SUMMARY

• Perform competitive analysis and expert reviews of products, Web sites, and applications. Conduct heuristic evaluations and pluralistic walkthroughs. Research audiences and create corresponding personas. Plan and facilitate end user interviews and focus groups. Analyze usage metrics and make recommendations.
• Gather requirements. Create site maps, taxonomies, navigation, and wireframes/storyboards.
• Generate, facilitate and analyze results of usability tests, card sorts (paper and online), and online/phone surveys. Consultant on usability issues and provided recommendations to improve usability for applications and Web sites. Designed remote usability testing system.
• Design user experience for prototypes, enterprise applications and Web sites. Create navigation and define user interactions with digital media. Generate user profiles/personas. Strategic planning of enterprise applications, portals, products and service offerings.
• Gather requirements. Generate use cases, activity diagrams, sequence diagrams, and business and functional requirements documents.
• Architect, build, test, deploy, and maintain prototypes, simulations, Web sites, enterprise applications, and collaboration tools.
• senior stakeholder facilitation, schedule, scope, WBS, resource management, address risks/issues, plan the work, facilitate Agile ceremonies, create user stories.

TECHNICAL SKILLS

• Visio / OmniGraffle
• Rational Unified Process (RUP)
• JavaScript
• Director
• Axure RP
• Unified Markup Language (UML)
• ASP
• Adobe Photoshop
• iRise
• SharePoint
• SQL
• Fireworks
• Morae
• MS Office
• Shockwave
• Captivate
• Google Analytics
• HTML
• Lingo
• Dreamweaver

PROFESSIONAL EXPERIENCE

Confidential, Texas

User Experience Architect

Responsibilities:

• User Experience Architecture - Designed experience of next generation well design application replacing legacy thick client applications. Web-based application used by engineers to plan well designs and perform pre- and post-run analysis. The experience had to accommodate the input of Well and drill string information as well as allow for the easy analysis of a well design. Gathered requirements from Product Owners and refined user stories. Translated business requirements into simulations.
• Usability - Designed, facilitated and analyzed usability tests on purposed functionality.

Confidential, Fort Worth, Texas

User Experience Architect

Responsibilities:

• User Experience Architecture - Did work on several short-term projects for clients. Designed user experiences for several internal applications for an ad agency.

Confidential, Irving, Texas

User Experience Architect/Scrum Master

Responsibilities:

• User Experience Architecture - Designed experience of a marketing portal brand marketers who can research segments, create audiences and marketing campaigns. Collaborated with business team to obtain requirements and designed dynamic segment definition tool. Also designed analytics display for audiences.
• Scrum Master - Created user stories/tasks for creative team. Facilitated daily scrum and planning sessions.

Confidential

User Experience Architect

Responsibilities:

• User Experience Architecture - Designed experience of a patient portal that allows cancer patients to access their medical records. Collaborated with business team to design the experience from current efforts while allowing for the growth of functionality identified on the product roadmap. Identified the opportunity of a CMS for internal and external content, which is now being installed and added to the portal technology stack.
• Information Architecture - Gathered requirements for Drupal based portal. Generated low to high fidelity annotated wireframes, and simulations and functional specifications within an Agile development environment.
• Usability Testing - Validated design of application with usability testing performed at a practice using high fidelity simulations.

Confidential

User Experience Architect

Responsibilities:

• User Experience Architecture - Designed experience of an engineering application suite that will be used by design engineers in Production Enhancement line of business. Created overall information architecture and navigation as well as new data visualization and interaction components to increase the engineer’s productivity.
• Information Architecture - Gathered requirements for WPF based application. Generated low and mid fidelity annotated wireframes, interaction flows, and functional specifications.
• Simulation - To assist in requirements gathering, low to mid fidelity simulations were created in Expression Blend. The simulations were used to illicit and confirm business and functional requirements.

Confidential

Information Architect

Responsibilities:

• Information Architecture – Gathered requirements and documented audiences for Flex based menu analysis application. Generated high-fidelity annotated wireframes and functional specification. Created format for annotated wireframes, which has now been incorporated into client’s functional specification template.
• Simulation – To assist in requirements gathering, a low to mid fidelity simulation was created in iRise. The simulations were used to confirm requirements and provide interactive options to select the final design.
• Mentor – Mentored client resources in business analysis, software development life cycle, and documentation.