SUMMARY

• Over 9 plus years of experience in IT industry including more than 4 years of experience in Salesforce.com CRM platform.
• Experience in Development , Administration, Configuration, Implementation and Support of Salesforce CRM based on lightning , Apex language and leveraging Force.com Platform.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites .
• Experience in understanding business requirement to design the required entities like custom objects, creating the relationships and junction objects .
• Developed Apex classes using other platform based technologies like Visualforce .
• Experience in use of Standard and Custom controllers of Visualforce in development of custom salesforce pages as required by business requirements.
• Proficient knowledge of Governor limits . Experience in optimization of existing code in accordance to the governor limits.
• Participated in all stages of Software Development Life Cyclec(SDFC) i.e, System Analysis, Design, Development and Testing Expertise.
• Experience in developing several custom reports like tabular reports, matrix reports and joined reports including data filters, groupings, and customized graphs to better assist managers and also Integration of Sales cloud with external information systems using SOAP, API web services
• Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects.
• Having hands on experience in Lightning Interface, Aura Framework.
• Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.
• A team player with strong work ethic, a positive attitude and ability to make the best use of individual resources. Committed to excellence, and a prudent developer with strong problem - solving, analytical skills and communication skills.

TECHNICAL SKILLS

SFDC Technologies: Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, Visualforce Pages, Data Loader, Reports, Dashboards

Languages: C, APEX

Tools: & Technologies: Force.com Data Loader, Force.com Platform (Sandbox and Production).

Operating systems: Windows 98/NT/XP/Vista/7/8, Windows CE, Linux.

PROFESSIONAL EXPERIENCE

Confidential, ST LOUIS, MO

Salesforce.com Developer

Responsibilities:

• Changing Aura lightning record pages to show data from custom objects together on single page
• Worked on various salesforce.com standard objects like Accounts, Finance, Contact, Address and Field Service fields
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Extensive experience in Lighting Development.
• Worked on numerous lightning components.
• Managed users, hierarchical roles, profiles, security controls
• Migrated components using changesets to higher environments.
• Managing project and offshore teams to streamline with agile methodology.

Environment: Saleforce.com platform, Apex, Lightning record page, Aura, SOQL, Data loader, Workbench

Confidential, Chicago, IL

Salesforce.com Developer/Admin/QA

Responsibilities:

• Data migration from external systems to sales force using Data Loader.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases.
• Worked on lightning components for VF pages
• Created Visualforce pages that uses the lightning components.
• Created different Workflow rules and Approvals flows for purchase order
• Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Created Reports
• Participated in the training sessions provided by the Salesforce team and support end users
• Knowledge on creating Visualforce Dashboards, sharing rules.
• Managed users, hierarchical roles, profiles, security controls

Environment: Saleforce.com platform, Role Hierarchies, Reports, Dashboards, Custom Objects, custom MetaData, APEX, VisualForce, Approval process.

Confidential, San Diego, CA.

Salesforce Developer

Responsibilities:

• Involved in SFDC application setup and customization to match the functional needs of the Company
• Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.
• Involved in setting up field level access for each custom object created based on the user’s role within the organization.
• Integrated different applications using SOAP API, Rest API
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components
• Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatics on Demand.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Integrated Accounts, Candidate, Assignment and Orders with Peoplesoft ERP system.
• Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need.
• Developed several custom reports like tabular reports, matrix reports and joined reports including data filters, groupings, and customized graphs to better assist managers and also Integration of Sales cloud with external information systems using SOAP, API web services
• Experience in Implementation Integration experience on Salesforce.com using Apex Web Services, and Visualforce Pages.
• Experience in web technologies like HTML, XML, CSS, JavaScript, AJAX, and WSDL.
• Maintained user roles, security, profiles, and workflow rules wherever necessary..

Environment: Force.com, Apex, Data Loader, Import Wizard, Custom objects, Layout, SOQL (Salesforce Object Query Language), API - Soap, REST and HTTP

Confidential

Business Technology Analyst.

Responsibilities:

• Actively work through all phases of Software Development Life Cycle (SDLC) including Requirements Analysis, Design, Development, Testing, Rollout, and Post-rollout support.
• Consult with clients to identify and assess the needs in order to evaluate, develop and improve functional specifications on various modules such as Account Payable, General Ledger, Travel and Expense and Account Receivable during requirement analysis phase of the project.
• Prepare low level designs and write technical project documentations such as pseudo code, flow charts and operational procedures to illustrate sequence of steps program and to describe logical operations involved;
• Convert project specifications using flowcharts and diagrams constructed via Microsoft Visio, into sequence of detailed instructions and logical steps.
• Write and modify PeopleCode and SQLs using development tools such as Application Designer, to meet the technical specification and functional requirements; Develop batch processes and interfaces for users to interact with the program with complaint to quality standards in development environment.
• Participate in testing phase of projects including: Test plan Analysis, Test case creation, Script updates, Data creation, and Test execution as defect management tools to ensure defect-free code and objects at the end of project lifecycle, and logging defects in Application lifecycle Management tool in Testing environment.
• Migrating data to and from Testing to Development environment of PeopleSoft system using Migration tool ‘STAT’ and finally to production environment.
• Diagnosing, debugging and correcting programs with the help of Pure Internet Architecture (Front End) of PeopleSoft, Application Designer, Trace and Oracle SQL application to ensure acceptable quality and programs work as per the required functionality.
• Develop and use manuals, periodicals, and technical reports to learn ways to develop programs that meet clients’ requirements and participating in documents reviews.
• Build and utilize tool “Automated Data Archival Manager” to reduce 15 steps process to 3steps process which is used extensively by different clients in upgrade projects.

Environment: Peoplesoft 9.2, Peopletool, AE, SQL, IB, AWE

Confidential

Peoplesoft Consultant

Responsibilities:

• Gather, analyze and provide guidance to clients regarding change in PeopleSoft module (Finance or Human resource); prepare Functional and Technical documents, and finally obtain approval from clients.
• Develop objects and solutions through building logic, writing codes (People Code and code for interface), writing SQLs, conversion and enhancement programs from the technical documents using tools such as Application Designer and Oracle SQL in development phase of the project.
• Perform software analysis, code analysis, code review, requirements analysis, program reviews, identification of code metrics, software risk analysis and software reliability analysis, to identify inefficiencies and limitations in program.
• Provide extensive approach to improve performance of complex programs and follow the standards to ensure that programs meet the defined business and system needs, and flexible for users from different Business Units.
• Create test procedures, test scripts and unit test documents, and perform testing and quality reviews in testing phase of the project to ensure programs meet the Functional Document objectives.
• Logging defects, changing status, and maintaining tracks of the progress of each object in “Service Now” tool in testing and support phase of the project.
• Coordinate code migrations to move code through each environment (Development, Test and Production) with the code deployment teams.

Environment: Peoplesoft 9.2, Peopletool, AE, SQL, IB, AWE

Confidential

Software Engineer

Responsibilities:

• Gathering clients requirements and documents for PeopleSoft applications from the clients; and evaluating, analyzing and researching their requirements and preparing reports and documents and providing them solutions.
• With structured analysis and planning, Technical documents are prepared containing process flow, its impact, pseudo code and objects to develop; and also identifying the flexibility of technology to meet the requirement.
• Building, maintaining or modifying people-codes and SQLs using application designer and oracle SQL tool to meet technical specification and requirement; Creating batch programs, jobs, and scheduling them periodically to generate reports or synchronization of data.
• Giving support to clients on the issues facing by clients in PeopleSoft in production phase by finding the source of issue, then analyzing the log and trace files ; and debugging the issues and finally fixing it.
• Migrating programs to testing or production environment using migration tool such as STAT, and monitoring batch programs, jobs and performance of programs after implementation.
• Providing post-release technical support to end users/other teams and making appropriate changes to the system based on the feedback, including debugging, improving application performance and enhancement of functionalities as per client’s scenarios.

Environment: Peoplesoft 9.1 Modules - GL, Travel and Expense, AP, AR, Integration, Peoplecode