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Salesforce Engineer Resume

Raleigh, NC

PROFESSIONAL SUMMARY:

  • Overall 3 years of extensive experience in Salesforce.com CRM and Force.com platform.
  • Good working experience with Onsite/Offshore model.
  • Good working experience with BA team to effectively improve the features on current environment.
  • Worked on Agile and waterfall methodologies.
  • Sales force Certified Developer (DEV401) and proficient in test - driven, Agile/Scrum environment, Iterative, Waterfall development.
  • Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer and business analyst and involved in various phases of entire project from requirement gathering, architecture development, implementation, the end users.
  • Worked in all stages of Software Development Life Cycle (SDLC) i.e., Systems Analysis, Design, Development, Testing and Implementation
  • Extensive experience in developing Apex Classes, Triggers, Controllers and Visual force pages.
  • Experienced in Business Analysis working closely with Business & Support Units and have experience in using Object Oriented software development (OOD) methodologies like XP-Agile, Rapid Application Development & Test Driven Development.
  • Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and inter-personal skills.
  • Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Languages: Java, JQUERY, MS Office (Excel, Word, Powerpoint& Outlook)

IDE: Force.com IDE.

MS: Windows XP/2000/NT 4.0, Red Hat Linux and Unix.

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh, NC

Salesforce Engineer

Responsibilities:

  • Operated in 3 week sprints with flexibility on length based on immediate functionality concerns.
  • During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.
  • Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects
  • Implemented lightning components as a pilot program for 1200 users.
  • Ensured application availability and data integrity through preventative maintenance and upgrades.
  • Developed various custom objects like field scheduling event, procedures and recurrence. Experience in developing Salesforce1 mobile application.
  • Worked with business analyst to develop project implementation and develop plans including user interfaces.
  • Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and Visualforce, which support most critical processes and workflows.
  • Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
  • Deploying applications from Sandbox to Production using Change Sets.
  • Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary.
  • Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.
  • Created complex workflow rules criteria’s for field updates and email alerts.
  • Created Visualforce pages as per the client requirements and customizing Partner portal using various components.
  • Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
  • Used SQL queries for retrieving data.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script,SQL,Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Custom Views, Sandbox data loading, Eclipse IDE Plug-in Web Services, WSDL, SOQL & SOSL, Eclipse IDE Plug-in.

Confidential, Denver, CO

Salesforce Consultant

Responsibilities:

  • Worked with business analyst to develop project implementation and develop plans including user interfaces.
  • Worked on Agile methodology and Operated in 3 week sprints with flexibility on length based on immediate functionality concerns.
  • Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
  • During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.
  • Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects.
  • Created Pricing rules, constraint rules for types of products.
  • Deploying applications from Sandbox to Production using Change Sets.
  • Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.
  • Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.
  • Created complex workflow rules criteria’s for field updates and email alerts.
  • Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions
  • Used SQL queries for retrieving data.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the applications.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, SQL, Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Custom Views, Sandbox data loading, Eclipse IDE Plug-in Web Services, WSDL, SOQL & SOSL, Eclipse IDE Plug-in.

Confidential

Salesforce Consultant

Responsibilities:

  • Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Maintained user roles, security, profiles, and workflow rules wherever necessary.
  • Created complex workflow rules criteria for field updates and email alerts.
  • Created Visualforce pages as per the client requirements and customizing Partner portal using various components.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the applications
  • Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects.
  • Worked on Writing and Reviewing QA test scripts for UAT with end-users and UAT signoff
  • Analyzed the Scope of the Requirements, and managed requirements to avoid Scope Creep.
  • Participated in Requirement Gathering Sessions & JAD Sessions.
  • Reviewing the test cases provided by the QA team, and providing feedback

Key Technologies/Skills:Salesforce.com, S-Controls, APEX, Visual Force, Import Wizard, APEX, XML, Controllers, Security model, Sharing Rules, App Exchange, Integration, Workflows, Email Updates, Eclipse IDE, JavaScript, toolkit, Web Services API, J2EE, JSP, Java Bean, HTML, Java script.

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