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Pre-sales Solution Architect Resume

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Phoenix, AZ

PROFESSIONAL SUMMARY:

Hands on solution - driven IT professional with 14+ years of extensive experience as a consultant, architect, project manager, team lead, and senior engineer across a variety of Fortune corporate industries. Focus on pre-sales, product scoping & pricing, solution development, project management, network engineering, and systems administration. Energetic and recognized for having excellent communication and problem-solving skills spanning multiple technical towers and global enterprises.

TECHNICAL SKILLS:

Proficiencies: L AN, WAN, MAN, WWAN, TCIP/IP, IPv4, IPv6, MPLS, VoIP, QoS, OTV, SDN, ACI, Microwave, WiFi

Programming Languages: ASR, ASA, Nexus, Wireless, WLC, Prime, SDN Cisco, Palo Alto, F5, Riverbed, Juniper, HP EIGRP, OSPF, BGP, RIP, RIPv2 Windows XP/7/10, Windows Server, Linux, Mac VMWare, Azure, AWS, Virtual Box, Cloud brokering technologies HP, EMC Active Directory, Exchange, MySQL, MS SQL, Sybase, DNS, DHCP HTML, ASP, PHP, VB, C#, C++, Perl, VBScript

PROFESSIONAL EXPERIENCE:

Pre-Sales Solution Architect

Confidential, Phoenix, AZ

Responsibilities:

  • Headed high-level infrastructure planning, design, and optimization initiatives including datacenter design with Cisco, HP, EMC, Azure, AWS, F5, Riverbed, and VMware technologies
  • Provided winning solutions as part of the pre-sales team which included responding to RFPs and RFIs from existing and prospective clients that resulted in exceeding quarterly targets
  • Developed effective solutions and provided technical leadership to engineering teams for post-sales delivery
  • Planned and managed large and complex global IT initiatives, including datacenter migrations, transformations, and disaster recovery
  • Worked closely with executive sales teams to deliver quotes and full IT solutions in networking, computing, storage, and virtual cloud infrastructure
  • Interfaced directly with client executives to facilitate technical design workshops, collect data and produce required project deliverables
  • Successfully managed multimillion-dollar revenue accounts including focus on several Fortune 100 companies
  • Developed solution architectures for global organizations with solutions spanning multiple continents
  • Drove and delivered simultaneous client engagements to timely completion
  • Designed virtual multitenant environments for companies to maximize cost savings
  • Created architectural documentation including Visio diagrams of servers, network, applications, and data flow
  • Participated in both pre-sales and post-sales activities, including establishing statements of work, responsibility matrixes, and overseeing technical realization of solution by delivery teams

Senior Network Engineer / Network Tower Lead

Confidential, Phoenix, AZ

Responsibilities:

  • Worked with management to identify opportunities to consolidate and place global Internet gateways and proxies to decrease capital and operational expenses
  • Managed complex global IT projects, including VoIP implementation, enterprise QoS enablement, and DMZ segregation
  • Led teams of on-shore and off-shore network engineers across 3 shifts, responsible for 16 sites spanning 8 different countries
  • Served as the focal point for level 3 incident management, and participated as an integral member on the change review board (CRB)
  • Effectively aided other teams by bridging knowledge gaps among several technical towers, i.e. compute, storage, security, network, and application
  • Designed and implemented multi-site high availability utilizing layer 2 extension
  • Implemented and managed dynamic routing across enterprise LAN and WAN to utilize BGP, EIGRP, and OSPF
  • Troubleshot complex problems and provided viable solutions related to internet access, security, VoIP, videoconferencing, and wireless

Enterprise Architect

Confidential, Jackson, MI

Responsibilities:

  • Developed enterprise standards and strategies to ensure current and emerging technologies were encompassed in future technology landscape
  • Served as member of Architecture Review Board that approved projects and expenditures and ensured compliance with enterprise standards
  • Worked across multiple project teams to ensure the future state was well understood, that the project teams were aligned and architectural standards and practices were followed
  • Designed, developed, documented, and analyzed overall architecture of storage, network, and computing systems in physical and virtual environments
  • Served as subject matter expert (SME) in design and implementation of cost-effective and high performance IT infrastructures
  • Researched vendors, led evaluations, participated in RFP process, and developed design for replacing all core networking equipment in the enterprise valued Confidential $7M
  • Led project for improved datacenter high availability and disaster recovery
  • Led initiative to consolidate and virtualize standalone physical servers to reduce operating costs and hardware demands. Company yielded savings of over $6M capital and $2M O&M expenditures in a single tier upgrade cycle
  • Selected vendor, provided design, and led implementation for $10M enterprise mobility initiative

Network Prototype and Design Engineer

Confidential, Jackson, MI

Responsibilities:

  • Key team member responsible for the build of a private cloud prototyping network and computing environment for both internal and external collaboration, as well as interoperability proving grounds for SAP technologies valued Confidential $10M
  • Led site surveys and assessments for microwave communication pilot prior to statewide deployment with project budget of $45M
  • Contributed in Smart-Grid assessment and assisted in the administration of over 300 servers and 260 TB storage in both VMware and physical environments
  • Designed and implemented enterprise networks to support redundant, secure connections throughout different security zones and ensured optimal bandwidth and availability between high performance server environments
  • Created detailed component-level documentation, including functional requirements, network diagrams, implementation procedures, and configuration procedures
  • Strong support and configuration for IPv6 technology and configured 6to4 tunneling for site-to-site connectivity
  • Worked closely with vendors to make product recommendations and provided detailed analysis on cutting-edge distribution automation and smart-grid technologies for statewide mass deployment - $800M

Senior Network Engineer

Confidential, Lansing, MI

Responsibilities:

  • Provided troubleshooting and diagnosed problems on enterprise government networks in a 24x7 NOC environment
  • Worked extensively with dynamic routing protocols such as BGP, EIGRP, and OSPF in core networks
  • Used tools such as HP OpenView (HPOV) and Solarwinds to aid in discovering network outages and problems via SNMP
  • Set up LAN services such as DHCP, DNS, SNMP, and NTP on Cisco devices
  • Provided real-time fault isolation and remote troubleshooting for hundreds of endpoints
  • Increased overall availability of network by quickly identifying and fixing problems on LAN, MAN, and WAN networks
  • Isolated defective fiber optic cabling, circuitry, and hardware, then dispatched field technicians to make necessary time-sensitive repairs
  • Designed and implemented ISDN failover as backup to frame-relay networks
  • Worked with customers and other IT groups to resolve outages and minimize business impacting events
  • Maintained extensive frame relay networks and administered route maps, set up traffic shaping, and utilized dynamic multipoint VPN
  • Audited designs and configurations implemented for outsourced service provider for accuracy to ensure stability of global voice and frame relay networks

Systems Engineer

Confidential, Saginaw, MI

Responsibilities:

  • Managed Cisco 17xx, 26xx, 36xx routers, 19xx, 29xx, 35xx switches, and PIX firewalls for cloud based service offering
  • Administered Web, Email, DNS, NTP, database, VMware GSX, and cache servers.
  • Created MS Visio diagrams of network and server topologies
  • Reduced total bandwidth expenses by up to 40% by designing content caching solution using WCCP technologies between Cisco routers and Enterprise Linux cache servers
  • Implemented remote access VPNs on Cisco firewalls and Windows 2003 servers
  • Implemented Cisco IP accounting, Ethereal, NMAP, Nessus, Snort IDS, MRTG, and other products to troubleshoot network problems, monitor performance, and test for security vulnerabilities
  • Coordinated with telco vendors for new installations and circuit troubleshooting
  • Configured PIX (501,506, 515 and 525) and Linux firewalls for multi-layer packet inspection

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