SUMMARY

• Extensive experience of designing and delivering high quality, scalable enterprise solution with strong technical leadership using Salesforce Sales/Service/Marketing(Exact Target) cloud, financialforce ERP, Steelbrick CPQ, Mulesoft ESB, SOA, Apache Kafka, Heroku, SOAP/REST Webservices and ETL tools.
• Salesforce certified Developer/Admin/System/Application Architect.
• Strong understanding of Salesforce and its governance limits to build solution which respects to these limits and scalable for future.
• Extensive experience on migration projects with large data volume involving legacy CRM, ERP systems to salesforce or creating any type of sync/async integrations between various systems by leveraging enterprise integration patterns and Salesforce best practices.
• Strong hands on development and architecting solutions with salesforce and other enterprise cloud platforms.
• 8+ years of independent consulting experience with salesforce to design large scale implementations by working closely with business, compliance and architecture governance groups to solve problems ranging from data migration to data residency to regulatory to various product/App selections.

TECHNICAL SKILLS

Technologies: Salesforce Sales/Service cloud, Heroku, Salesforce Lightning Components, Visualforce, Salesforce apex, Java/j2ee8, JSON, ESB Mule, SOAP and RESTful webservices, JMS, informatica power center ETL, jquery, bootstrap, HTML, XML, XSD,XSLT

Editors (IDE): Eclipse, Force.com IDE

Database: MySql, DB2 9.1, Oracle11g, Mongo DB.

Build Tools: Maven3.0,Ant1.7, Jenkins

Version control tools: CVS, SVN, GITHUB

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Integration Architect

Responsibilities:

• Developed scalable Salesforce data model with standard and custom objects to host data from multiple legacy systems by leveraging workflows, Shield and System integration best practices.
• Showcase capabilities of Salesforce lightning platform, Service Cloud and workflows by creating POCs to gather feedback from technical and business teams.
• Implemented Salesforce knowledge with workflows, approval processes and queues to streamline authoring and publishing process for articles.
• Developed event based integration solutions with Salesforce platform events, Apex Triggers, Apex classes, REST API, JWT tokens and made sure integrations solution can communicate with on premise system by creating listeners in the absence of API gateway.
• Established data security and sharing configurations in Salesforce to achieve data governance and privacy. Generate various audit reports from shield and customized standard reports to meet end user needs.
• Work with Enterprise architecture, divisional architecture and security groups to design secure solutions which meets the enterprise standards for architecture governance.
• Created Salesforce DX based change packaging and development strategy on when and where to use DX instead of using it for smaller changes to reduce the overhead.
• Stayed up to date about latest innovation and releases with Salesforce and provided future direction on solution for the business rules.

Confidential

Salesforce Technical Architect

Responsibilities:

• Designed architectural roadmap, estimation, best practices, vendor resources management strategies and RFPs for solutions delivery.
• Closely work with business to Evaluate and implement professional service automation, quote to cash and P2P solutions with salesforce to drive more profitability and scalability to business solutions.
• Implemented financial force Billing, Revenue management and professional services modules and enhance its capability by leveraging custom solutions.
• Evaluated various middleware solutions to meet integration needs between different cloud products and cloud to on premise solutions. Implemented mulesoft ESB as middleware and apache Kafka for messaging.
• Perform Salesforce org evaluation and provide architecture guidelines on establishing multi org solutions with ability of synch between orgs and MDM solutions.
• Designed and implemented solutions to migrate customer information from dynamic CRM to Salesforce using Mulesoft and provide real time data sync between Oracle fusion and Salesforce with Integration best practices.
• Designed solutions to meet business need of 360 degree view of customer info from multiple salesforce org and with various M&A.
• Developed Salesforce lightning console components using console API to provide 360 degree view of customer to client service teams.

Confidential

Salesforce Technical Architect

Responsibilities:

• Working closely with the client’s technical leadership to ensure product direction continues to support the client’s enterprise architectural roadmap while building any new integrations or product selections.
• Built the solution using salesforce process builder and visual flows for better visibility of onboarding rules to configuration team for future changes and reduce about 15% of apex code.
• Implemented email campaigns with marketing cloud and developed AMPScripts for complex email campaigns and tracking success of it.
• Built solutions to optimize and enhance security model implemented in salesforce with reducing number of profiles, placing right controls, leveraging permission sets, custom permissions, appropriate use of territory management and Streamlining data sharing model for controlled visibility of information for partners and internal users.
• Built solutions to share leads and opportunities between various salesforce orgs owned by Amex.
• Designed and build SOA solutions to establish secure integration between AmEx owned, partner applications and salesforce via SOAP/REST webservice, Mule soft ESB for orchestration, routing and IBM data power for handling security.
• Organized apex classes and triggers by leveraging design patterns and best practices to create manageable and reusable code for various functional and technical aspects to resolve issues with salesforce governance limit into existing processes.
• Established change and version management process using Jenkins and LARA build tool for salesforce automated deployments/change syncing.

Confidential

Salesforce.com Technical Architect

Responsibilities:

• Provided an architectural oversight into implementation of brand new salesforce CRM and prepare data transformation solutions to migrate data from Siebel to Salesforce with informatica.
• Learnt current client management and sales process to migrate into salesforce and provided architectural vision to automate and optimize sales processes, evaluated various apps to improve sales pipeline.
• Built object data model into salesforce to meet business needs and providing training to internal users and tech teams. Worked on development of various apex batches, visual force pages and reusable classes.
• Developed solutions by working with business and internal tech teams to provide various level of data security and visibility within salesforce for users by leveraging combination of profiles, groups, permissions sets, role hierarchy.

Confidential

Lead Technical Architect

Responsibilities:

• Designed and implemented various integration solutions between salesforce and Peoplesoft financial/CRM SOAP/REST webservices, apian BPM, informatica ETL and Mule ESB to provide large volume of one time data integration and ongoing data sync up.
• Design/develop ETLs with informatica power center and integrate with salesforce for data extract/upload with data residency solutions perspecsys.
• Designed solutions to decommission existing peoplesoft CRM platform and migrate it to salesforce with no business impact by leveraging available data integration options in salesforce.
• Worked closely with business team to understand their business needs and provided various angles for solutions/options when it comes to deciding whether to use apex code or config with salesforce.
• Implemented cisco unified service connector CTI integration with salesforce service cloud for call routing, case logging, customers input selection etc.

Confidential

Technical Lead/Consultant for client DTCC

Responsibilities:

• Implemented system integration/SOA solutions with Java/j2ee, webservices, IBM Datapower, IBM websphere ESB, websphere application server, JMS, IBM mq series to provide efficient and secure layer of communication.
• Developend solutions with IBM data power and Websphere ESB to communicate with legacy system which resulted into powerful integration between diffrent systems.

Confidential

Technical Lead(Capital Market)

Responsibilities:

• Customized checkfree's reconciliation web solution using JSP, AJAX and checkfree's API.
• Developed and enhanced stored procedures in oracle10g using PL/SQL.
• Closely interacted with subject matter experts, Checkfree's AccurateNXG team and Business analysts. Provided Java/J2ee design solutions.
• Developed new features like calculating used machine pricing, Creating brouchers into existing web application using JSP, AJAX, Java script, Hibernate, sqlj and Core Java libraries. Developed queries using SQL.
• Designed complex queries on DB2 using SQL.
• Created build script using Ant1.7 with tasks such as compilation, file, deployment, execution and for checking out code from CVS repository.