PROFESSIONAL SUMMARY:

• Experienced in Information Technology industry providing SAP solutions for developing and implementing Human Capital Management.
• Worked as team member and proposed solutions during complete life - cycle implementations of SuccessFactors solution resulting in on time and on budget delivery
• Attended meetings with business stake holders and took signoff’s for final Go Live.
• Involved in acquisitions and provided data upload for employee data and compensation data of acquired companies and created new legal entities for acquisitions.
• Proven ability to improve the effectiveness of User/Employee development through the implementation of SuccessFactors
• Expert at translating business goals and system requirements into Employee Central (EC) solutions through effective configuration, workshop delivery, system configuration and testing.
• Expert industry experience gained while serving as SuccessFactors Consultant, Technology Analyst, and/or SAP Consultant for more than 3 three SuccessFactors Employee Central implementations.
• Also worked on SAP Support projects.
• Effectively managed quarterly releases of SuccessFactors system and coordinated with SAP for Incidents raised in Launchpad SAP support
• Apart from EC and PMGM, can provide support for RCM, Confidential, LMS, Reporting and Analytics modules of SuccessFactors
• Configuring Data models in EC, RCM - SDM, CDM, CSF CDM, HRIS Propagation,
• Providing administration for all modules EC, RCM, Confidential, LMS, Reports and Analytics
• Testing universal and admin opt-in’s released every quarter by SuccessFactors

TECHNICAL SKILLS:

• SuccessFactors (EC, RCM, Confidential, DocuSign and Reporting)
• SAP HCM/ ABAP (ECC 6.0 EHP 8)
• Dell Boomi /HCI (Integration tools)
• HP ALM - Defects and Test Scripts
• JIRA tool for defects, bug tracking and test scripts execution

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, North Carolina

SuccessFactors EC Consultant

Responsibilities:

• SuccessFactors Project Plan Preparation.
• SuccessFactors EC Project Kick-Off.
• EC project Team Orientation.
• Engaged in 5 days requirement gathering sessions with client.
• Business Requirement report preparation & requirement traceability matrix preparation.
• Solution document designing.
• Experience in Bizxpert Methodology - Implementation Methodology and Administrator tools.
• Enabling setting in provisioning related to Employee Central, Time-off benefits.
• Worked on all four data models: Corporate data model, country specific corporate data model, Succession data model, Country specific succession data model in Provisioning
• Worked on association & propagation data model, picklist creation.
• Worked on Generic objects\Meta data framework for clock in- clock out data.
• Worked on RBP (EC, benefits), workflow & event reasons.
• Enabling global benefit in provisioning which includes Succession data model changes, enablement of generic objects, employee central & benefits.
• Provide support related to Employee central user management
• Worked on association & propagation data model
• Support related to user permissions and employee management
• Managing workflows and templates
• Created business rules for retroactive changes based on pay calendar date for pay group (payroll area) on personal information, job information and compensation information
• Workflows testing for comp info and job info for retroactive changes exceptions for certain user groups
• Position management settings in Employee Central
• Creating business rules on position object
• Job Classification and MDF objects configuration in Employee Central
• Created role-based permissions for Super Admins and different company-based roles and Employee data management groups
• Quality assurance for global job architecture project which is renaming job function to job family and adding job sub family to job code
• Test data preparation and test script execution for corporate data warehouse project
• UI field validations for manage position testing for different business units in EC
• End to end testing for position sync to employee profile
• Testing of Add new employee wizard and Rehire inactive employee wizard
• Integration testing from EC to various third-party systems Confidential, Corner Stone Etc. using Dell-Boomi middleware

Confidential, Tempe, Arizona

SuccessFactors Consultant

Responsibilities:

• Creating functional design specification (FDS) document which outlines the requirements of the interface, process, mapping document, vendor details and approvals.
• Created integrations between SuccessFactors and payroll systems like Cyborg, SAP on Premise payroll and HANA enterprise cloud (HEC) systems using Dell Boomi as a middleware.
• Created integrations between SuccessFactors EC system and time keeping systems like Workbrain and AutoTA.
• Configuring SuccessFactors system, writing business rules, creating workflows for different HR processes.
• Solving employee data replication and organization data replication issues between employee central EC and SAP ECC system.
• Analyzing replication errors in SLG1 log.
• Uploading data in to SuccessFactors system using different import tools in SF.
• Updating existing functional design specification documents with new enhancements according to the change requests.
• Performing functional unit testing (FUT) for assigned interface in development environment.
• Triggering the interface through Dell Boomi middleware and run the interface.
• Performing end to end (E2E) testing by performing all the validations on output file.
• Act as a point of contact for downstream/ upstream vendors.
• Writing test scripts, raising defects in HPQC system, uploading test results and defects to HPQC system.
• Raising change requests (CR’s) in case there is any change required to existing interface.
• Downloading the output files from SFTP and validating the output file according to tests scripts.
• Attending daily change requests meetings to provide updates on change requests and report the impact of other change requests on our interfaces.
• Updating interface support matrix in share folder with latest updates done on interface documents.
• Creating mapping documents to map source fields to target fields and maintain transformations for fields.
• Communicate with business owners for changes or enhancements to the interfaces.
• Updating HPQC system with test results for each test case/step and uploading documents to HPQC.
• Attending test cycle workshops providing variants document for upcoming end to end test cycles.

Confidential, Santa Clara, CA

SuccessFactors Consultant

Responsibilities:

• Providing solutions to support tickets arose in remedy software related to Employee Central and Performance & Goals Management module in SuccessFactors
• Attending HR Transformation, PRODUCTION CUTOVER Status updates, SuccessFactors knowledge transfer, SAP Defects and Handover meetings
• Restructuring role-based permissions RBP’s, creating new permission groups and permission roles
• Analyzing new software releases and educating HR about new Opt-In updates
• Initial load of employee’s data templates for new acquisitions and creating new number sequences, foundational data to accommodate employees from acquired company
• Configuring business rules for new enhancements required in Employee Central module
• Changing workflows, creating dynamic roles and dynamic groups for workflows
• Creating and changing Alert messages and Email notifications in Admin center
• Solving tickets related to Position Management, Time Off and Benefits
• Helping global HR team in creating regular employees and contingent workers
• Writing business rules and applying SAP solutions to solve system defects related to system
• Providing support to users in creating internal & external positions and job requisitions
• Solving issues in position to job requisition mapping from position org chart
• Enabling fields and making changes to portlets in Employee Central module using manage business configuration in Admin center
• Creating tickets in Launchpad support website related to application errors and coordinating with SAP to close defects
• Solving issues with AdHoc reports, ORD and worked as reports administrator
• Moving performance forms to back and forth in route maps and changing routing scales
• Creating user manuals for commonly reported issues and circulating to team
• Supporting interfaces to flow data downstream to ED, AD and other application systems
• Making changes to JRDM, Candidate Profile CDT, Career Sites and administration
• Configuring Data models in EC, RCM - SDM, CDM, CSF CDM, HRIS Propagation, Workflow XML’s in EC and JDRM Requisition template, CDT Candidate Profile and Integration between RCM and EC
• Providing administration for all modules EC, RCM, Confidential, LMS, Reports and Analytics
• Enhanced the existing functionality by including new fields in integration between Onboarding and EC
• Provided support to Onboarding module and solved the tickets associated with it.
• Created new reports in onboarding module
• Created conditions on panels to differentiate between onboarding and cross boarding
• Initiated NES step to new candidates
• Added new fields to panels for change requests
• Created and uploaded custom forms specific to client and attached to panels
• Provided onboarding administration by including users both in EC and Confidential admin
• Changed the Notifications templates according to new requirement
• Created integration between position management and job requisition
• Added new fields for RCM to Confidential integration
• Merged the candidate profile
• Changed the CDT candidate profile template and JDRM requisition template
• Provided administration to recruitment by creating recruitment groups
• Set the password policy and reset candidate passwords
• Added new locations to RMK positing location picklist
• Enabled new agencies to login to portal

Confidential, Chicago, Illinois

SuccessFactors Consultant

Responsibilities:

• Creating reports using online report designer ORD for EC
• Changing data model XML’s for HRIS mapping and propagation of fields in EC
• Importing and Exporting data files related to Metadata Framework (MDF) objects
• Solving issues related to Job classification, Job families, Job roles and position management
• Changing leave of absence workflows related to Time Off
• Adding custom fields to spot bonus portlet
• Auto populating fields in employment information portlet for benefits service date, service award date, FLSA status etc.
• Configuring notifications to remind managers regarding their reports contract end dates
• Downloading and uploading XML’s for SDM, CDM, CSF’s, Workflow rule and HRIS propagation and making changes according to business requirement
• Creating HRIS sync jobs and Email notification alerts jobs in provisioning
• Configuring position management, creating business rules for validating employee class and workflows for new position types
• Creating business rules for Job info to position sync and position to Job info sync
• Creating Mass changes for transactions involving job information portlet
• Configuring 90 days transition rule for position management
• Organizational management related issues including workflows
• ESS/ MSS related issues
• Time Management
• Personnel Administration
• Payroll
• HR reports and Queries
• Recruitment
• Personnel Development
• Travel onsite to client locations to perform various duties
• Perform a role of onsite coordinator and coordinate between onsite and offshore
• Work in waterfall and ASAP methodology of software development
• Attend meeting with client development and support manager
• Access production support ticket tool and assign ticket to ABAP hot seat and offshore team
• Provide production support to the developments after the Go-Live
• Attend Go-Live and cutover meetings representing implementation partner
• Complete plant specific trainings to work from manufacturing plants of clients
• Interact with key sap users to resolve the production support issues
• Explain the new requirements to the offshore team and take status of the developments at regular intervals
• Develop proof of concepts for interfaces and other developments
• Participate in due diligence meetings held for potential future clients
• Prepare presentation and proposals for pre-sales team for upcoming clients
• Involved from Final Preparation stage of the project in the Implementation.
• Trained the Business Process Owners and core users with the SAP HCM functionalities and day-to-day activities too.
• Responsible for HR Workshops and HR-key user training & User Acceptance Testing.
• Responsible for Testing the Business scenarios and writing the test cases/test scripts.
• Uploading the legacy date into the SAP system.
• Involved in Go-live activities.
• Successfully handled & supported the first month Parallel Payroll run with Legacy System.
• Supported the postproduction issues with utmost care and closed all the issues on time.