Pre-sales Solution Architect Resume
Phoenix, AZ
PROFESSIONAL SUMMARY:
Hands on solution - driven IT professional with 14+ years of extensive experience as a consultant, architect, project manager, team lead, and senior engineer across a variety of Fortune corporate industries. Focus on pre-sales, product scoping & pricing, solution development, project management, network engineering, and systems administration. Energetic and recognized for having excellent communication and problem-solving skills spanning multiple technical towers and global enterprises.
TECHNICAL SKILLS:
Proficiencies: L AN, WAN, MAN, WWAN, TCIP/IP, IPv4, IPv6, MPLS, VoIP, QoS, OTV, SDN, ACI, Microwave, WiFi
Programming Languages: ASR, ASA, Nexus, Wireless, WLC, Prime, SDN Cisco, Palo Alto, F5, Riverbed, Juniper, HP EIGRP, OSPF, BGP, RIP, RIPv2 Windows XP/7/10, Windows Server, Linux, Mac VMWare, Azure, AWS, Virtual Box, Cloud brokering technologies HP, EMC Active Directory, Exchange, MySQL, MS SQL, Sybase, DNS, DHCP HTML, ASP, PHP, VB, C#, C++, Perl, VBScript
PROFESSIONAL EXPERIENCE:
Pre-Sales Solution Architect
Confidential, Phoenix, AZ
Responsibilities:
- Headed high-level infrastructure planning, design, and optimization initiatives including datacenter design with Cisco, HP, EMC, Azure, AWS, F5, Riverbed, and VMware technologies
- Provided winning solutions as part of the pre-sales team which included responding to RFPs and RFIs from existing and prospective clients that resulted in exceeding quarterly targets
- Developed effective solutions and provided technical leadership to engineering teams for post-sales delivery
- Planned and managed large and complex global IT initiatives, including datacenter migrations, transformations, and disaster recovery
- Worked closely with executive sales teams to deliver quotes and full IT solutions in networking, computing, storage, and virtual cloud infrastructure
- Interfaced directly with client executives to facilitate technical design workshops, collect data and produce required project deliverables
- Successfully managed multimillion-dollar revenue accounts including focus on several Fortune 100 companies
- Developed solution architectures for global organizations with solutions spanning multiple continents
- Drove and delivered simultaneous client engagements to timely completion
- Designed virtual multitenant environments for companies to maximize cost savings
- Created architectural documentation including Visio diagrams of servers, network, applications, and data flow
- Participated in both pre-sales and post-sales activities, including establishing statements of work, responsibility matrixes, and overseeing technical realization of solution by delivery teams
Senior Network Engineer / Network Tower Lead
Confidential, Phoenix, AZ
Responsibilities:
- Worked with management to identify opportunities to consolidate and place global Internet gateways and proxies to decrease capital and operational expenses
- Managed complex global IT projects, including VoIP implementation, enterprise QoS enablement, and DMZ segregation
- Led teams of on-shore and off-shore network engineers across 3 shifts, responsible for 16 sites spanning 8 different countries
- Served as the focal point for level 3 incident management, and participated as an integral member on the change review board (CRB)
- Effectively aided other teams by bridging knowledge gaps among several technical towers, i.e. compute, storage, security, network, and application
- Designed and implemented multi-site high availability utilizing layer 2 extension
- Implemented and managed dynamic routing across enterprise LAN and WAN to utilize BGP, EIGRP, and OSPF
- Troubleshot complex problems and provided viable solutions related to internet access, security, VoIP, videoconferencing, and wireless
Enterprise Architect
Confidential, Jackson, MI
Responsibilities:
- Developed enterprise standards and strategies to ensure current and emerging technologies were encompassed in future technology landscape
- Served as member of Architecture Review Board that approved projects and expenditures and ensured compliance with enterprise standards
- Worked across multiple project teams to ensure the future state was well understood, that the project teams were aligned and architectural standards and practices were followed
- Designed, developed, documented, and analyzed overall architecture of storage, network, and computing systems in physical and virtual environments
- Served as subject matter expert (SME) in design and implementation of cost-effective and high performance IT infrastructures
- Researched vendors, led evaluations, participated in RFP process, and developed design for replacing all core networking equipment in the enterprise valued Confidential $7M
- Led project for improved datacenter high availability and disaster recovery
- Led initiative to consolidate and virtualize standalone physical servers to reduce operating costs and hardware demands. Company yielded savings of over $6M capital and $2M O&M expenditures in a single tier upgrade cycle
- Selected vendor, provided design, and led implementation for $10M enterprise mobility initiative
Network Prototype and Design Engineer
Confidential, Jackson, MI
Responsibilities:
- Key team member responsible for the build of a private cloud prototyping network and computing environment for both internal and external collaboration, as well as interoperability proving grounds for SAP technologies valued Confidential $10M
- Led site surveys and assessments for microwave communication pilot prior to statewide deployment with project budget of $45M
- Contributed in Smart-Grid assessment and assisted in the administration of over 300 servers and 260 TB storage in both VMware and physical environments
- Designed and implemented enterprise networks to support redundant, secure connections throughout different security zones and ensured optimal bandwidth and availability between high performance server environments
- Created detailed component-level documentation, including functional requirements, network diagrams, implementation procedures, and configuration procedures
- Strong support and configuration for IPv6 technology and configured 6to4 tunneling for site-to-site connectivity
- Worked closely with vendors to make product recommendations and provided detailed analysis on cutting-edge distribution automation and smart-grid technologies for statewide mass deployment - $800M
Senior Network Engineer
Confidential, Lansing, MI
Responsibilities:
- Provided troubleshooting and diagnosed problems on enterprise government networks in a 24x7 NOC environment
- Worked extensively with dynamic routing protocols such as BGP, EIGRP, and OSPF in core networks
- Used tools such as HP OpenView (HPOV) and Solarwinds to aid in discovering network outages and problems via SNMP
- Set up LAN services such as DHCP, DNS, SNMP, and NTP on Cisco devices
- Provided real-time fault isolation and remote troubleshooting for hundreds of endpoints
- Increased overall availability of network by quickly identifying and fixing problems on LAN, MAN, and WAN networks
- Isolated defective fiber optic cabling, circuitry, and hardware, then dispatched field technicians to make necessary time-sensitive repairs
- Designed and implemented ISDN failover as backup to frame-relay networks
- Worked with customers and other IT groups to resolve outages and minimize business impacting events
- Maintained extensive frame relay networks and administered route maps, set up traffic shaping, and utilized dynamic multipoint VPN
- Audited designs and configurations implemented for outsourced service provider for accuracy to ensure stability of global voice and frame relay networks
Systems Engineer
Confidential, Saginaw, MI
Responsibilities:
- Managed Cisco 17xx, 26xx, 36xx routers, 19xx, 29xx, 35xx switches, and PIX firewalls for cloud based service offering
- Administered Web, Email, DNS, NTP, database, VMware GSX, and cache servers.
- Created MS Visio diagrams of network and server topologies
- Reduced total bandwidth expenses by up to 40% by designing content caching solution using WCCP technologies between Cisco routers and Enterprise Linux cache servers
- Implemented remote access VPNs on Cisco firewalls and Windows 2003 servers
- Implemented Cisco IP accounting, Ethereal, NMAP, Nessus, Snort IDS, MRTG, and other products to troubleshoot network problems, monitor performance, and test for security vulnerabilities
- Coordinated with telco vendors for new installations and circuit troubleshooting
- Configured PIX (501,506, 515 and 525) and Linux firewalls for multi-layer packet inspection