Tableau Developer Resume
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Atlanta, GA
SUMMARY:
- Understanding of architecture and functionality of numerous Relational Database Management Systems (including Oracle, SQL Server, PostgreSQL, and MySQL). Ability to solve complicated reporting tasks via Stored Procedures, Functions, Views, and SQL statements.
- Extensive Tableau experience. Recently implemented an enterprise wide solution for a $5.9 billion - dollar insurance company. The Product Monitoring project currently includes 14 dashboards consisting of over 130 worksheets. Also served as a Tableau Administrator while at Confidential Vermont.
- Crystal Reports Power User. I have used all versions from Crystal Reports 8.5 to Crystal Reports 2008, with over 10 years of experience. Proficient in all of Crystal Reports capabilities (I have created over 200 Crystal Report documents, all hosted via Crystal Enterprise / Business Objects Enterprise).
- Over 10 years experience as an Administrator of Business Objects Enterprise (BOE) / Crystal Enterprise Server and as a Report Developer. Routine tasks include
- Ensuring controls are maintained around users and objects concerning the data of the organization
- Universe maintenance and enhancements using SAP Business Objects Designer
- Documentation of Business Object Enterprise administrative tasks
- Translate informational requirements into reports, visualizations, and dashboards
- Very strong communication skills - both written and verbal.
- Ability to design reports that allow users to quickly analyze data without needing to understand the technical complexity underneath
- Served as the Reporting Lead for over 20 projects while at Confidential.
- Determined accuracy of software rollout and issued pass/fail of project based on reporting results.
- Created steps in Project plan for BI portion of rollout.
- Business Intelligence skills combined with a solid programming background (Java and PHP)
- Led the data validation effort for the Business Objects Enterprise upgrade and numerous software deployments
- Assisted in the evaluation, selection and testing of a Data Visualization tool by gathering input from our end users on key functionality (and how the tool succeeds or fails in providing this)
- Identified an error which was a financial risk to a previous company totaling $1.57 million dollars
- Improved the process of our Commission Report (Over 19,000 pages) sent out to approximately 400 Agents / month.
- Automated the production of over 150 manual claim letters per day
- Creation of reports for all departments (Accounting, Financial, Claims, Executive, etc.)
EXPERIENCE:
Confidential, Atlanta, GA
Tableau Developer
Responsibilities:
- Tableau Developer for the Product Monitoring project, an enterprise solution for most of Confidential ’s lines of business.
- Dashboards include Executive Summary, drill-though detail sheets, ITD Experience, Profile, Retention vs. Price, ARPM, Exposure Grid, Exposure Summary, Exposure Growth, Exposure Validity, Claim Totals, and New Claim Counts.
- The average user of these dashboards ranges from Executive level (CIO, CEO) to Director Level (VP, Director)
- During my tenure, the size of the project has grown as follows:
- 1 Line of business to 9 lines of business
- 8 Dashboards to 18 Dashboards
- 80 worksheets to 140 Worksheets
- Responsible for other dashboards as well, including the Consolidated Data Model, the London Broker dashboards, and Catastrophe Modeling
- Worked closely with the Business Analyst to ensure every specific Business Class gets specific global filters, data elements, and parameters necessary for the evaluation of their specific Business
- Identified and visualized the Key Performance Indicators (KPI) necessary to facilitate business decisions
Confidential, Atlanta, GA
Business Intelligence Developer
Responsibilities:
- Business Intelligence Developer for a risk retention company that represents some of the most prestigious hospitals in the country
- Subject Matter Expert for entirety of Confidential Vermont's reporting capabilities
- Responsible for Universe Maintenance and Enhancements using SAP Business Objects Designer
- Developed new reports using Crystal Reports and Web Intelligence (WEBI) for all departments within Confidential and the Client Hospitals, including Legal, Underwriting, Finance, Claims, and Patient Safety
- Worked closely with Directors and Department Heads to determine Key Performance Indicators for Dashboard visualizations
- Responsible for monthly updates of the Board Executive Financial Dashboards
- Built stored procedures and ad-hoc SQL queries to solve business needs
- Developed data visualizations and reports with Tableau Desktop
- Served as the Reporting Lead for over 20 projects while at Confidential Vermont. Determined accuracy of software rollout and issued pass/fail of project based on reporting results. Created steps in Project plan for BI portion of rollout.
- Contributed to the identification of the smallest subset of reports necessary to prove correct data flow through Risk Tiers and layering of key financial documents during project rollouts
- Part of a team tasked with the evaluation of a new Data Visualization tool for the company, gathering input from our end users on key functionality (and how the tool succeeds or fails in providing this)
- Job responsibilities of being both the SAP Business Objects Administrator and the Tableau Administrator for the company (promotion, security, roles, scheduled reports, etc.)
Confidential, Fort McPherson, GA
Systems Analyst
Responsibilities:
- Java Developer for Army applications of COMPASS and AST
- Extended reporting capabilities of the AST application using SSRS
- Technologies used include Struts, JSTL, JSP, Servlets, Oracle, SQL, SQL Server, Tomcat, JSF & Hibernate
Confidential, Atlanta, GA
Business Intelligence Developer
Responsibilities:
- Designed and created over 200 Crystal Reports Documents.
- Complexity of reports ranged from simple two table queries to a 19-table 6-Layer Commission Statement (one Main Report, 5 Linked Sub-Reports) that showed numerous levels of detail ranging from overall Agent Statement, Agent Summary By Product and Dealer, Agent Detail By Product and Dealer, Dealer Summary By Product, and Dealer Detail By Product
- Business Objects Enterprise Administrator / Crystal Reports Enterprise Administrator
- Conducted in-person meetings with various department heads to gather input on how to best improve reporting capabilities of existing and new reports
- Part of a team of web developers that revised the Safe-Guard web site. Some of my responsibilities included creation of Executive-Level Dashboard Reports (showing Premiums, Admin Fees, Contracts Sold, Claims Paid, and Loss Ratios shown broken down via Product, Dealer, Agent, and numerous combinations)
- Developed a suite of reports (The AutoNation Management Meeting Report) for our biggest Agent, useful for in-depth analysis (Contracts, Claims, Cancels, Amortized Loss-Ratios, & Premiums) of their business
Confidential, Atlanta, GA
Analyst, Systems Developer
Responsibilities:
- Designed and implemented full SDLC programs, from concept to completion, including the client interface and database back end of a system to request and track projects using JSP, Servlets and Crystal Reports
- Database management - created, modified and deleted tables, views, procedures and indexes
- Extended functionality of Commission payment system via Java, PL/SQL, and Crystal Reports
- Integrated applications, calling Crystal Reports documents from JavaServer Pages
- Position started as 6 months contract, then offered permanent employment in October 2004
- SPRINT/NEXTEL merger forced elimination of company ( Confidential was a SPRINT Affiliate)