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Successfactors Ec Consultant Resume

Charlotte North, CarolinA

PROFESSIONAL SUMMARY:

  • Experienced in Information Technology industry providing SAP solutions for developing and implementing Human Capital Management.
  • Worked as team member and proposed solutions during complete life - cycle implementations of SuccessFactors solution resulting in on time and on budget delivery
  • Attended meetings with business stake holders and took signoff’s for final Go Live.
  • Involved in acquisitions and provided data upload for employee data and compensation data of acquired companies and created new legal entities for acquisitions.
  • Proven ability to improve the effectiveness of User/Employee development through the implementation of SuccessFactors
  • Expert at translating business goals and system requirements into Employee Central (EC) solutions through effective configuration, workshop delivery, system configuration and testing.
  • Expert industry experience gained while serving as SuccessFactors Consultant, Technology Analyst, and/or SAP Consultant for more than 3 three SuccessFactors Employee Central implementations.
  • Also worked on SAP Support projects.
  • Effectively managed quarterly releases of SuccessFactors system and coordinated with SAP for Incidents raised in Launchpad SAP support
  • Apart from EC and PMGM, can provide support for RCM, Confidential, LMS, Reporting and Analytics modules of SuccessFactors
  • Configuring Data models in EC, RCM - SDM, CDM, CSF CDM, HRIS Propagation,
  • Providing administration for all modules EC, RCM, Confidential, LMS, Reports and Analytics
  • Testing universal and admin opt-in’s released every quarter by SuccessFactors

TECHNICAL SKILLS:

  • SuccessFactors (EC, RCM, Confidential, DocuSign and Reporting)
  • SAP HCM/ ABAP (ECC 6.0 EHP 8)
  • Dell Boomi /HCI (Integration tools)
  • HP ALM - Defects and Test Scripts
  • JIRA tool for defects, bug tracking and test scripts execution

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, North Carolina

SuccessFactors EC Consultant

Responsibilities:

  • SuccessFactors Project Plan Preparation.
  • SuccessFactors EC Project Kick-Off.
  • EC project Team Orientation.
  • Engaged in 5 days requirement gathering sessions with client.
  • Business Requirement report preparation & requirement traceability matrix preparation.
  • Solution document designing.
  • Experience in Bizxpert Methodology - Implementation Methodology and Administrator tools.
  • Enabling setting in provisioning related to Employee Central, Time-off benefits.
  • Worked on all four data models: Corporate data model, country specific corporate data model, Succession data model, Country specific succession data model in Provisioning
  • Worked on association & propagation data model, picklist creation.
  • Worked on Generic objects\Meta data framework for clock in- clock out data.
  • Worked on RBP (EC, benefits), workflow & event reasons.
  • Enabling global benefit in provisioning which includes Succession data model changes, enablement of generic objects, employee central & benefits.
  • Provide support related to Employee central user management
  • Worked on association & propagation data model
  • Support related to user permissions and employee management
  • Managing workflows and templates
  • Created business rules for retroactive changes based on pay calendar date for pay group (payroll area) on personal information, job information and compensation information
  • Workflows testing for comp info and job info for retroactive changes exceptions for certain user groups
  • Position management settings in Employee Central
  • Creating business rules on position object
  • Job Classification and MDF objects configuration in Employee Central
  • Created role-based permissions for Super Admins and different company-based roles and Employee data management groups
  • Quality assurance for global job architecture project which is renaming job function to job family and adding job sub family to job code
  • Test data preparation and test script execution for corporate data warehouse project
  • UI field validations for manage position testing for different business units in EC
  • End to end testing for position sync to employee profile
  • Testing of Add new employee wizard and Rehire inactive employee wizard
  • Integration testing from EC to various third-party systems Confidential, Corner Stone Etc. using Dell-Boomi middleware

Confidential, Tempe, Arizona

SuccessFactors Consultant

Responsibilities:

  • Creating functional design specification (FDS) document which outlines the requirements of the interface, process, mapping document, vendor details and approvals.
  • Created integrations between SuccessFactors and payroll systems like Cyborg, SAP on Premise payroll and HANA enterprise cloud (HEC) systems using Dell Boomi as a middleware.
  • Created integrations between SuccessFactors EC system and time keeping systems like Workbrain and AutoTA.
  • Configuring SuccessFactors system, writing business rules, creating workflows for different HR processes.
  • Solving employee data replication and organization data replication issues between employee central EC and SAP ECC system.
  • Analyzing replication errors in SLG1 log.
  • Uploading data in to SuccessFactors system using different import tools in SF.
  • Updating existing functional design specification documents with new enhancements according to the change requests.
  • Performing functional unit testing (FUT) for assigned interface in development environment.
  • Triggering the interface through Dell Boomi middleware and run the interface.
  • Performing end to end (E2E) testing by performing all the validations on output file.
  • Act as a point of contact for downstream/ upstream vendors.
  • Writing test scripts, raising defects in HPQC system, uploading test results and defects to HPQC system.
  • Raising change requests (CR’s) in case there is any change required to existing interface.
  • Downloading the output files from SFTP and validating the output file according to tests scripts.
  • Attending daily change requests meetings to provide updates on change requests and report the impact of other change requests on our interfaces.
  • Updating interface support matrix in share folder with latest updates done on interface documents.
  • Creating mapping documents to map source fields to target fields and maintain transformations for fields.
  • Communicate with business owners for changes or enhancements to the interfaces.
  • Updating HPQC system with test results for each test case/step and uploading documents to HPQC.
  • Attending test cycle workshops providing variants document for upcoming end to end test cycles.

Confidential, Santa Clara, CA

SuccessFactors Consultant

Responsibilities:

  • Providing solutions to support tickets arose in remedy software related to Employee Central and Performance & Goals Management module in SuccessFactors
  • Attending HR Transformation, PRODUCTION CUTOVER Status updates, SuccessFactors knowledge transfer, SAP Defects and Handover meetings
  • Restructuring role-based permissions RBP’s, creating new permission groups and permission roles
  • Analyzing new software releases and educating HR about new Opt-In updates
  • Initial load of employee’s data templates for new acquisitions and creating new number sequences, foundational data to accommodate employees from acquired company
  • Configuring business rules for new enhancements required in Employee Central module
  • Changing workflows, creating dynamic roles and dynamic groups for workflows
  • Creating and changing Alert messages and Email notifications in Admin center
  • Solving tickets related to Position Management, Time Off and Benefits
  • Helping global HR team in creating regular employees and contingent workers
  • Writing business rules and applying SAP solutions to solve system defects related to system
  • Providing support to users in creating internal & external positions and job requisitions
  • Solving issues in position to job requisition mapping from position org chart
  • Enabling fields and making changes to portlets in Employee Central module using manage business configuration in Admin center
  • Creating tickets in Launchpad support website related to application errors and coordinating with SAP to close defects
  • Solving issues with AdHoc reports, ORD and worked as reports administrator
  • Moving performance forms to back and forth in route maps and changing routing scales
  • Creating user manuals for commonly reported issues and circulating to team
  • Supporting interfaces to flow data downstream to ED, AD and other application systems
  • Making changes to JRDM, Candidate Profile CDT, Career Sites and administration
  • Configuring Data models in EC, RCM - SDM, CDM, CSF CDM, HRIS Propagation, Workflow XML’s in EC and JDRM Requisition template, CDT Candidate Profile and Integration between RCM and EC
  • Providing administration for all modules EC, RCM, Confidential, LMS, Reports and Analytics
  • Enhanced the existing functionality by including new fields in integration between Onboarding and EC
  • Provided support to Onboarding module and solved the tickets associated with it.
  • Created new reports in onboarding module
  • Created conditions on panels to differentiate between onboarding and cross boarding
  • Initiated NES step to new candidates
  • Added new fields to panels for change requests
  • Created and uploaded custom forms specific to client and attached to panels
  • Provided onboarding administration by including users both in EC and Confidential admin
  • Changed the Notifications templates according to new requirement
  • Created integration between position management and job requisition
  • Added new fields for RCM to Confidential integration
  • Merged the candidate profile
  • Changed the CDT candidate profile template and JDRM requisition template
  • Provided administration to recruitment by creating recruitment groups
  • Set the password policy and reset candidate passwords
  • Added new locations to RMK positing location picklist
  • Enabled new agencies to login to portal

Confidential, Chicago, Illinois

SuccessFactors Consultant

Responsibilities:

  • Creating reports using online report designer ORD for EC
  • Changing data model XML’s for HRIS mapping and propagation of fields in EC
  • Importing and Exporting data files related to Metadata Framework (MDF) objects
  • Solving issues related to Job classification, Job families, Job roles and position management
  • Changing leave of absence workflows related to Time Off
  • Adding custom fields to spot bonus portlet
  • Auto populating fields in employment information portlet for benefits service date, service award date, FLSA status etc.
  • Configuring notifications to remind managers regarding their reports contract end dates
  • Downloading and uploading XML’s for SDM, CDM, CSF’s, Workflow rule and HRIS propagation and making changes according to business requirement
  • Creating HRIS sync jobs and Email notification alerts jobs in provisioning
  • Configuring position management, creating business rules for validating employee class and workflows for new position types
  • Creating business rules for Job info to position sync and position to Job info sync
  • Creating Mass changes for transactions involving job information portlet
  • Configuring 90 days transition rule for position management
  • Organizational management related issues including workflows
  • ESS/ MSS related issues
  • Time Management
  • Personnel Administration
  • Payroll
  • HR reports and Queries
  • Recruitment
  • Personnel Development
  • Travel onsite to client locations to perform various duties
  • Perform a role of onsite coordinator and coordinate between onsite and offshore
  • Work in waterfall and ASAP methodology of software development
  • Attend meeting with client development and support manager
  • Access production support ticket tool and assign ticket to ABAP hot seat and offshore team
  • Provide production support to the developments after the Go-Live
  • Attend Go-Live and cutover meetings representing implementation partner
  • Complete plant specific trainings to work from manufacturing plants of clients
  • Interact with key sap users to resolve the production support issues
  • Explain the new requirements to the offshore team and take status of the developments at regular intervals
  • Develop proof of concepts for interfaces and other developments
  • Participate in due diligence meetings held for potential future clients
  • Prepare presentation and proposals for pre-sales team for upcoming clients
  • Involved from Final Preparation stage of the project in the Implementation.
  • Trained the Business Process Owners and core users with the SAP HCM functionalities and day-to-day activities too.
  • Responsible for HR Workshops and HR-key user training & User Acceptance Testing.
  • Responsible for Testing the Business scenarios and writing the test cases/test scripts.
  • Uploading the legacy date into the SAP system.
  • Involved in Go-live activities.
  • Successfully handled & supported the first month Parallel Payroll run with Legacy System.
  • Supported the postproduction issues with utmost care and closed all the issues on time.

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