PROFESSIONAL SUMMARY:

• Confidential is a Consultant with around 8.6 years of well - honed experience in developing and executing projects in Pega BPM practice.
• He has been a part of multiple teams responsible for analysis, design and development of applications on Pega RULES Process Commander.
• Certified Pega Decisioning Consultant on Pega version 7.4
• Certified Senior System Architect in PEGA PRPC version 7.2
• Certified System Architect in PEGA PRPC version 7.1.
• 6 years hands on experience on pega smart dispute frame work implementation version 7.21
• He participated in the design and development of a Pega Decision Management or a Customer Decision Hub solution.
• Ability to apply design principles of Decision Strategies, Next-Best-Action, as well as Predictive & Adaptive Analytics.
• Hands-on experience building strategies for real-time interactions as well as simulating and analyzing their results using Visual Business Director.
• Knowledge on Pega SSO, LDAP, Authentication service, advanced security features in Pega 8.3.
• Exposure to class structure designing and implementations.
• Worked extensively on various implementations of PRPC to deliver BPM solutions.
• He has complete understanding of Visa Claims Resolution (VCR) business process.
• Extensively worked on Chargeback module in Smart Dispute Framework for both VISA and MC.
• Experience in debugging tools like Rules Inspector, Clipboard, and Tracer.
• Worked on Process rules like Flow, Correspondence, SLAs, Ticket, and Work Parties.
• Implemented Integration Connectors using Connect-SOAP and Connect-SQL rules.
• Implemented Integration Services using Service-SOAP and Service Package rules.
• Knowledge in security rules like Access Groups, Access Roles, Access Role to Object
• Worked on Rule Types like Dynamic System Settings, Database Table, Ruleset, Ruleset Version, Ticket.
• He has hands on developing JMeter scripts and use them in Blazemeter to generate Performance reports.
• He designed Automation workflows using LISA stubs and incorporated them in Pega successfully.
• He works on Hadoop, kafka and uses avro schemas to communicate with Hadoop systems.

TECHNICAL SKILLS:

Operating Systems: Windows XP, Windows 7, Windows 8

Databases: Oracle9i/10g, MS Access, SQL Server, DB2

Languages: Java, C

Technologies: Pega PRPC 7.X, OpenText Case360, Core Java,J2EEWeb Services, Kafka, Hadoop.

Tools: JMeter, Blazemeter

Web Technologies: JSP, EJB, Servlets, XML, XSL, HTML, Java Script

Application Servers: Weblogic 10, Apache Tomcat7.0, OOPS, SDLC, Eclipse3.0

PROFESSIONAL EXPERIENCE:

Confidential

Technical Lead/ Senior Programmer

Responsibilities:

• He played a very key role in establishing stable platform to bridge communication between garage applications and IDMS application using Pega PRPC.
• A key programmer in building straight through processing(STP) workflow that enables system to complete dispute life cycle without human intervention.
• He is part of requirement gathering team. He analyze, understand the business objectives, scope, define implementation plan and communicate with stakeholders.
• He coordinates with product analyst while writing up sprint stories. He takes the ownership to take the story to closure.
• He implements sprint stories, promote them to test environment, run story through all test scenarios, document them and demo it to business to close the story.
• He implements the production deployment plan, he is available to support the application issues till the time it reaches to stable zone.
• He used SOAP services, Standard and Advanced agents to handle incoming requests and outgoing responses in customer journey application.
• He worked on Hadoop, kafka to produce and consume a stream of records that are floating through disputes system.
• He conducted s for team on digital trends in Pega, Performance tools like JMeter, Blazemeter, Angular Js.
• He acts as back up for scrum master in agile team to run scrum ceremonies.

Confidential

Technical Lead/ Senior Programmer

Responsibilities:

• Played a key technical lead role in class structure designing and end to end framework usage.
• A key programmer in building dispute submission workflow, Inbound response system, Realtime outbound communications to VISA in Pega PRPC.
• Requirement analysis and ensuring that the scope is properly identified.
• Involved in integration with external systems with SOAP.
• Implementing Advanced agents for asynchronous responses.
• Routing inbound responses from VISA to DMS workflow.
• Handling Outbound calls to VISA with mandatory documents.
• Used JMeter and Blaze meter for performance testing.
• Extended support to QA, UAT and Performance testing team to ensure test scripts are executed as per schedule.

Confidential

Senior Programmer

Responsibilities:

• Developed major flows and was key participant to design and implement new enhancements.
• Understand the business process and the requirements for the application.
• Involved in coding, debugging and testing.
• Responsible for performing a code review of the application.
• Performance tuning of applications using PAL tool.
• Working on Front End Rules using Harness and Sections rules, validations.

Confidential

Programmer

Responsibilities:

• Understanding the requirements and assisting onsite BSA team.
• Setup the POC environment including database server and PRPC application at offshore
• Developed major flows and was key participant to design and implement new enhancements.
• Understanding the business process and the requirements for the application.
• Responsible for performing a code review of the application
• Developed PRPC Rules for data tables mappings to a database.

Confidential

Programmer

Responsibilities:

• Understanding the requirements and working on Change Requests.
• Construct programs based on Functional specifications as per Business requirements, System testing of the various functionalities.
• Involved in the development and testing the application from the user end point

Confidential

Programmer

Responsibilities:

• Analyzing the downstream applications architecture and login/logout mechanism.
• Involved in Database Design, Implementation, and Functional Testing.
• Involved in programming and performed unit testing.