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Business Intelligence Manager Resume

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Birmingham, AL

PROFESSIONAL EXPERIENCE:

Confidential, Birmingham, AL

Business Intelligence Manager

Responsibilities:

  • Lead the development activities for business intelligence solutions including supervising daily operations of a team of BI, Report, and ETL Developers
  • Apply knowledge of database design, ETL data flow, and business intelligence reporting techniques to lead the development of solutions in transforming data into reporting solutions
  • Gather Business Intelligence requirements from clients and key department managers to build business requirements and processes to develop, support, and modify existing systems
  • Manage projects and request through JIRA Kanban

Environment: and technical skill highlights: SQL, TimeXtender/Discovery Hub, SQL Server, Qlik, JIRA

Confidential, Birmingham, AL

Business Intelligence Manager

Responsibilities:

  • Manage the build and maintenance of division data warehouse and reporting
  • Participated in end - to-end implementation of property and casualty data warehouse including the design using star-schema, ELT data build, and the development of new end-user reporting
  • Develop and manage a wide range of Tableau and Business Objects Webi reports from individual ad-hoc to dashboards that track underwriting activity, profitability, goals, and forecasting
  • Meet with business management and underwriters to define requirements, provide estimates, and deliver reporting product
  • Perform complex SQL queries for research, ad-hoc reporting, and testing to SOX standards.
  • Performed beginner and advanced Business Objects training for end-users
  • Developed Campaign Management process that includes creation of email distribution input for e-mail marketing software and ties responses to underwriting activity in Campaign Data Mart
  • Developed ingestion process for agent policy feeds that in addition to staging for source system includes error resolution functionality

Environment: and technical skill highlights: SQL, Sunopsis/ODI ELT Tool, IBM DB2 on iSeries (formally AS/400), Tableau, SAP Business Objects BI Platform, BO Dashboard (formally Xcelsius), ERWIN

Confidential, New York, NY

IT Business Analyst

Responsibilities:

  • Research, define, and document business requirements for Corporate Trust projects
  • Facilitate project meetings with business partners to understand and define requirements
  • Manage system enhancement request
  • Provide testing and problem resolution

Environment: and technical skill highlights: SQL, VB Macros

Confidential, New York, NY

IT Business Analyst

Responsibilities:

  • Facilitate meetings with business management and underwriters to gather and define specific business requirements for system enhancements
  • Translate business requirements into functional and business process design, and workflow for system programming
  • Conduct and participate in walkthrough of requirements with developers and management
  • Perform QA testing and document results for audits
  • Maintain documentation to include business requirements, business process flows, table configurations, system designs, test plans & scripts, communication plans, and training documents
  • Provide production support with research and resolution of application or data related issues

Environment: and technical skill highlights: IBM DB2 on iSeries (formally AS/400), SQL, Microsoft Office, WINS Insurance Software

Confidential, Saint Louis, MO

Programmer/Business Systems Analyst

Responsibilities:

  • Served as part of Enterprise Solution Design Team that analyzed and set rules to convert data from AT&T business customers to multiple billing media
  • Client contact to define requirements for bringing in new providers to AT&T’s Enterprise database
  • Extensive testing of final product to ensure data met quality standards
  • Point of contact for functionality agreements between different areas of system environment
  • Used existing COBOL programs and SQL to aid in mapping, testing, and defining new system requirements
  • Wrote VB Macros to expedite mapping process

Environment: and technical skill highlights: XML, DB2, File Aid, QueryMan, SQL

Confidential, Little Rock, AR

Programmer/Analyst

Responsibilities:

  • Participated in all phases of software development life cycle for major projects as COBOL programmer
  • Responsibilities included upgrading ALS/AF software for increased functionality, running and supporting batch cycles, testing final product, and development of system change controls
  • From business requirements, wrote technical requirements and created extract files for numerous vendors
  • Provided system incident research, resolution, and documentation of solution

Environment: and technical skill highlights: Mainframe, COBOL, JCL, ALS/AF, File Aid, Max, Endeavor, API/RPI

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