Credit And Rates Production Application Lead Analyst Resume
SUMMARY
- Highly qualified financial technology professional accomplished in efficient successful problem resolution, with exemplary analytical decision - making skills, and exceptional interpersonal communication with a team player personality.
- Keeping a “Client First” mentality in high pressure environments with a broad command of electronic trading technologies across multiple fixed income trading and sales platforms.
AREAS OF EXPERTISE
- Release & Deployment Management
- Agile and ITIL
- ION trading technologies
- Price, Risk, Order Management
- Team Building and Mentorship
- E - Trading Platforms
- Problem and Incident resolution
- System Migrations/Integrations
- Virtual Cash Markets
TECHNICAL SKILLS
Business and Technical Skills: ION Trading Platforms, multiple electronic trading platforms. Sysadmin, ION.Web, MMI.NET trading frontends, backend pricing and auto-negotiation pricing engines. Knowledgeable of FIX/XML protocol, QA analysis, Working knowledge of Geneos ITRS monitoring, JIRA, confluence, ServiceNow, SharePoint, MSSQL 2012, Toad for Oracle, KDB database tools, functional knowledge of UNIX, Linux, Windows & Mainframe infrastructures. Knowledge of Bloomberg TOMS and Vcon protocols.
Value Added Leadership: Cross-Functional training, Client/Vendor Management, Business IT Planning, and Analysis
PROFESSIONAL EXPERIENCE
Confidential
Credit and Rates Production Application Lead Analyst
Responsibilities:
- Lead front office production support for the day-to-day premiere sales trading application used by 300+ users globally in a follow the sun schedule.
- Working with off-shore teams for start of day incident handover and resolution with sales and trading applications.
- Supporting middle office allocation, clearing, settlement and electronic voice confirmation Bloomberg protocols in conjunction with pricing, security reference data used by the sales and middle office groups.
- Incident and problem resolution, working closely with the business and development teams conducting post mortems as needed.
- Application release and change management pricing, swap trading and spreadsheet trading applications.
- ITRS monitoring consisting of 1500+ different processes for the Sales, Options and Exotics trading desk.
- Mortgage, Corporate, Treasury, Retail trading application monitoring for start of day, intra-day and end-of-day production incidents.
- Managing several hundred emails daily consisting of alerts, incidents and client queries in the sales and trading space, application resolution and functional documentation.
- Start of day, intra-day and End of day live curve monitoring with 1100+ jobs and batches with live market data feed dependencies generating the Options and Exotics options trading desk risk reports.
Confidential
Credit and Rates Senior Technical Business Application Analyst
Responsibilities:
- Middle and front office production support for the day-to-day trading, execution and sales activities of for the US Treasury, Emerging markets, Repo and sales desks using the ION gateways and MMI.
- Pricing, risk, P&L, start of day checks and
- Release management for ION’s platform-wide software upgrades due to bugs, enhancements or general upgrades for US Treasury and Rates desk using Jira and ServiceNow.
- QA testing for development teams, creating test cases and deployment documentation for ION’s software within the bank.
- Creating and maintaining the platform documentation for critical, pricing, risk, trading, and sales components, as a knowledge base and hub for external development groups with ION dependent software.
- Global US Treasury trading application guidance for Asia trading operations using the ION market components.
- Collaborating closely with development teams for in-house production change and release management.
- Monitor and support pricing, risk, P&L, start of day checks for position keeping systems and autonomous rule based pricing components used for alternative cash trading solutions.
- Contributing to the ScotiaBanks ION Platform Stabilization program for critical platform component upgrades
- MiFID migration project lead and support for Bloomberg and Tradeweb gateways in December 2017
Confidential
Wealth Management Senior Technical Project Lead
Responsibilities:
- Successful and demonstrable delivery for gathering data elements from 480+ application owners identified as NPI candidates via SharePoint surveys, email, face to face and WebEx meetings for maximum accuracy.
- Engineered a standalone NPI database using MS Access consisting of over 200,000 application elements in both Mainframe and Distributed databases combined.
- Designed and implemented a Sanitization issue tracking system to track and identify outstanding issues throughout the life of the project.
- Implemented the Sanitization data change control process.
- Working with 400+ wealth management application owners in efforts to capture current and accurate data.
- Organizing and facilitating Project Steering meetings for the data cleansing initiative.
- Worked with various business and technical teams on the consumer side of the bank to synchronize and maintain NPI database.
- Creating project analysis and status reports for use in communication to project stakeholders.
Confidential
Wealth Management Senior Production Lead Analyst
Responsibilities:
- Analyze reference data with third party providers for data quality assurance.
- Deliver fast paced electronic trading support and analytics for various business flows, including but not limited to Distributed networks, IBM Mainframe and AFS frameworks for software release management and support.
- Work with business analysts and directly with traders to enhance, troubleshoot, and maintain the electronic trading platforms such as Corporate, Municipal, MBS, Structured products, Emerging markets and FX trading systems.
- Maintain critical P&L Risk systems batches and jobs.
- Software release management and control. Documentation of various processes and application functionalities for the Fixed Income trading desk
Confidential
Credit and Rates Senior Technical Business application analyst
Responsibilities:
- Trouble-shoot, analyze and communicating effectively with the traders and resolve/escalate issues.
- 90% Supporting mission critical ION Treasury, Rates, Credit and MBS trading floor a
- Applications and respond to all user issues/queries within published timeframes in a fast paced demanding 24/7 trading environment.
- Provide first line ION application configuration; Component maintenance and upgrades and decommissioning.
- Helped provide move of 45+ Traders and middle office to new office location, by validating and testing the applications on the new desktop computers.
- Working with third party vendors such as ESpeed, Javelin, Tradeweb and Bloomberg for market upgrades and maintenance in addition to ION software.
- Track development changes, perform QA and documentation when testing in DEV, UAT; Manage software release signoff to promote applications and functionalities Production while adhering to all necessary processes and company standards.
- Testing with Bloomberg on various SEF implementations and functional requirements for Bloomberg IRS Gateways.
- Monitoring Pricing, RISK and Position keeping applications to provide periodic checks throughout the trading day while assisting traders with application functionality inquires and solutions for more effective trading.
- Working with various internal support groups for issues related to middle office and backend clearing systems by integrating the support groups and procedures.
- MMI support and configuration for all Traders on the Floor.
Confidential
E-Trading Project Manager
Responsibilities:
- Managed official Credit Agricote launch of the Tradeweb UST market via the ION MarketView trading platform globally for London, Paris, Tokyo and New York as the first non-Primary Dealer making markets for Treasuries on Tradeweb in addition to the launching Getco and Citivelocity markets.
- Assisting in production problem management and support of for the US Treasury and Rates desk
- Built and deployed Auto-negotiation rules for the Global Treasuries trading desk in New York, London, Paris and Tokyo.
- Application functionality and data validation for all trading components on DEV and UAT platforms.
- Change Management for application enhancements, fixes and implementations.
- Report high level technical and Business documentation to e-business CEO and CTO for all projects.
- Managed the deployment of Citivelocity and Getco with VMO for full go live trading prior to year-end on strict deadlines.
- Producing over 10 different reports on a bi-monthly detailing, Risk, Status, Procedures and BCP management
- QA testing for 80+ Auto-negation rules for the Tradeweb UST and Bloomberg Markets.
- Projects included but not limited to the integration of the US FRN WinFits systems such as Bloomberg, Tradeweb, eSpeed, and Brokertec E-Trading systems in for the official FRN government auction in January 2014.
- Testing 15+ applications for the FRN integration Project of the banks internal pricing, risk, position and clearing systems while in parallel with the existing ION software on the Trading Platform.
Confidential
Production Application Support Analyst
Responsibilities:
- Black Box Application solution and system integration for ION MarketView Trading system currently US Treasuries.
- Provided internal ION MarketView training for the business, development and production management.
- Work with third party vendors for production systems such as MarketAxess, Tradeweb, ION Trading,
- Reuters, CME, BrokerTec and eSpeed information about the test platform for the sales and client groups.
- Full Production application monitoring using Geneos ITRS monitoring systems for system health checks and performance.
- Gathering information from Business analysts, traders and development teams to provide most efficient support with in-house and third-party applications.
- Incident and problem resolution by working closely with the business and development conducting post mortems as needed.
- Downstream trade flow analysis encompassing various Confidential internal Oracle Databases, system Caches, and Algorithmic pricing systems proprietary Data Link messaging backbone similar to TIB.
- Analysis and incident investigations for Treasuries and Credit backend Databases using SQL
- Internal software releases on by weekly basis; Back end components and GUI.
- Proprietary application QA and documentation for production and development groups via Wiki and Jira.
Confidential
Foreign Exchange Application QA and Validation Analyst
Responsibilities:
- Analyzed over 400+ customer VPN connections for UAT and QA development efforts in the customer lab.
- Administered all customer configurations to facilitate specific QA testing and certifications according to Confidential /EBS specifications.
- Recorded and monitored daily system wide performance statistics in order to provide accurate information about the test platform for the sales and client groups.
- Determined points of failure for VPN connections for over 6000+ active connections on the
- Confidential network infrastructure for Ai and the EBS Live streaming market data application.
- Decrypted raw FIX application log files to analyze connection issues or functions of the trading application.
- Maintained and Monitored system connections and updated software versions for components from the central data
- Application Certification of the customer FIX API for their production application deployments location
- Compiled and maintained a list of users for the online trading test platform consisting of encrypted passwords and expiry dates.