responsibilities:

  • Provided IT system and network services directly to Confidential 500 Companies in the Southeast region.
  • Operated desktop support.

Software Engineer

Confidential, Raleigh, North Carolina

Responsibilities:

  • Confidential was world leading Telephony Carrier Equipment manufactory.
  • Designed voiceover IP feature over Line Access telephony Gateway, known as IP Phone technology.

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