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Sr Product Manager Resume

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Chicago, IL

SUMMARY

  • Experience e - Commerce business analyst, product owner, project manager, scrum master currently in pursuit of a challenging contract in the technology industry.
  • Strengths include BPR (Business Process Re-engineering) with emphasis in troubleshooting, financial analysis/reporting, defining business system requirements, user stories/acceptance criteria, developing solutions architecture, GUI/User Behavior specifications design.
  • Exceptional communication skills combined with proficiency in financial/accounting systems.
  • I work well in team environments as well as individual assignments

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

SR Product Manager

Responsibilities:

  • Create mobile app functional design & user experience for both iOS and Android
  • Developed and managed site content for SEO implemented through Github & node.js
  • Refined user experience requirements (user stories) with architect & UX team
  • Worked with QA on test cases and ensured bugs are addressed before release

Confidential, Chicago, IL

Responsibilities:

  • Lead liaison between business /stakeholders and offshore development team
  • Facilitated business requirement workshops with SME at capturing detail rules and functions
  • Developed intuitive business solutions in replacement of existing workflows to streamline outdated processes: Used VISIO wireframes and swim-lane diagrams; Associates Online App & Marketing Management System
  • Worked with offshore development team at understanding business and functional needs

Confidential, Schaumburg, IL

Sr. Business Analyst/Product Owner

Responsibilities:

  • Captured and defined UBS fund accounting requirements from off-shore partners
  • Managed and translated business requirements into Epics and User Stories
  • Prepared comprehensive swim-lane diagrams depicting trade processes
  • Sprint plan with business stakeholders at prioritization of user stories into iterations

Confidential, Jacksonville, FL

Business System Analyst Lead/Product Owner

Responsibilities:

  • Trained off-shore BSAs at workshop facilitation techniques and creating user stories based on industry standards
  • Coach business and development team at following Agile methodology with process alignment
  • Gathered and managed business requirements from stakeholder workshops then translating them into epics and user stories
  • Prepared current and future state diagrams using swim-lane format as part of DAS deliverable
  • Prepared wireframes and worked with third-party UX team at further designing mock up screen shots (responsive) based on stakeholder workshops

Confidential, Chicago, Illinois

Senior Technology Business Analyst Manager

Responsibilities:

  • Managed Customer Portal (Private Passport) requirements i e Business & Functional requirements & rules, Traceability Matrix, Open Item/Issues Log, and Test Cases/Scripts
  • Facilitated JAD sessions with business owners creating propose solution process flow diagrams (Swim Lane) and Mock up screen shots as part of tech design
  • Mentored Northern Trust Partners at defining user stories (product backlog items) and rules based on Scrum (Agile) process - Waterfall to Scrum Process transition phase
  • Assisted Senior Solution Architect at Mobile App requirements, design and user behavior
  • Provided recommendations on effective SDLC artifacts/process at reducing iterations between development and business owners
  • Provide recommendations on QA and UAT strategy and approach to IT Group

Confidential, Chicago, Illinois

Project Manager/Senior Business Analyst Manager

Responsibilities:

  • Managed Ecommerce business and functional requirements (user stories) mentoring others using industry SDLC standards and Agile Methodology
  • Redesigned/architected customer portal based on external customer, internal operations and helpdesk requests in an attempt to increase revenue through stream lining transaction activities
  • Managed Sprint plan and facilitated Scrum meetings with development and QA team within Agile environment
  • Prepared Mock-up Screen Shots and propose solution Swim lane diagrams as document artifacts
  • Set business owner expectations and managed timely deliverables
  • Worked with Sales VP and Directors at streamlining sales process using state of art solution technology

Senior Business Manager

Confidential

Responsibilities:

  • Project Coordinator & Analyst for an Employee & Creditor Equity Distribution Project; involving preparation and maintenance of project plans for 4 equity distribution initiatives using MS Project
  • Prepared milestone summary (high-level) and critical timelines using MS Visio
  • Streamlined and documented equity distribution process & data flow diagrams with key focus toward critical issues and timely task management
  • Performed statistical analysis and generated various Employee Equity Distribution reports for business owners and Unions
  • Determined and implemented employee letter distribution strategy involving mail merge and database development (MS Word & Excel)

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