Global Spam Operations Analyst Resume Menlo Park, CA - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, Menlo Park, CA

Global Spam Operations Analyst

Responsibilities:

Investigate and review fake accounts, hacked accounts, intellectual property and legal violations, fraud, risk, scams, and spam attacks on Confidential and Instagram to develop better user experience abiding by Confidential policy and regulations as well as users trust and safety.
Provide scalable spam solutions and cross functionally working with other Confidential teams including Safety, Legal, and Risk.
Lead proactive efforts to eliminate fake accounts and spam by analyzing trends internationally, graphs and reports, and curating them.
Establish the intent of user accounts on the website and take appropriate action to either cease or allow activity.
Assess tickets with a fast turn around time to meet daily quota (4800+) as well as assist fellow team members with their questions.
Conduct weekly Quality Assessments of the team's output and meet with them to discuss trends, errors, and places that need improvement.

Confidential, San Francisco, CA

Marketing Specialist

Responsibilities:

Google Adwords and Native advertising expert, managing marketing and affiliate marketing advertising campaigns for tech businesses and affiliate products with the purpose of growth hacking.
Proficient in WordPress, Salesforce CRM, Marketo, SEO, SEM, Adobe Photoshop, Google Adwords, Confidential Ads, Yahoo Ads, Bing Ads, Taboola, Outbrain, MailChimp, Google Analytics, MS Office, Outlook, Access., Paid Ads, Native Ads, and Organic Ranking.
Manage Social Media ( Confidential, Instagram, Twitter, YouTube, Pinterest, Tumblr, Google+).
Generated content for blog, articles, and social media channels.

Confidential, San Francisco, CA

Marketing Affiliate

Responsibilities:

Representing and helping Confidential grow and scale nationwide. Gained 250,000+ new users in less than 3 years.
Oversaw and motivated campus managers and ambassadors, responsible for implementation of ambassador citywide initiatives and online social media campaigns, activated street teams and organized events with local businesses, and built relationships with key infuencers in San Diego.
Proficient in Salesforce CRM, SEO, SEM, Growth Hacking, Google Analytics, Moz, PPC campaigns, Adobe Creative Suite, Microsoft Office, Excel, and Wordpress.

Confidential, San Francisco, CA

Marketing Intern

Responsibilities:

Assisting with venue relations and management, partnerships global and local, user acquisition, live events, customer support, fraud, and app analytics.
Proficient in Salesforce CRM, HipChat, SEO, SEM, PPC campaigns, Google Analytics, Moz, Office, Outlook, Growth Hacking, and Adobe Creative Suite.

Confidential, San Diego, CA

Marketing Specialist

Responsibilities:

Recognized global leader in pharmaceutical drug discovery chemistry and development.
Responsible for managing company’s website, directory and e - store, social media campaign, web blog, website analytics, web design, press releases, and website content.
Proficient in Siebel CRM, Marketo, SEO, SEM, Adobe Creative Suite, Moz, Google Analytics, PPC Campaigns, Organic Search Growth, and MailChimp.

Confidential, San Diego, CA

Territory Manager

Responsibilities:

Provided pharmaceuticals, toxicology testing, and medical devices to physicians and medical facilities.
Management of new and preexisting accounts by cold calling and walk-ins with the objective of building strong relations with physicians, arranging appointments and lunches, and giving presentations to achieve sales goals.
Proficient in Cold Calling, Customer Service, Salesforce CRM, Bright Tree, MS Office, Excel, and Outlook.

Confidential, San Diego, CA

Research Associate

Responsibilities:

Research Associate in a Microbiology/Virology Lab.
Skills Obtained: Bioinformatics, Python, DNA Sequencing, PCR, ELISA, SDS-PAGE, Pipetting, DNA Cloning, Purification, Filtration, Gel Electrophoresis, DNA Preparation, Cell & Tissue Culturing, Western Blotting, Protein Extraction, & GLP