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Business Intelligence Resume

Anderson, SC

Objective

To leverage my skills in programming, database creation, and problem solving to progress my professional career at a national tier firm.

Education
  • Associate in Applied Science with a Major in Computer Technology

Skills

Systems:

UNIX, Windows 9X/NT/2000/XP/2K3/7, LINUX

Databases:

SQL Server, Access

Languages:

Visual Basic, SQL, HTML, C, CSS, C++, Java, Android IDE Development

Software:

SQL Server 2008 R2, SAP, IBM Cognos 10,MS Office, Adobe CS6

Professional Career Profile

Quality Analyst/Business Intelligence Programmer
Confidential, Anderson, SC 6/2012 Present

  • Design and implement new strategies and services to improve efficiency and effectiveness by further developing process, methods, and instruments.
  • Provide initial analysis on reports using data imported to a SQL Server database from a SAP Business Warehouse, and Production environment.
  • Create reporting interfaces and dashboards for end-users.
  • Maintain and further develop applications used for testing of products.
  • Verbally explain reports/data to parties of various technical backgrounds.
  • Quickly and accurately fulfill ad-hoc requests.

Instructor/Data Control
Confidential, SC 7/2011 6/2012

  • Design and implement new strategies to increase customer loyalty and referral, decrease handling time for phone interactions with customers, and develop new solutions for maintaining student data.
  • Obtained a South Carolina Driving Instructor’s License and instructed students with a focus of improving driving habits and preparation for the South Carolina Driving Test.
  • Interface with customers over the phone to schedule classes and lesson.
  • Work in an instructor role in classroom setting and through driving sessions to prepare clients for driver’s license test.

Assistant Manager
Confidential, SC 9/2007-6/2010

  • Used standard POS systems to maintain store’s products, evaluate performances, and update national database of customer information.
  • Created and implemented new quality control techniques for customer support, data entry, shipping, and increasing customer retention.
  • Build reports to determine trouble/success areas in sales, inventory, and scheduling.

Activities

  • Sound Engineering and Audio Producing
  • Design and Manufacturing of Audio and Data Cabling for music professionals
  • Media Advisor and Youth Leader for Pickens First Baptist Church

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