SUMMARY:

• Senior Technology Manager with over 19+ years of IT experience (15 years previously at Confidential Inc with progressive roles) delivering large, complex projects in advanced analytics, Product development, Data Management, Big Data, Cloud implementation, Application development & Web development.
• Hands on experience in program management, Product lifecycle management, IT Strategy, software architecture, data modelling, design, implementation & solution delivery.
• Expertise in Business Data Analytics, Datawarehouse, Cloud migration, SAP implementation, Master Data Management, Marketing & Sales, Inventory Analytics & Management, Order to Cash Delivery Management & Asset Management in various industries including Manufacturing, Retail, Logistics, Healthcare, Telecom & Oil & Gas.
• Proven track record in successfully completing several new implementations, migration and enhancements highlighting increased productivity, automation, efficiencies, integration and visibility. Strong ability to help drive an end - to-end solution through all stages of the software development life cycle, including planning, development, risk management, testing, implementation and support. Hands on experience in Agile, Waterfall & Lean project management methodologies.
• Possess excellent oral and written communication skills.

SKILLS:

Project Management Methodologies: Hands on experience in Agile scrum, Scaled Agile, Waterfall, Lean & Six Sigma, CMMI and ISO Methodologies

Program Management Proficiencies: Hands on experience in building PMO process from scratch, hands on experience using Microsoft Project Plan (MPP), EPM, JIRA, confluence, enterprise portfolio applications like CA PPM & Planview. Good exposure in leading & managing global remote teams, people management, building support teams, change management, portfolio management, team mentoring, senior executive level program status reporting/dashboards, vendor management, participated in bid management process & hands on experience working on business process documentation.

Software Proficiencies: Hands on experience in Big Data technologies (like Spark SQL, Hortonworks, HIVE, Ranger, Atlas), Python, Big Data implementation (both on premise & cloud), Data Modelling, Data Management (Metadata Management, Data Prep for Data Science projects), Gitlab, SAP Business Objects, SAP HANA, Salesforce, oracle, informatica, Tableau, AutoSys, IT infrastructure (server commissioning & upgrade) legacy technologies (C#, ASP.net, MS SQL server, SSIS, SSAS, SSRS), PL/SQL, Microsoft Office Suite, SharePoint, UML, MS Visio, ER Studio & TFS

Functional/business process knowledge: Business data Analytics, Master data management, Data Privacy, Data Quality management, Sales & Marketing business process & analytics, NPI Engineering & product lifecycle, Inventory management, product profitability analysis, finance reporting & analytics, SIOP Forecasting, order to cash delivery management, Asset Management, SAP Deployment and ecommerce (B2B & B2C)

PROFESSIONAL EXPERIENCE:

Confidential

Manager Project IT - Big Data & Data Science

Responsibilities:

• Managing end to end delivery of several data science & analytics projects related to assessment of sentinel node (Brest cancer prediction), End of life (EOL) prediction for tracheotomy patients & patient scheduling programs (Patient care) using Agile methodology.
• Current responsibilities include working with project sponsor, stakeholders (medical department leads) & product owner in capturing business case, documenting goals by working with product owner & Data science team in confluence, provide assistance in IRB documentation for use case approval, create & manage release plan to accomplish project goals, leading daily scrum meeting, biweekly sprint planning, backlog grooming & sprint retrospective sessions. Responsibilities also include managing the project dashboard in JIRA and maintain risks/issues in Planview & reporting weekly/monthly status to project stakeholders & senior management.
• Additional responsibilities include architecting the end to end interface process flow between Epic & data Lake (using Horton works framework) using Nifi & spark for End of life project, strategy & tools evaluation for data science model management to meet proposed FDA regulations.
• Worked on refining agile process to fit data science project delivery and published MOS.

Confidential

Implementation Manager - Advanced Analytics

Responsibilities:

• Worked on building a customer journey and interactions Data Lake (using Hortonworks) for Confidential wireless team on Hortonworks platform (Big Data) by integrating raw data from customer demographics, customer profile, call history, data usage history, and interactions data.
• The goal of the project also included analysis of customer call topics (used NLP models to identify the call reason), identify insights in data to reduce customer calls by identifying call patterns/triggers and build predictive models to handle/automate repeated issues.
• The scope also included identifying opportunities to increase sales by recommending appropriate plans to customers based on international travel plan activation history, call & data usage.
• Key responsibilities included leading team of data engineers and data scientists (total team size of 18) to manage end to end project delivery, design/build the data model for schematic layer for tables in Hive, source-target mapping, implemented project delivery process using agile methodology by working with client product owner to groom backlog, lead sprints, identify & document risks/opportunities, mitigation plans.

Confidential, Houston, TX

Program Manager - Data science projects

Responsibilities:

• The goal of project is to build a maintenance service plan based on usage-based pricing model that offers discount for customers based on usage data for TFE (Turbo fan engines). Customers participating in the program share their engine usage data on monthly basis which is uploaded to Azure ( Confidential cloud). Customers with good usage statics are rewarded up to 10% of service contract per engine. Building features to derive usage scores based on time in take-off, cruise, landing and wind speed.
• Connected wheels and brakes
• The project is for GOL and Hawaiian airways (external customers). The goal is to reduce unplanned aircraft downtime by predicting brake ware by building anomaly detection report based on brake usage data received from airlines. The data science prediction models use data captured from the brake energy during landing, cross wind, head wind, thrust reverse, historical maintenance of brakes (brake worn) and predicts when the brakes need maintenance.
• Managed end to end delivery of projects using agile methodology (SAFe) from idea initiation to deployment.
• Led and managed a team of 15 resources across projects which included globally matrixed team of data scientists, data engineers, data governance/management leads & production engineers
• Key responsibilities included project initiation, project planning, led/participated in workshops, documented use case requirements including key KPI’s & data sources, release & sprint planning, team assignment (data engineering, data science, data management & production engineering), worked on design approaches for data acquisition & cleansing process, source-target mapping, managed project budget, led scrums & coordinated testing of analytics modules
• Worked on key technologies like Spark, Pandas & Hive. Also worked on design & code reviews
• Worked with product owner and business SME’s to groom backlog, identify & document risks/opportunities, mitigation plans.
• Prepared & published weekly status reports and reported the project progress to Confidential data science VP/CIO, key stake holders & Confidential Aerospace customers.

Program Manager

Confidential

Responsibilities:

• Worked on planning, building & deploying Data Lake platform for Confidential on Azure using Hortonworks framework.
• The goal was to enable Confidential for businesses to increase opportunities & revenue streams for Confidential by integrating data from 174 sources covering global ERP’s, CRM & external logistics systems across all Confidential businesses.
• Worked on cloud architecture, design and data modelling of data tables in Hive. Worked on key technologies like Kafka, Atlas, HIVE, Spark SQL, HDF & used informatica PowerCenter to source data from legacy systems and ingested the same in blob storage. Worked with team to process & manage external/internal data to Azure blog storage and HIVE tables. Interfaced Tableau for visualization of business insights.
• Managed a program budget of $8 M which included funding for partner teams (vendors), Azure subscription and internal Confidential resources.
• Worked on Data Lake architecture, design, coordinated with security team to define & set policies on platform using Ranger. Also coordinated with security & infra teams in defining VM requirements & automation using chef
• Worked with data governance team on defining approach for data cataloguing, metadata management, data privacy, data quality and data lineage for sources ingested in Data Lake
• Led team of 40+ resources (both onsite and offshore) which includes Vendor teams & internal Confidential resources to ensure timely delivery of use cases using scaled agile methodology (7 work streams)
• Worked on key Confidential for product profitability analytics, Freight analytics, pricing analytics and industrial process improvement (Gloves analytics) use case with a potential ROI of $40 M
• Coordinated with senior management, CIO’s, business unit functions, Confidential security team, Architecture teams, PMO and 3rd party vendors and reports program status to key stakeholders, program sponsor and product owners
• Maintained program risks, issues, opportunities, finance information & publishes weekly status reports (in CA PPM) and used JIRA for tracking sprint delivery with work streams
• Worked on business requirements documentation, test plan/case documentation reviews and coordinated with business users for user acceptance testing and sign off

Business Intelligence Global Delivery Manager

Confidential

Responsibilities:

• Led product development, applications development, commissioning new platform & support of several key IT initiatives and implemented critical enhancements to increase visibility of business intelligence footprint across Confidential Industrial Safety business
• Managed a program budget of $5 M (YOY) and successfully delivered several projects across various businesses with Confidential Safety Products by utilizing the Agile methodology. The projects were delivered on-time and met customer data quality expectations.
• Worked on SAP deployment project for Confidential Industrial Safety business which also included migration of business process from legacy JD Edwards (AS400) and also worked on business data reporting in SAP BI & HANA.
• Served as the delivery leader for several Business Intelligence projects being developed for Confidential ’s Industrial Safety group, which included:
• Integration and development of over eighteen (18) ERP systems and CRM (salesforce) data to data warehouses for Americas, EMEA and Asia Pacific
• Worked on data modelling, data quality & privacy management Master data management of customer, materials, vendors and rationalization of transaction data (multiple ERP data) across sales orders, invoice, order delivery & inventory
• Migrated existing data warehouse from DB2/Datastage platform to SQL/Informatica, which required rewriting master data and iDOC transaction data interfaces
• Development, testing and support of downstream applications & Datamarts for sales (sales compensation & reporting), marketing (selling strategies, product profitability, upsell, cross sell) engineering (NPI product tracking, ROI), Integrated supply chain (Inventory & forecasting), finance and customer support divisions in Confidential Industrial safety. Worked on HPP ( Confidential Partner program) for calculating customer rebates & promotion, sales incentive program for Americas and EMEA, Sales Inventory & operations planning (SIOP), Inventory management and the Distributor portal to enable customers to track their orders and shipments online
• Worked on setting up offshore support team to support data warehouses, data marts and business objects universe & reports. Setup SLA’s for vendor teams and followed ITIL process for incident, problem, change management & release management
• Oversaw the end-to-end process of each project from design to implementation & end user testing and sign off
• Developed the technical architecture and design, gap analysis, implementation roadmap, work plan, resource plan, POC scenarios, as-is processes, to-be processes, implementation and support plans
• Managed commissioning of server infrastructure and execution of data business warehouses & reporting using data Business Objects 4.1, MS SQL Server 2008. Informatica, SSIS, SAP BW, Tableau, Autosys
• Led team of 20+ resources (both onsite and offshore) to ensure timely delivery of key BI projects and support global data warehouse platforms
• Coordinated with senior management, CIO, business unit president, PMO, sales, finance, IT, marketing, engineering, ISC, 3rd party vendors and customer support functional teams to ensure each of the critical tasks of the project were completed in a timely manner
• Worked on business process documentation, managed program/project risks, issues, opportunities, finance information & published weekly status to stakeholders. Deployed agile tools and lean processes for development & support teams

IT Project Manager

Confidential

Responsibilities:

• Led Confidential Process Solution Group’s Knowledge Management site development project and bid management program
• Worked on design and managed a knowledge management site to enhance information optimization across Confidential Process Solutions by re-designing the HPS Intranet adding key functionality and new supporting governance procedures
• Designed and implemented a comprehensive taxonomy and built additional features and functions, such as advanced search using common meta-data and enterprise wiki capabilities in SharePoint 2010
• Re-configured the rules for the HPS Internet to route documents and auto tag the meta data of the document allowing for optimal flow and increased efficiencies
• Worked on development of bid management applications to standardize the lead/opportunities process between Confidential and end customers. The solution included building downstream application interfaces with SAP, SPM, SFDC, Siebel, Winest/HIET and building business intelligence (BI) applications for market analytics, Sales Inventory Operations Planning (SIOP) application, and a custom .NET tool (Autoprice) for dynamic sales pricing based on the market
• Designed new modules for Bid management applications based on customer requirements
• Analysed the impact of the changes requested and estimated the work involved in making the required changes
• Evaluated and reconfigured Bid Management applications (as needed), such as eGAP, eEAC, HIET, SPM, Autoprice, HPS CI and SIOP
• Oversaw the end-to-end process of each project from design to implementation
• Collaborated with marketing communication, sales, training and customer support teams to ensure all business requirements were captured
• Designed product hierarchy and metadata structure to maintain documents related to products, marketing, training and customer support
• Developed test plan to test configuration of roles, document approval workflow and document retention
• Successfully completed required process documentation for CMMI and ISO audits for projects under development as part of bid management program
• Managed a team of eight (8) resources in India for the HPS Intranet project and team of seven (7) for the bid management program
• Worked on business process documentation, managed project risks, issues, opportunities, finance information & published weekly status to project stakeholders

Technical Lead Engineer

Confidential

Responsibilities:

• Worked as Principal Engineer and developed Confidential Automation Control System’s business data marts, Field Centrix system reports, and digital forms for Confidential Specialty Materials
• Built and maintained the lead generator data marts, indirect spend data mart, global sales data mart, reports in SSRS interfacing with Field Centrix system, and a marketing intelligence system based on product data consolidated by the market research team
• Hands on experience in developing applications using ASP.net, SQL Server 2005, SSIS, SSRS and SSAS, and SharePoint 2003
• Worked on development of Digital Forms application to allow for the ability to upload html forms with any layout, define business rules to automate the data routing process and email notifications, configurable access permissions and flexible reports
• Designed and managed the creation, development, and testing of each module / application
• Implemented six sigma practices to improve product quality