Vice President, Professional Services Resume Plano, TX - Hire IT People

SUMMARY

An accomplished information technology professional with 18 years of experience in the technology industry.
Expertise covers a broad range of skills including consulting, project management, business analysis, sales, account management, talent acquisition, operations, resource management, training and business development.
Hands - on experience managing teams of people and customer accounts.
Certified Human Resources Information Professional, Certified Scrum Master and Automation Anywhere Certified Advanced RPA Professional.
Strong knowledge in RPA technologies and Intelligent Automation, industry trends, technology landscape and automation adaption best practices.

TECHNICAL SKILLS

Technology: MS Office 365, MS Project, MS Excel, MS PowerPoint, MS Word, MS Visio, SAP, ATS, MS SharePoint, MS Windows, Salesforce, BPM, FileNet, Documentum, MS CRM, Azure, .Net, PHP, SQL Server, Azure, iOS, Android, Automation Anywhere, Blue Prism, UI Path, Workfusion, Pega OpenSpan
Professional: Project Management, Business & Requirements Analysis, Offshore Vendor Management, Agile Development, Scrum, Stakeholder Management, PMBoK, Training Development & Execution, Change Management, Lean Six Sigma, Process Mining

PROFESSIONAL EXPERIENCE

Vice President, Professional Services

Confidential, Plano, TX

Responsibilities:

Developed and executed strategic growth plan; grew annual revenue from $4M to $7M over 24 months
Planned and launched public sector offerings; respond to RFI/RFQs; acquired 11 State governments and 2 Federal contracts; generated $2M incremental revenue in 2 years.
Championed lean back-office operations; hired and mentored teams in Belize and India; grew annual profitability by 35% over 12 months.
Launched application development services; enterprise mobility practice, managed business development, marketing and project delivery.
Managed end-to-end sales, analysis, project management and delivery for an FBO Pre-Arrival mobile app for a leading Aviation company delivering iOS, Android and Blackberry apps for Americas, EMEA and APAC.
Implemented cloud based Applicant Tracking System; increased productivity by 30% and reduced submission turn-around time by 1 day.
Customers included HP, Jet Aviation, Pegasus Logistics, Noble Energy, Bristow Helicopters, States of North Carolina, Maine, Colorado, Oregon, Georgia, Nebraska.

Director, Business Development Manager

Confidential, Edison, NJ

Responsibilities:

Hired, trained and mentored technical and support professionals across US, Canada and India; grew annual revenue from $8M to $15M over 4 years
Introduced internal change management initiative; improved profitability by 150% over a 2-year period.
Developed sales and marketing strategy; acquired 10 new target accounts, valued at $2.5M, in 24 months.
Initiated and launched ECM practice; partnered with 3 leading product vendors; grew revenue from $0 to $2M in 2 years.
Planned and launched local government solution offerings; developed web, IVR and Kiosk based eCourt and Utility billing products and generated $1.5M revenue over 2 years.