SUMMARY
- 20 years Traveling Door - to-Door Marketing experience
- 20 years customer service experience
- 11 years Online Ecommerce experience
- 6 Years Hotel/Restaurant hospitality experience
- 2 years as a Community Service Director for a Not-For-Profit Outreach Organization
- Recognizable strengths in problem solving
- Exceptional attention to detail
- Personable and persuasive with excellent communication skills
- Adaptable to rapidly changing requirements and situations
- Ability to quickly adapt to company standards and policies
PROFESSIONAL EXPERIENCE
Founder & CEO
Confidential
Responsibilities:- Founded and Established a cohesive and comprehensive youth outreach organization using a Door- to-Door fundraising strategy
- Trained/Directed a team of up to seven Door-to-Door Fundraising volunteers
- Developed and provided mentor services for at-risk youth
- Maintained professional relationships with clients and the public
- Collaborated with various youth community service providers
Sales Professional
Confidential, Chicago
Responsibilities:
- Managed all showroom opening and closing operations
- Remained customer-centric at all times to promote company's brand and drive sales
- Educated customers about product advantages over competition
- Developed and maintained professional business relationships with customers
- Executed sales performance plans to improve objectives as assigned by management
- Expedited and resolved customer complaints by investigating problems and developing solutions
Owner & Operator
Confidential
Responsibilities:- Responsible for administrative tasks, hiring and training of up to 20 Door-to-Dooragents
- Planned and scheduled Direct marketing routes nationwide.
- Explained and demonstrated benefits of all products sold.
- Processed customer payments and forms with customers
- Monitored activities proactively and took necessary action to re-direct efforts as needed
- Ensured confidentiality of private customer information.
- Successfully created and operated (2) Direct Marketing Organizations
- Owner of a successful E-commerce business since 2006
