Founder & CEO Resume

SUMMARY

20 years Traveling Door - to-Door Marketing experience
20 years customer service experience
11 years Online Ecommerce experience
6 Years Hotel/Restaurant hospitality experience
2 years as a Community Service Director for a Not-For-Profit Outreach Organization
Recognizable strengths in problem solving
Exceptional attention to detail
Personable and persuasive with excellent communication skills
Adaptable to rapidly changing requirements and situations
Ability to quickly adapt to company standards and policies

PROFESSIONAL EXPERIENCE

Founder & CEO

Confidential

Responsibilities:

Founded and Established a cohesive and comprehensive youth outreach organization using a Door- to-Door fundraising strategy
Trained/Directed a team of up to seven Door-to-Door Fundraising volunteers
Developed and provided mentor services for at-risk youth
Maintained professional relationships with clients and the public
Collaborated with various youth community service providers

Sales Professional

Confidential, Chicago

Responsibilities:

Managed all showroom opening and closing operations
Remained customer-centric at all times to promote company's brand and drive sales
Educated customers about product advantages over competition
Developed and maintained professional business relationships with customers
Executed sales performance plans to improve objectives as assigned by management
Expedited and resolved customer complaints by investigating problems and developing solutions

Owner & Operator

Confidential

Responsibilities:

Responsible for administrative tasks, hiring and training of up to 20 Door-to-Dooragents
Planned and scheduled Direct marketing routes nationwide.
Explained and demonstrated benefits of all products sold.
Processed customer payments and forms with customers
Monitored activities proactively and took necessary action to re-direct efforts as needed
Ensured confidentiality of private customer information.
Successfully created and operated (2) Direct Marketing Organizations
Owner of a successful E-commerce business since 2006