SUMMARY

• 8+ years hands on IT experience in the field of Software Quality Assurance (SQA) experience with main focus on Manual and Automation Testing in Web and Mobile application. Possess in - depth knowledge in SDLC and STLC Testing Methodology.
• Proficiency in Software Development and Software Testing Lifecycles; including Test Strategy preparation, Test Plan Development, Test Case/Script Creation, Test Execution and Bug Tracking. Well experienced in various Test tools such as HP ALM (Quality Center), Selenium, and HP Quick Test Professional (UFT). Extensive experience in Writing Test Scripts for Black Box Testing; preparing and executing Test Cases based on Business requirements and Technical Specifications.
• Experience in Automated Testing and various types of testing such as Functionality testing, Regression Testing, Integration Testing, and System Testing. Team leader with good communication and interpersonal skills with leading offshore team experience.
• Test Automation using QTP and Selenium, Test Environment Setup. Developing Test script, and Execution, Reporting and Documenting Test Results, Communicating with client and on site team members.
• Involved with QA team to develop the automation testing strategy and deployed Selenium IDE/RC and WebDriver automation framework.
• Bug tracking with HP Quality Center.
• Good exposure in using QTP Integrated environment (Actions, Recovery Scenarios, Methods & Batch Runs).
• Ability to test Back End applications values by writing SQL statements.
• P roficient in software development life cycle (SDLC) and software testing life cycle (STLC); including Test Strategy Preparation, Test Plan Development, Test Case Creation, Test Execution and Bug Life Cycle.
• Tested software applications in Waterfall, V Model, RUP & Agile development processes.
• Analyzed Business Requirements, Software Requirement Specifications and Use Cases to create test plan and test cases for Manual and Automated Testing.
• Experienced in Black Box Testing, Integration Testing, System Testing, and Regression Testing.
• Test Execution of Client Server GUI, Web, and Mobile Applications Testing.
• Doing Risk Analysis and prioritizing test cases accordingly.
• Expertise in analyzing Test Results and reporting suggestions and Defects.
• Well versed in Database Operations.
• STRSQL to fetch and verify data from SQL database.
• Provided technical expertise to address client product issues. Recognized for the ability to understand and manage complex technical situations to successful outcomes.
• Experience in detailed QA Documentation - QA Reports, actively participated in SQA Project Status Meetings and Walk-throughs.
• Possess excellent Technical knowledge of hardware and software. Able to troubleshoot technical problems.

TECHNICAL SKILLS

Operating System: Windows XP/2012/7/10, Mac, Linux, IBM AS400 iSeries

Testing Tools: HP ALM, Quality Center, Quick Test Pro 11, UFT 12.5, Selenium

Languages: Java, Java Script, HTML, VB Script, VB6, SQL, XML.

Database Tools: SQL, MySql, MS-Access

Microsoft Products: MS-Office (Word, Excel, Access, Power Point), MS-Visio

Others: Specbuilder, Claim Test Pro, CRM

Mobile Devices: Apple iPhone/iPad, Samsung, HTC, LG, Motorola

Mobile OS: iOS 4.3 - 5.0, Android 3.2 - 4.0

PROFESSIONAL EXPERIENCE

Confidential, Montpelier, VT

QA Tester Lead

Responsibilities:

• Reviewed and analyzed the business requirement, business process, and functional requirements for writing Test Plan and Test Strategy.
• Used Quality Center 10, 12 and ALM to store testing results, matrices, Test Cases, Defect Tracking, and Reporting.
• Editing, and loading 834 enrollment and 837 claim EDI files through Edifecs and PowerMHS.
• Worked with Institutional and Professional claims, tested both inbound and outbound transaction process.
• Manually validated and verified enrollment and claim entries using SQL commands, Edifecs, iSeries, and PowerMHS GUI.
• Worked in a V model testing environment where testing is done early in the development process.
• Ran iSeries commands to create, run, and modify jobs.
• Used QTP 11 and VB Script to automate some of the 837 claim files loading process.
• Used UFT 12.50 and Data Driven Framework to automate claim entry process in PMHS windows application where members claim information was fetched from excel file and input into PMHS adjudication system.
• BCBSVT internal and external web application regression testing was performed through UFT and IE where Hybrid Framework was used. Functional Libraries and Shared Object Repositories were created where the framework was reusable. Other functions of UFT such as checkpoints, error handling, object spy, etc. were utilized.
• Attended regular project status meetings with developers, project managers, business analysts about unclear topics and issues.
• Extensive knowledge of ICD-10 testing including ICD9/10 837 creation and manual entries. Moreover, 835 and RA files created through Edifecs Specbuilder and EMDEON.
• Used Trizetto Claim Test Pro (CTP) to create and verify ICD-10 Test Claims.
• Conducted knowledge sharing sessions for Testers and Business Analysts and ensured they are comfortable using Quality Center, CTP, and PMHS.
• Tested migration to CRM from legacy application.
• Configured Quality Center Dashboard and configured to publish reports that were requested by business management.
• Communicated with offshore team members by monitoring progress, submitting new requirements, and keeping the projects in sync. .
• Lead a team of 7 members - monitoring progress, scheduling, and training junior members.
• Testing Prioritization, time, effort estimation and presentation to stakeholders.
• Test script creation and testing with little or no documentation.

Environment; Windows 7, Office Suite, IBM AS400 (iSeries), QC 10 & 12, ALM, Edifecs, STRSQL, PowerMHS, QTP 11, UFT 12.50, CRM

Confidential, San Diego, CA

QA Analyst

Responsibilities:

• Worked in Agile-SCRUM environment translating User Stories into Test Cases as per Test Plan. Coordinating the execution of tests with the development team.
• Reviewed and analyzed the business requirements, business process and functional requirements and translating them into Test Cases.
• Performed Manual testing of the entire POS application by writing and running scripts in Quality Center.
• Performed System Testing, System Integrations Testing and User Acceptance Testing.
• Setup the POS application under different Operating Systems and verify installations.
• Tested GUI from a merchant’s point of view.
• Tested all the process from scanning an item, checkout screen, and sales made.
• Verified SQL database entries after an item is added to the inventory and sales have been made.
• Imported and exported sales history and inventory data in Excel format.
• Setup credit card acceptance device and make manual transactions.
• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Automated UAT and Regression Testing process using QTP automation framework.
• Created the setup for QTP automated Regression Testing, included creation of Object Repositories and Function Libraries.
• Used external Test Data file (Excel) to fetch and verify data through QTP.
• Worked with offshore team throughout all the testing phase.
• Participated in regular project status meetings related to testing.

Environment Agile, QTP, HP QC 11, Windows 2000/XP/7, 7, XML, SQL.

Confidential, Holmdel, NJ

Mobile Application Tester

Responsibilities:

• Initially full performed Manual Testing of the application using numerous Test Scripts
• Reviewed the Test Basis, designed and documented Test Plan, Test Strategies, Test Cases, and executed test cases.
• Designed and implemented test plans from user stories throughout the Agile methodology.
• Conducted Smoke Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing.
• Responsible for identifying Test Cases for Automation for Smoke Test, Functional and Regression Tests . Boundary Value, Valid/Invalid, etc. testing.
• Used Selenium WebDriver on iPhone Simulator and Android Emulator to do end-to-end test on the web application.
• Used Touch API to do gestures, flicks, finger tap, and scrolls. Manually verified GUI looks and feels.
• Used built-in data sheet and external data files for performing data driven testing while creating positive and negative data for regression testing on the product.
• Manually tested, verified and validated that the product meets user requirements.
• Performed Regression and Re-Testing following any updates or bug fixes by the development team.
• Used Quality Center to Log, track and generate bug status reports and update the traceability matrix.
• Used Unix Shell Script to connect and query data from SQL database.
• Carried out walk-through meetings to share findings with the team and track progress.
• Attended various meetings coordinated with the developers, business clients, and the management team to discuss major defects found during testing and enhancement issues.
• Train other Junior QA Team members.
• Assisted QA lead in documenting User Acceptance Test report.

Environment Quality Center 11, Unix, Windows XP, Agile, iOS 4.3, 5.0, Android 3.2, 4.0, SQL.