SDFC Technical Lead Resume

OBJECTIVE:

To learn and function effectively in an organization and be able to deliver. To constantly upgrade my knowledge and skills add to the company and my professional development.

SUMMARY

Having 10+ years of IT experience which includes software analysis, design & development
Around 8+ years of experience in Salesforce.com and Force.com cloud based applications and 1 Year of experience in Mainframes.
Domain Experience - Banking and Finance Services, Insurance, Utilities
Experience in Working with Force.com IDE, Apex Data loader.
Good Knowledge on developing applications using LIGHTNING,APEX, VisualForce, Trigger, Batch Apex and SOQL,Process Builders, workflows & Approval Processes, Vlocity.
Good Experience in Deploying the Applications using Change sets, Jenkins application (version controlling).
Good analytical, verbal, written communication and interpersonal skills.

TECHNICAL SKILLS

Programming Languages: APEX,HTML5,Lightning Components,SQL,COBOL,JCL

Databases: DB2.

Web Technologies: Visual force, HTML, DHTML

IDE: Eclipse 3.6, Force.com IDE and Apex Data Loader

Tools: & Utilities: BMCDB2 Utilities, File Aid, VSAM, Job Track, CHGMAN, Stored Procedures, Quality Center, Jenkins Application.

PROFESSIONAL EXPERIENCE

SDFC Technical Lead

Confidential

Environment: SFDC, Apex, SalesCloud

Responsibilities:

Developed Apex classes and Triggers to support the custom functionality.
Helped in preparing technical design document.
Implemented Lightning components.
Worked on Vlocity Cards, Omniscripts, Dataraptor, Integration Procedure, Templates.
Estimated timelines for completion of the Work Order.
Configured the Sales Process.
Done peer review.
Code review and Bug Fixing.
Written test cases and done unit testing.

SDFC Senior Developer

Confidential

Environment: SFDC, Apex, ServiceCloud,LiveAgent

Responsibilities:

Created custom Objects and also worked on Standard objects.
Developed Apex classes and Triggers to support the custom functionality.
Helped in preparing technical design document.
Estimated timelines for completion of the Work Order.
Customized and overridden the standard live agent properties like prefilling the Case while accepting the Chat and create reports of the CSR activities.
Configured Live Agent Supervisor permission to track the activities of the CSR and whishpered with the CSR’s to guide while chatting with end Users.
Done peer review.
Code review and Bug Fixing.
Written test cases and done unit testing.
Worked along with my manager to interact with various other teams to gather requirements and develop data model to suit complex business needs .

Salesforce Senior Developer

Confidential

Environment: SFDC, Apex and VisualForce

Responsibilities:

Salesforce Developer

Confidential

Environment: SFDC, Apex and VisualForce

Responsibilities:

Confidential

Salesforce Developer

Environment: SFDC, Apex and VisualForce

Responsibilities:

As a Software Engineer, worked along with my manager to interact with various business areas to gather requirements and develop data model to suit complex business needs
Created pick lists, dependent pick lists, lookup relationships, record types, formula fields.
Code review and Bug Fixing and Developing the New Features
Conducted the salesforce KT session with team for the development of POC and the Project
Created page layouts, links, custom buttons, Visual force pages for complex business requirements and integrations
Used complex validation rules, cross object formulae, lookup relationships, workflows and dynamic approval processes to implement business logic
Used Apex classes and triggers .
Used data loader and scheduling tools to automate bulk data.

Mainframe Developer.

Confidential

Environment: Z/OS, COBOL, Jcl, DB2

Responsibilities:

As a Mainframe Developer worked in various phases of SDLC method process and maintained the CMMI Level standards throughout the project.
Appended the logic to inculcate the changed length.
Have done unit testing for various applications of payment process.
Attended for testing calls and updated the results in Quality Center.
Released the new change in to production by creating bug less environment.